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Hotel New Bengal

3.5 star property

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Photo gallery for Hotel New Bengal

A hotel room with a wooden desk, a bed, a TV, and a bathroom visible through a glass door.
A set of stairs with a metal handrail, leading upwards.
The entrance to Hotel New Bengal with a glass door, potted plants, and a visible interior through the glass.
A hotel room with a large bed, a nightstand, a chair, an air conditioning unit, and a view of the outside.
A long dining table with chairs, a brick wall, and a wooden bench along the side.

Reviews

5.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
B Sitaram Building, Dr. DN Road, Near Crawford Market, Mumbai, Maharashtra, 400001
  • Place, Mohammed Ali Road
    ‪1 min walk‬
  • Place, Crawford Market
    ‪3 min walk‬
  • Place, Marine Drive
    ‪20 min walk‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Executive Room

A hotel room with a large bed, a desk with a chair, a mirror, and a shower area.

Deluxe Executive Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a chair, a mirror, and a bathroom visible through an open door.

Deluxe Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room (with A/C)

A hotel room with a bed, a desk with a chair, a wardrobe, an air conditioning unit, and a mirror.

Standard Room (with A/C)

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
HOTEL RS REGENCY
Kalbadevi
  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
4.4 out of 5, Excellent, 3 reviews
The price is CHF 27
includes taxes & fees
12 Aug - 13 Aug
HOTEL RS REGENCY

About this property

Hotel New Bengal

3 restaurants, coffee/tea in a common area and a business centre are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Hotel New Bengal offers 88 air-conditioned accommodations with free newspapers and free toiletries. This individually decorated accommodation includes desks. Memory foam beds feature premium bedding. LED televisions come with premium cable channels.

Bathrooms include a shower. This Mumbai hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Hotel New Bengal, you're connected to a shopping centre and just a quick walk from Mohammed Ali Road. You'll find features such as free WiFi in public areas, plus 3 restaurants and a business centre.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Crawford Market and a 2-minute drive from Marine Drive
  • Airport shuttle service available for a fee
There are 3 restaurants on site, along with a nearby corner/local shop. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel New Bengal. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Mumbai hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:30 AM to 10:00 AM.
Howra - BengaliSpeciality – This restaurant serves lunch and dinner.
Zaffran-Mughlai Chinese – This restaurant serves lunch and dinner.
Zaffran-Bistro Pizzas – This restaurant only serves dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Uncovered parking on site (INR 300 per night)
  • Uncovered extended parking on site (INR 300 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: INR 300 for adults and INR 250 for children
  • 3 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Howra - BengaliSpeciality
  • Zaffran-Bistro Pizzas
  • Zaffran-Mughlai Chinese

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1964
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 11 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 9 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel New Bengal

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 800.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately INR 300 for adults and from INR 250 for children
  • Airport shuttle fee: INR 1800 per vehicle (return)
  • Uncovered self-parking fee: INR 300.00 per night
  • Uncovered extended parking fee: INR 300 per night
  • Rollaway bed fee: INR 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bengal Hotel
Hotel Bengal
Hotel New Bengal
Hotel New Bengal Mumbai
New Bengal Hotel
New Bengal Mumbai
Hotel New Bengal Hotel
Hotel New Bengal Mumbai
Hotel New Bengal Hotel Mumbai

Hotel New Bengal Reviews

Reviews

5.6
Rating 10 - Excellent. 4 out of 106 reviews
Rating 8 - Good. 31 out of 106 reviews
Rating 6 - Okay. 27 out of 106 reviews
Rating 4 - Poor. 18 out of 106 reviews
Rating 2 - Terrible. 26 out of 106 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

lenslood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Are stay was amazing and we will be back
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Peggy S.

Liked: Cleanliness, staff & service, room comfort

Meets its promises

This was a great hotel--reasonable, in a good location, clean. And, the staff was very helpful with my needs. Thanks.
Verified review

4/10 Poor

Manindra

Disliked: Cleanliness, staff & service, property conditions & facilities
Old building dirty and no good breakfast option no network inside rooms and even no exhaust or ventilation in room. Rooms gallery and entry as well as stairs are not maintained and remain unhygienic dirty. Service quality are poor. And inside rooms the furnitures other goods n bathrooms are not even basic quality. Felt like online bookings are not reliable anymore
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

YOSHINORI

Liked: Property conditions & facilities, room comfort

駅にも近く便利

CST駅からそれほど遠くなく便利。クロウフォードマーケットも近く買い物や飲食に困ることはない。施設は古いが室内の清掃はきちんとされている。スタッフも親切だ。
Stayed 2 nights in Sep 2023
Verified review

2/10 Terrible

AMIR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funky room , wrak internet ....
Stayed 7 nights in May 2022
Verified review

6/10 Okay

Josiane

Liked: Cleanliness

central, accessible

Cet hôtel est bien situé, propre et le personnel est serviable et à l'écoute. La chambre n'était pas tout à fait la même que sur les photos, mais j'avais tout ce dont j'avais besoin; je n'en ai pas fait de cas. Je recommande cet hôtel!
Stayed 2 nights in Jan 2018
Verified review

6/10 Okay

Amit

Liked: Staff & service
Disliked: Property conditions & facilities

Excellent location but aged room

Before I start I must mention that I stayed in this same hotel 10 years back. That was too from recommendation from one of my family member who was a regular visitor here. Back in 2008, when I stayed I was very much pleased with the room and service. To add to that, the location is amazing. You are in the heart of the city, close to CST and fort area. So when in 2018 I again planned to come to Mumbai for a short trip, I didnt have to look for hotels. I knew where I am going to stay. But this time I got disappointed with the hotel. The rooms do not seem to get maintained properly. I was given a room with broken chair and bathroom door knob. But still there are things to praise for. They are very particular about your address proof for safety reasons. I had to show my marriage certificate to prove that mg companion is my spose. One more thing is included breakfast. So overall, this is in a nice location but if I come again, I will stay somwhere else. You can still book your room here if you want to take advantage of the location but dont expect the rooms to look what you see in their website.
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Michal

Liked: Cleanliness, staff & service, room comfort
Vyborna lokalita,blizko k nadrazi,crawford marketu a k brane indie
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Tiga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic and clean hotel in a great bazaar location.

