We were there celebrating my son and his friendâs birthday. They wanted to get in the pool so I chose this place because of the unpredictable weather they had an indoor pool. The condo was more like a 1 bedroom suite plus the adjoining room. There wasnât a regular door to the adjoining room so it pretty much had to stay open unless you locked it. The couch was filthy, so we didnât use it at all. The washer had sand in it and there was a lot of hair in both of the bathrooms. There was trash behind the dresser and we saw a few roaches. I reached out to the service desk about the TVs not working and it took 2 hrs to get a response. I loved the convenience of having an on-site restaurant, arcade, and store.
Cockraches! Counter tops were not cleaned! Staff just walks in without permission! Basic cooking supplies are not provided. Bedding was ripped. I very much so would like my money back but i am sure the owner would rather use it for his/ her crack habit.
This was an ok resort
Everything nearby nice bar/restaurant
Rooms felt small and bedrooms felt cheap and little dungeon like. Bugs had me concerned. Fridge was barely a rental quality and tge kitchen barely had cookware. Bathrooms felt cheap. It was OK since it was on beach.
The dish washer was nasty,the Upper balcony Was leaking on to ours,cable didn't work,we finally got the WiFi working,but cable so the kids couldn't watch tv,I called vrbo twice but nobody came,and the staff wouldn't help at all,they contact vrbo,just sad
This unit was roomy for the 7 of us. Liked the fact it has 2 bathrooms for that many people. Great view of the ocean from both balconies. Keyless entry a plus. We didn't have to worry about who had the key card. It could use a little updating and minor repairs, but otherwise it was good. I would stay there again. Pool a little small for that size resort, since we weren't allowed to use the water parks.
Great beach and location!! Condo is nice for the most part. The couch is very stained and dirty so we couldn't use it. A little paint and cleaning and you have a nice place. We still very much enjoyed our stay at the Sand Dunes. . very nice place!
The condo needs a deep cleaning from floor to ceiling.
The listing needs to be updated to let potential renters know the indoor pool and hot tub is closed due to repairs. The other indoor pools are not available for renters if this unit. The condo needs to be cleaned floor to ceiling. The coffee and end tables both had food crumbs and sticky substance when we arrived. One of the bedroom nightstands had brown stuff on the side. Yuck! A large roach looking bug was also in the bedroom.
i was super surprised at how spacious this place was! the property manager clarified everything and answered all my questions in a timely manner that worked with my schedule. the lack of oven was a bummer, but we made it work! super friendly, quiet area minutes from the hustle and bustle. i would stay here again without a doubt.!
When we got to the rental, there was a note on the fridge that stated someone would be by daily to "REFRESH" toiletries. We ran out of toilet paper on day 2 and sent a message regarding the issue. Hours later, we were told it was up to us to replenish. I replied letting them know how dirty the place is. Sand all over the floors, big stains on shower curtain and liner (looks like red Lipstick or something of the sort), couch stained and disgusting..I could keep going. Never got a reply. Day 4 the toilet overflowed and there is no plunger. Water went everywhere and we had to use our personal beach towels to clean it up! We were told someone from maintenance would come..they did not. Horrible communication in every way and beyond dirty. Terrible experience.
This property is in a great location and the pool and lazy river were a bonus! The kitchen was poorly stocked and There was no toaster or oven! The mattresses were not comfortable in one of the bedrooms but the bedding was Clean. Couch had some stains on it and the outdoor plastic chairs seen better days.