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BQ Alcudia Sun Village - All Inclusive

3.0 star property

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Photo gallery for BQ Alcudia Sun Village - All Inclusive

Outdoor pool
Shower, free toiletries, towels
Exterior
Reception
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Cicuito del Lago 60, Muro, Balearic, 7458
  • Place, Playa de Muro
    ‪8 min walk‬
  • Place, Platja dels Francesos
    ‪10 min walk‬
  • Place, Alcúdia Beach
    ‪7 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪54 min drive‬

Room options

View all photos for Standard Double Room (2 adults)

Minibar, desk, blackout curtains, free WiFi

Standard Double Room (2 adults)

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment, 1 Bedroom (2 adults + 2 children)

Minibar, desk, blackout curtains, free WiFi

Family Apartment, 1 Bedroom (2 adults + 2 children)

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment, 1 Bedroom (2 adults + 1 child)

Minibar, desk, blackout curtains, free WiFi

Family Apartment, 1 Bedroom (2 adults + 1 child)

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment, 1 Bedroom (2 adults)

Minibar, desk, blackout curtains, free WiFi

Family Apartment, 1 Bedroom (2 adults)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (2 adults + 1 child)

Minibar, desk, blackout curtains, free WiFi

Standard Double Room (2 adults + 1 child)

  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room Single Use

Minibar, desk, blackout curtains, free WiFi

Standard Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom (1 adult)

Minibar, desk, blackout curtains, free WiFi

Standard Apartment, 1 Bedroom (1 adult)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

2 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Grupotel Alcudia Pins
Muro
  • Pool
  • All-inclusive plans available
  • Kids’ pool
  • Water slide
3.9 out of 5, Good, 150 reviews
The price is CHF 145
includes taxes & fees
19 Jun - 20 Jun
Grupotel Alcudia Pins

About this property

BQ Alcudia Sun Village - All Inclusive

This hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
BQ Alcudia Sun Village - All Inclusive offers 207 accommodations with minibars and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at BQ Alcudia Sun Village - All Inclusive, you're just a quick walk from Playa de Muro. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Caprise
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and mini golf
  • 6 minutes by car from Playa de Muro and 8 minutes from Alcúdia Beach
Some rates at BQ Alcudia Sun Village - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

BQ Alcudia Sun Village - All Inclusive offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, a complimentary children's club, and an arcade/games room are also featured at the family-friendly BQ Alcudia Sun Village - All Inclusive.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Caprise – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

All-inclusive details

All-inclusive room rates at BQ Alcudia Sun Village - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caprise

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number H/2910

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

BQ Alcudia Sun Village Hotel
BQ Sun Village Hotel
BQ Sun Village
Viva Alcudia Sun Village Hotel Playa De Muro
BQ Alcudia Sun Village Playa De Muro Majorca
Alcudia Sun Village
BQ Alcudia Sun Village
BQ Alcudia Sun Village - All Inclusive Muro
BQ Alcudia Sun Village - All Inclusive Hotel
BQ Alcudia Sun Village - All Inclusive Hotel Muro

BQ Alcudia Sun Village - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 34 out of 94 reviews
Rating 8 - Good. 36 out of 94 reviews
Rating 6 - Okay. 19 out of 94 reviews
Rating 4 - Poor. 4 out of 94 reviews
Rating 2 - Terrible. 1 out of 94 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the hotel, the facilities were great, food was good and the staff were very friendly. The all inclusive was great, there was always food and snacks available and infinite ice creams and lollies Would definitely recommend
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities
Good value. Very clean. Excellent staff.
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably the best family hotel in the area!!!