Cleanliness of room and bathrooms is very good. Great location near Crawford market. Also very close to the VT train station (now CSTM). Standard room I stayed in is quite small, just the bed and a few extra feet of space, but I was travelling alone for business so that was all I needed.
Stayed 2 nights in Dec 2017
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel i’ve Stayed at in the last 5 years

Terrible. Reception staff were unfriendly. The room was dirty. We booked two single beds but were forced into a double bed (as no room as two single beds). This was not worth the price payed. Avoid at all costs.
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Ok for Mumbai

The hostel has a good location ! Breakfast is good and the restaurant doing nice curry. It's ok and safe place the staff is helpful.
Verified review

2/10 Terrible

Maksim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel in Mumbai

We arrived at the hotel NEW BENGAL in Mumbai at 13 Jan 2017. I booked 3 rooms for 2 nights from 13 Jan until 15 Jan. But at the reception staff immediately told to me that they can give us the rooms only for one night, even though we paid for two nights. To my question "why ?" they said, that I made a reservation via Expedia, paid to Expedia, so I must call and ask to Expedia. And hotel is full booked for second night. I said that Expedia payd to hotel for two nights, but they told to me, that they not received any money. As a result, in the morning 14 Jan we were evicted, but were allowed to leave the luggage until the evening because in the evening can be vacant rooms. It was free. In the evening we were offered the cheapest rooms. This rooms were not the ones for which we paid, and the cheapest (I have photo). It was also asked to pay for the towels because in these rooms we must pay for the towels. When I said that I payd for the more expensive rooms, we were given towels free.
Verified review

6/10 Okay

François

Disliked: Property conditions & facilities

Hôtel bien placé

Chambres basiques très basiques mais petit déj correct
Verified review

4/10 Poor

fehmi

Disliked: Cleanliness, property conditions & facilities, room comfort

Expensive hotel for no value for money

I paid lot money online booking and room was different on website but when checked in, i was been allocated to very different room at dark corner. Bed sheet was not clean at all. Pillows so dirty. Will not suggest to any one for this hotel.
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

All cover, no book

The Hotel New Bengal looks quite nice in photographs and even not too disastrous from the exterior. The foyer is well kept and there is a functioning lift and the rooms are air conditioned. It is a far stretch from living on the street but not what you would call a hotel. There is a lot of exposed wiring, much exposed construction relic (rubble, brinks, concrete bags etc) and many of the rooms are only 3/4 length walls. The hygiene of the bathrooms, especially the shared washrooms is highly questionable and although the porter staff are very friendly and helpful, the staff at reception are very disinterested in you and many extra charges and tips pop up unexpectedly. I didn't feel safe leaving valuables in the room so I brought all things of worth with me on daily outings.
Verified review

8/10 Good

Viv Scott

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great location for real India area.

Local area. Market 200 yards away. resturants and cafe's on the doorstep. Not tourist area therefore no begging and touting. Next to railway station. School of Art and crafts. Taxi's outside. Lots of street activity.
Verified review

2/10 Terrible

Charley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it

I would advise staying somewhere else. It's just not a nice place, there were cats in the third floor hallways and the first flood was still being built. When I arrived they put me in a really low grade room even though I'm pretty sure I booked something better. They did try and put me in a better room but at a cost. The whole thing just wasn't a pleasant experience, find somewhere else, your better off.
Verified review

10/10 Excellent

Susanna

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
My house away from home
Verified review

6/10 Okay

Yoichiro

Disliked: Property conditions & facilities
朝食は薄暗い隣のカフェ
Verified review

2/10 Terrible

KWON YOUNG SEOK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

50여년만에 처음으로 벼룩을 본 호텔

50여년만에 처음으로 벼룩을 본 호텔이며 전망이 좋다고 광고하였으나, 전망은 고사하고 아예 창문조차 없는 호텔...무슨 감옥같았습니다
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not good experience

Didn't stay myself but booked for my relatives. It's thier feedback
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

My stay was great ask them for their new room at the back.
Verified review

6/10 Okay

fehmida

Liked: Staff & service
Disliked: Room comfort

Nice hotel for location wise

Single rooms are very expensive, although conditions are not very good.Some are bit smelly and plug power not working.They are broken. wi fi does not work great.
Verified review

6/10 Okay

Grace

Liked: Cleanliness, staff & service

Great budget hotel in Mumbai

Staff very helpful when we needed to have our rooms together with outside space. Breakfast included in the price,served nextdoor in a cafe and was really nice good choice including eggs. Good location for CST station,Crawford Market.
Verified review

8/10 Good

Verified traveller

Liked: Staff & service

Excellent location for Crawford Market and CST

Staff very helpful. Needed 2 rooms next door to each other and this was accomplished without ant fuss. Ideal for train station and easy taxi to various places in Mumbai. Good budget hotel with breakfast and a great restaurant. Balconies also gave opportunities for people watching as well as socialising