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River Rock Hotel Mountain Home

2.0 star property

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Photo gallery for River Rock Hotel Mountain Home

Lobby sitting area
Exterior
Restaurant
Lobby
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
1350 Highway 62 West, Mountain Home, AR, 72653
  • Place, Mountain Home City Hall
    ‪14 min walk‬
  • Place, Hickory Park
    ‪14 min walk‬
  • Place, Donald W. Reynolds Library - Baxter County Library
    ‪2 min drive‬

Room options

View all photos for Economy Double Room, 2 Double Beds

Economy Double Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Economy Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Economy Single Room, 1 King Bed

Economy Single Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Economy Single Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Signature Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Double Room, 2 Double Beds

Signature Double Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Signature Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

River Rock Hotel Mountain Home

An outdoor pool, a restaurant and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and a seasonal outdoor pool.
River Rock Hotel Mountain Home offers 32 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and free toiletries. Cable televisions are provided.

Bathrooms include a combined bath/shower unit. This Mountain Home hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at River Rock Hotel Mountain Home. During your stay, you'll be within walking distance of Hickory Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Dining options include a coffee shop and a restaurant
  • Take a swim in the outdoor pool
  • Amenities include 3 meeting rooms, a conference centre and a terrace
  • Just a 1-minute drive from Mountain Home City Hall and a few minutes from Hickory Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Event space at this hotel measures 6000 square feet (557 square metres) and includes a conference centre. An outdoor pool, a terrace, and a garden are also featured at the business-friendly River Rock Hotel Mountain Home. Self parking is free.

Smoking is allowed in designated areas at this Mountain Home hotel.

Foodies Cafe & Catering – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foodies Cafe & Catering

Things to do

  • 9-hole adjacent golf course
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (6,000 square foot of space)

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool access ramp on site
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 14 July 2022 to 31 December 2023 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 20 September to 24 May:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48.2803 km) of the property will not be allowed to check in
Long-term renters welcome
Safety features at this property include a smoke detector
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at River Rock Hotel Mountain Home.

Property is also known as

River Rock Inn Mountain Home
River Rock Mountain Home
River Rock Mountain Mountain
River Rock Hotel Mountain Home Hotel
River Rock Hotel Mountain Home Mountain Home
River Rock Hotel Mountain Home Hotel Mountain Home

River Rock Hotel Mountain Home Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 77 out of 262 reviews
Rating 8 - Good. 96 out of 262 reviews
Rating 6 - Okay. 54 out of 262 reviews
Rating 4 - Poor. 19 out of 262 reviews
Rating 2 - Terrible. 16 out of 262 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resturant was closed.
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed in Hotels.com for listing

I cannot believe Hotels.com even lists this facility- stacks of old mattresses in parking lot, curtains literally hanging in shreds- 99% vacant as in condemned and I paid hotels.com and had to rent another place to stay
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Leo or Revonda

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms had terrible smell, carpet was awful. No service after 6 , we could get no ice, no access to vending machines.
Stayed 11 nights in Jun 2022
Verified

6/10 Okay

Stephanie

Liked: Staff & service, amenities
Check in was a breeze and staff was very friendly and helpful. As we entered our room we thought the scent was fresh smelling and at first glance everything appeared in great condition. Upon closer inspection there were beetles (cannot verify if they were roaches or not) of various sizes hidden throughout the room; under the bathroom counter, under the desk, we pushed the recliner back to the wall and there were more. Let me clarify that they were all dead so with a more thorough vacuuming this wouldnt have been an issue. We didnt see a single live bug in our room the entire stay. The bed was equipped with 4 pillows, a flat sheet and fitted sheet, the box spring also had a fitted sheet on it. It was clear that it had been some time since the box spring cover was changed; visibly dirty and had a nickle-sized stain of what appeared to be chew spit on it. We then pulled back the flat sheet and the fitted sheet appeared to be clean but there were lots of human hairs and grass clippings when we looked closer So we gathered that the flat sheet and pillow cases were all that were changed possibly? We covered the bed back up, went and bought our own sheets and pillows as we were going to be sleeping there for 6 nights and called it good. The bathroom was clean, same with the towels, and the water was nice and hot. The pool was also clean, just slightly cloudy (I think from sunblock and direct sunlight) we swam quite a bit and enjoyed that part of the stay during the 100 degree days.
Stayed 6 nights in Jul 2022
Verified

8/10 Good

Minh-Thuy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good short stay here, no big complaints. Obviously don't expect frills for the price. Service was great and accommodating for our rather frequent changing needs (oh travel delays). Housekeeping seemed to be a bit spotty despite leaving the sign out requesting it.
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly but no one at counter if our need anything after 5 but you can call an someone will come down there, from where I don’t know.
Stayed 1 night in May 2022
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good inexpensive room