We had a great family vacation! This is really a very good hotel if you want to relax and have your kids enjoying the pools and all the facilities they have. I must say the food was the best all-inclusive hotel food we had, big variarity to choose from. Of course the big thank you to the staff that made our vacation so great!
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Michael Mendes Da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families
Stayed 7 nights in Sep 2023
Verified

8/10 Good

Jose Henrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! good food.
Stayed 6 nights in May 2024
Verified

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool cold
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay - calm, comfortable and welcoming resort. Staff were polite and helpful. Activities all through the day. Huge pool with plenty of loungers. Lots of outside seating. Pool bar with plenty of tables.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, we stayed there for 3 nights with our 3 year old daughter and the place was perfect, if you looking for a place to stay with children look no further. All amenities are so well maintained pool, playgrounds etc. Children pool with slides is perfect for a 3 year old and older children. All inclusive option is great, tasty food and lots of options in restaurant as well as snack bar and extras in the pool area. Restaurant service is top and everything is so tidy and clean despite the amount of quests. Entertainment program is also good, there is a pool fitness for adults and nice evening programs to sit with a drink. Can honestly recommend this place 👌 not to mention that playa the muro is about 10 min of pleasant walk from the resort.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Deimintas

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

Joaquim Forssén

Disliked: Cleanliness, property conditions & facilities
The pool was good and our kids (3 & 6) enjoyed the big pool and the kids pool with the pirate ship. The playground for the kids shared the same area as the designated smokingarea! Horrific! Outside the hotel behind the pirateship is a good and new playground for the kids. In front of the hotel is an outdated playground. BUT the room was small and outdated. We were 4 but never got 4 new towels, only three and had to ask for towels. They made our beds daily but never cleaned, dirt on the floors and the sink was never gone after the cleaners had been there, one day out of 6 the sink was partially cleaned. The AC - I would not call that for AC, maybe because that it is outdated but it didnt work as an AC should. The hotels own area was green and nice. The food in the restaurant was not good, not bad. Not very tasty and if you didnt got a fish directly from the chef it was dry. Breakfast was ok but everything else never made me happy. Close to the beach and bus stop to get to Alcudia. A supermarket within 2min walking distance that had snacks, drinks, some food and pool stuff.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Theis Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money.

Food is far better than expected from a 3-star hotel. All the common salads and pasta you would expect from any all inclusive hotel are available. But they are usually better cooked and tastier at this Hotel. "Speciel dishes" such as indian curries, mexican food, juicy chicken sticks and a modfied ceacar salads were outright delicious. Drinks are available from 5.30pm. The selection is a bit limited, but taste is good. Waiting time for drinks is slow around opening hours where a single bartender usually manages the bar, expect 15-20 min waiting time. Should be improved. Later on a handful of bartenders are present with fair waiting times around 5 min. Nice pool area with plenty of beach chairs and multiple playgrounds. Clean and nice. Snack bar is excellent. A good selection of real food, icecream, sodas, slushies and beer are availble. Better than most 4-star hotels. Slightly outdated rooms with a single oldfashioned key. Same goes for the safety deposit box (that is not free). A bit annoying if you are travelling with small children with different nap times etc. Tiles in walkways etc. af often broken and somewhat uneven. The beach is around 500m away and is top-notch with crytal clear blue water. Plenty of mosquitos, remember your repelleant. But all in all I doubt you can find better value for money. Highly recommended.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

DOMINIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé à 2 pas de la plage et des commerces Chambre avec salon et kitchenette spacieux Propre et personnel accueillent.
Stayed 14 nights in Sep 2025
Verified

8/10 Good

Simone

Liked: Cleanliness, staff & service, amenities
Et rigtigt godt hotel, som passede godt til vores behov! Vi rejste med vores søn på 1,5 år, så poolen, badelandet og legepladserne blev brugt meget. Vores eneste minus var spisetiderne, da der ikke var noget mad mellem 17-18.30. Så det blev lidt sent aftensmad med en lille dreng. Men overordnet sødt personale, godt hotel, og i gode omgivelser.
Stayed 9 nights in Oct 2025
Verified

8/10 Good

Carsten Benedikt

Liked: Staff & service
Gute Zimmeraufteilung für Familien. Einrichtung etwas in die Jahre gekommen (Stand 2025), gute Essensauswahl, Pool im Oktober sehr kalt.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familieferie.

