2/10 – Ungenügend
Katie
Mit der Familie gereist
9. Okt. 2025
Verbesserungswürdig: Sauberkeit und Personal & Service
The options were very limited for where we were visiting and the short length of our stay. We booked this hotel with no real knowledge that it is a chain but saw that it was pretty new so I thought it would be fine for the one night.
Check-in was fine. The front desk person was very nice and helpful. When we started going up to our room, however, one of the housekeepers overheard what room you’re in and said “oh, I need to check something in your room.”
So she follows us to our room lets herself in goes into the bathroom. Mom wants something and says “oh I’ll be right back.”
A few minutes go by and she hadn’t returned and we had just finished a pretty long car ride so I went into the bathroom only to find that it had not been cleaned and the toilet was clogged… and not just with toilet paper. It smelled horrific.
She returned a few minutes later with a plunger, punched the toilet, cleaned the toilet, and then left the unclean plunger in the bathroom next to the shower. She said she was leaving it “ in case we needed it”
I was speechless and the hotel is a very basic hotel in a remote area so there’s nowhere else to go.
We avoided using the bathroom for the rest of the night. We left the next day and everything else was unremarkable.
It wasn’t until a week later that we realized after a doctors visit that the “mosquito bites” that we had were actually bedbugs from the hotel.
I know the options are limited, but save yourself from an experience like ours.
Katie
Aufenthalt von 1 Nacht im Oktober 2025