They never had food at breakfast. Whenever someone asked to refill something they always responded we are busy we will get to it but never did. They were always in the back office talking to each other. Housekeeping didn't do one thing. There was no towels even in the pool area. Would not stay here ever again
I specifically chose this hotel because it offered a pool and breakfast, even though it was more than I wanted to spend. It listed conjoining rooms as an option, but we were told they did not have those when we got there. We were, however, given rooms right next to each other. The pool was nice. Breakfast was disappointing. No eggs or meat of any kind. I would have been better off choosing a cheaper hotel and going to a.restaurant for breakfast. Both rooms had damaged furniture and mine had garbage on the floor under the desk. Definitely not worth the money we paid.
Over all is good for one night. Friendly staff, good service but bathroom is old, need an upgrade, pillows had smile, I have a wheel cart but no elevator, I have to carry my wheel cart to the second floor. It was too loud but I donât blame the hotel, itâs the customer whose there was too much.
When we checked in the room( room 112) we where given had not been cleaned, so they gave us a different room(128). The room had three of burnt out light bulbs, the sink drain ran very slowly, the bathroom door did not close, but the worst part was there was pump, or compresses that ran intermediately day and night. the noise in our room was very disturbing and the sound machine we had turned up to full volume could not cover up the pump noise.
the east door thats got car reader on it does not close and lock seems to be short staff had to wait in breakfest area for front end clerk to handle people checking out to get suppies for us to eat. would not stay here again
The room was clean, and staff were very friendly; however the shower rod was pulling out of the wall so the curtain would not stay closed. The continental breakfast was subpar even for an economy hotel.
The pool and the hot tub weren't very clean. Our room was right next to the breakfast area and guests gathered outside talking super loud at 6:30 a.m. The hotel staff were super friendly.
Close to shopping district like Meijer, Kohls and Target.
We really enjoyed our stay. It's a nice property-quiet and the front desk service was great. However, we were there five nights and never got any housekeeping service. We were disappointed by that.
There are no tall signs that can be seen from the highway. We had a bit of trouble finding it, but the location is good for being near downtown Muskegon.
A decent property. The online check-in sped up the process. The desk staff were friendly and welcoming. The renovated room was good, but still seeds better plugs that can accept chargers and add USB ports near the beds.