It was a good inexpensive motel room to spend a couple of days in.
Stayed 2 nights in May 2022
Verified

6/10 Okay

Jeffery

Liked: Cleanliness, staff & service

Needs new mattress

The bed mattress was in bad need of replacement. I only saw one employee; the one that checked us in. He was very friendly. He said the restaurant would be opening in about two weeks and that they were doing some upgrades.
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Tim

Liked: Cleanliness, staff & service
It's a basic old rundown holiday in that's in the process of a renovation. Met my basic needs but no frills. It was clean enough. Similar to a red roof or a motel 6.
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Nathaniel

Disliked: Staff & service, amenities, property conditions & facilities
The property is not what is pictured for sure, but the room was clean. Never seen anyone working at all they left the key on counter to get into room.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Tom

Liked: Staff & service, amenities, property conditions & facilities
The room was clean and well-maintained for an older property. The king sized bed was comfortable.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

JIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Place

Very enjoyable. Friendly staff. Clean and quiet. Who could ask for more?
Stayed 2 nights in Jan 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Definitely an older, lower end place to stay--which isn't necessarily a deal breaker. But, terribly outdated technologies, lacking overall cleanliness, unfortunate plumbing (toilet repeatedly broken and nasty water backing up into the bathtub), broken down mattresses... disappointing. The staff was nice enough and doing what they can, but this multi-night stay was not great and uncomfortable. Ended up bailing on final night (they don't do refunds) in order to stay somewhere more comfortable. Choose to stay here due to proximity to hospital.
Stayed 5 nights in Dec 2021
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice comfortable stay, check in was easy.
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room, got a good night sleep
Stayed 4 nights in Nov 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel Needs Work

I would give this hotel a lower rating if it weren't for the friendliness and promptness of the staff in fixing our issues. This hotel is old and in poor condition. A sign stated they were in the process of remodelng. The lobby is only open from 9 am until 7 pm. If you need anything outside of those times you have to call a number for assistance. The first room we were in reeked of stale cigarette/cigar smoke. The smell was so bad it was hard to sleep. After we returned from our outing the next day, I spoke to the gentleman at the front desk. He knew whic room we were talking about. He moved us to another room. We had issues with the keycard reader but it was resolved by changing the batteries in the door. The staff we had interactions with were very nice and apologetic for the issues we had or not being able to respond immediately due to being the only person available. This hotel needs serious work on the building's outside and in the rooms.
Stayed 4 nights in Nov 2021
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room
Stayed 2 nights in Nov 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Sad situation. Will not return.

Arrived at the hotel. The lobby was unattended, but had a phone to call. The person picked up and was there about 10 min later. I had accidentally double booked but they had no clue. Still waiting for resolution as they have been unavailable for the hotels.com people. This used to be a nice older hotel that was clean and friendly. This has changed. Now it’s older, showing age and in disrepair. Room was musty, towels were funky and worn out and I even managed to spot a wayward roach on the ceiling. I have been staying here the past 5 years, but will not be returning.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, room comfort

Pleasant stay

The Hotel is an older building, in my mind a 60s or 70s retro. Fun. Everything was clean and worked as it should. I would stay here again and recommend to others.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Timothy M.

Disliked: Cleanliness, communication, listing accuracy

Terrible

Hair on pillows and roaches on the wall about sums it up.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Cheryl

Disliked: Staff & service, amenities, property conditions & facilities
Horrible service. Didn't book reservation before 7:00 pm so they would not unlock the door - couldn't check in - had to find another hotel. Now have to deal with trying to get my money back.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities
Nothing fancy, but the staff was great and the room was clean. I would stay here again if I am in the area. The hotel has a retro vibe and although I did not get a chance to use it, the pool was large and looked nice.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Jennifer Nicole

Liked: Staff & service, amenities
The staff was accommodating and pleasant. The property isn’t new so it seems somewhat dated but clean. I will take clean and pleasant over anything.
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness
No ice machine accessible after 7pm, you have to ask for ice and after7pm nothing at all. Dirty room, i looked under my bed and found an unopened beer, half a pack of cigarettes and a used cup. Old console tv with a defective remote. The only poditives were the room was cheap and quiet
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was overall clean, with a few exceptions like one blanket had cigarette hole burn marks and the carpet really needed to be shampooed/cleaned. Very pleased to not see any bugs of any kind nor evidence that any existed there! Staff was very nice, but the lobby did not open at the stated in the book.
Stayed 3 nights in Sep 2021