Overall communication with VRBO and Elliott Realties who manage the property was very frustrating when trying getting answers to my questions. We will never rent a property that is being run by Elliott Realty. The condo was dirty, the mattresses on the beds are so old that when you get into bed, not only does it make noise every time you move, but you sink into it; there were patches on the bathroom ceiling, hairdryer was broken and fixed two days later, no batteries are provided for the safe, bracelets for use of pool received almost at the end of our stay, only one card provided for access to parking garage/access building/access to beach. There was limited parking available at the front of the property but never any empty spots so had to go and park across the street. If anyone has mobility issues, there are some handicap spots at the front, but like I said before, very limited.
When booking and looking at Vrbo website, it showed the price in Cdn dollars but we were charged in US dollars. Because we live in Canada and had to use Visa to book and send the balance, we were charged over $50 US by Elliott Realties. I don’t understand why we are charged $315 US to Vrbo for us to rent this property and then another charge to Elliott Realty to rent the property. We had to go pick up our condo package at a location approx 10 mins away and then on checking out day, we had to return everything back to that location.
I took pictures which I will be forwarding to VRBO