We arrived to a dirty room, beds were not even made, dirty pile of towels on floor. No toilet paper, no hot tub as advertised or heated pools or anything. Do not rent this place...it was awful.
They didn't let me know until my family was there that we did not have access to TV or even the pool! Who goes to Myrtle Beach Resort with three kids and no use for the swimming pool? Prices were still high, so there was no way you could think you would not have access to the pool.
I guess I should have known when paying so little for a unit per night, but this place is truly in need of some TLC. Stove was rusted, the baseboards in corners were dirty and decayed beyond what a cleaning company could fix, the shower head had little pressure and was turned sideways due to what looked like a plumbing band-aid.
Surprisingly, the beds weren't awful. My unit (and all others from the looks of it) did not have access to the pool, which didn't look great either to be honest.
It did have a nice view.
I was a bit confused with some of the amenities listed when booking our stay here. Everything was key other than no access to the pool or hot tub. After we booked I received tons of information which was very helpful. I was just disappointed not knowing beforehand. Next time I book a place like this I will make sure to contact the host before booking with any questions or corners so that our stay is complete. We arrived to our room later in the evening than expected.l so it was a bit hectic trying to understand what we were doing at first. We had great service when checking in. Our room was on the 15th floor, a side view of ocean which we was still able to capture beautiful pictures from. Our room was decent for a family of four. We wouldâve wanted it to be a little bit cleaner but I do understand how difficult it is to keep these places super cleaned and how limited time the cleaners have because they have so many rooms to do. We was able to manage and deal with the cleaning ourselves though. Our top priority in a room is clean sheets and a bed which they were! The location was great! The parking was decent at first until further in the week, leading into weekend as it was busier and each time we left we was parking further away but at least we had a parking pass, thatâs a plus. The staff was friendly and helpful! Our host was very informative and communicative! We would stay here again but maybe a different room/floor but it was still overall a good fit for us!!