The condo complex was very nice, but our individual condo was in disrepair. There was deep, set in grime on everything in the common areas. The cleaning company came back to clean the hair out of the bathrooms, and wipe down sticky tables. The door to the patio had to be lifted with a lot of muscle to open all of the way. We never received a keycard that worked, even though we were told it was coming several times. To check in, we had to send a copy of my id, license, signature, and a pic of me holding my credit card and license. They wouldnât even send us our entry code until the exact minute of our check in time. Owners and security both told us that the rental company, Big Fish Rentals, has a bad reputation. It was really hard to relax in such a dirty environment.