Lækkert morgenmadsbuffet med stor variation af muligheder. Tilsvarende til frokost og aften, hvor der var mange lækre muligheder, og man kunne få nogle ting man ikke normalt vil få, såsom store pil-selv rejer. Poolen og splash-området er fedt at lege i. Stranden der er ca. 7-10 minutter væk på gåben er mega lækker, og der er gode indkøbsmuligheder lige ved stranden, så man også kan købe en is dernede. Det er et rigtig fint all-inclusive hotel, hvor maden er lækker og der er ikke for mange mennesker på hotellet.
Stayed 7 nights in Oct 2025
Verified

6/10 Okay

Morten

Liked: Staff & service
Fint hotell som er litt slitt. Internett virket veldig dårlig for oss.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Lisa Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super accomodatie, alles netjes, schoon, ruim en alles voorhanden. Kamers worden iedere dag schoongemaakt. Alle faciliteiten zijn voorhanden. Enorm hardwerkend personeel. Altijd vriendelijk en beleefd, niks is te veel. Eten was iedere dag vers, gevarieerd aanbod en lekker van smaak. Al met al een top vakantie gehad, met dank aan alle medewerkers die dit mogelijk hebben gemaakt en zich hier iedere dag weer voor de volle 100% voor inspannen. Onze kinderen hebben er ook enorm van genoten!
Stayed 7 nights in Sep 2025
Verified

6/10 Okay

Eva

Liked: Staff & service
Disliked: Cleanliness, room comfort

Dommage

Nous mettons généralement aucun commentaire. Malheureusement notre chambre sentait fortement l’humidité et la salle de bain n’était vraiment pas propre (cheveux et poils partout, un vieux pansement dans la douche non ramassé, les vitres de la douche non nettoyée et le miroir de la salle de bain à moitié nettoyé) dommage pour ke prix demandé. Le personnel est très gentil et le petit déjeuner très bon.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Huoneessa oli homeinen haju. Aika huono ilmanvaihto, mitään ei kuivunut. Vastaanotossa aika tymppä henkilö vastassa, kun sanottiin huoneen hajusta niin mitään ei tehty asialle eikä tarjottu mitään. Peti sohvassa kivi kova patja. Entertainment ryhmä oli tosi hyvä, osas kyllä hommansa.
Stayed 7 nights in Sep 2025
Verified

6/10 Okay

Fabio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war nicht sauber und im Restaurant war sehr laut.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Var her i perioden 15.07 - 27.07 med min samboer og 2 Barn på 3 og 4 år. Alle ansatte var veldig hyggelige og hjelpsomme. Området er veldig velstelt og innholdsrikt. Maten var god til alle måltider og snackbaren ved bassengene hadde god enkel mat med drikke. Det lokale ølet som var inkludert var bra. Underholdningen på kvelden var bra og det var minidisco hver kveld før underholdningen. Underholdningsteamet i grønt var helt fantastisk med barna. Husk myggmiddel, etter kl20 er det mye mygg. Dette har nok noe med perioden vi var i men det føltes overfylt. Kø for å få seg bord til middag, rene tallerkener manglet ofte og vi måtte vente på at de fikk vasket de. Tallerkene kunne være både våte og ha matrester på seg pga dette. Juicedispensere var ofte tomme. Ingen kullsyre i brusen ved snackbaren. Rommene er utdaterte og slitne. Mine svigerforeldre hadde rom på bakkeplan, der var det en stygg lukt av råte under hele oppholdet. Vi hadde i 2etg og hadde ikke noen lukt. Alt i alt har vi hatt en fin ferie her og barna har kosa seg masse noe som var det viktigste for oss.
Stayed 12 nights in Jul 2025
Verified

8/10 Good

Fabien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super semaine passée ! Très bonne nourriture, hôtel très sympa et animateurs très cool!
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Coloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

Hotel familiar, sin lujos pero con todo lo necesario para disfrutar y relajarse en la piscina, que es grande y con muchas hamacas. Estuvimos en régimen de todo incluido y durante el día había mucha variedad de comida en el bar de la piscina, caliente, fría, fruta, helados... Además las bebidas que incluye son de calidad.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Claus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Boligen var meget fugtig, der lugtede af mug.Restauranten var god, god mad. Personalet var meget flinke. Vælg en lejlighed på 1 sal.
Stayed 4 nights in May 2025