Overpriced. Boogers on bathroom wall , smelled dirty , felt dirty , small pool , paint on floor in room , outdated , looked nothing like photos , no hot breakfast , coffee nasty with grounds in it , no elevator, we were extremely uncomfortable and i complained to the front desk and nothing was done to accommodate us . Save yourself money and time DO NOT STAY HERE .
Anytime I stay in Muskegon. I pick Baymont. Close to a lot of stores, quiet area. I get the Jacuzzi Double Sided Suite, beautiful comfortable place. Everything you need
The property felt outdated and in need of renovations. The breakfast selection was disappointing, with items not being replenished, leaving little to choose from. However, the beds were surprisingly comfortable, providing a good night's rest.
I stayed one night. The room was clean, the beds comfortable. It easily met my needs. Right off the highways, but on a quiet road. The pool looked nice, but I did not use it. The front desk staff was friendly and helpful. Basic stay for a very economical price.
Room was very run down. Light bulbs were burned out, the beds were awful, bad paint job, holes in the bathroom walls they need to be patched from new rod, need a new shower head. Over all the entire place needs an upgrade. Staff was friendly
My girlfriend and I booked this hotel for a ceremony we were attending, we got there and pictures online were much better than reality. We were weary but wanted to see what the place was about. Staff were nice and helpful. We got to our room and immediately smelt weed. It smelt like someone had just got done smoking a joint in there. This was off putting because youâd think housekeeping would have smelt this and dealt with it before we came. Anyway we also noticed the hotel was very outdated and just felt dirty. It was dingy and felt like it wasnât cleaned well. We had gotten a room with a jacuzzi tub, some tiles on the outside of the tub were broken and rusting. We then noticed âsplatterâ marks on the mirrors. We went downstairs to talk to the staff member and he said he would switch our room. We complained about the splatter marks on the mirror and told us âitâs just rustâ. We had payed $225 for one night and at this point we didnât want to even stay there. We expected a lot better but we still were optimistic so we took the other room he had offered us and it was across the hall from our original room. We could still smell the weed. No rust marks but we were still unsatisfied and felt dirty. We kindly asked for a refund and went somewhere else. We were hoping for a nice night and what we got wasnât ok. Definitely not up to standards any person has when they book a hotel.
We had a plumbing issue and they were very responsive. They responded in just a couple minutes and moved us to another room when the solution was not immediate. Great service!