Great communication and when we had an issue with the unit we booked (not anything they could control) they were very responsive and accommodating! Pricing and location were amazing.
This location was perfect for our baseball tournament at The Ripken Experience. It was close to the main shopping center that houses Ripley's aquarium. The kids enjoyed the pools and quick access to the beach
I would highly recommend the dunes to anyone. Had a blast. The water parks was so fun. Didnât have to travel far for restaurants. Room was very clean. 10/10
This property was a perfect match. The room had everything in it we needed plus the stunning view. The indoor water park was so big that my daughter didn't even make it to the other building. Pools were heated. The water slides got a big thumbs up from my daughter. The location was great because it was close to food (I suggest The Bucket, it's walking distance), fun adventures, and coffee. i never had to talk with front desk, and communication with rental owners was great.
The room was nice, and so was the view. Although be aware, Their is no washer/dryer. We had a total of 3 people, They only give you 5 towels, 5 washcloths, and 5 hand towels. We were there for 4 nights. We ran out of clean towels and washcloths. When I asked for more towels and washcloths, the owner stated that there would be a $40 charge. Which I thought was just ridiculous! I told her,I could reuse the towels, but would not reuse a washcloth, that was just NASTY! She then said that she could get us some more washcloths at no charge. Just be mindful of this if you stay here.
We just love Dunes Village! So many fun things for the kids to do. They have activities and crafts daily, games like ping pong, shuffleboard, pool tables, chess/checkers, and all the pools! They even have a playground. No worries if it rains- the slides are indoors. We have returned year after year!
We recently stayed over Fatherâs Day weekend to officially kick off the summer and had a great time!
Positives:
- the property is very family friendly, the kids (Ages 5 and 6) loved the onsite water park in both towers.
- the room was close to the elevator and did not have any noise issues.
- the cafe in the tower next door sold Starbucks coffee.
- the beach access was great and the views from the balcony were amazing, especially at sunrise.
- the location is convenient to drive to Broadway at the Beach, restaurants and other attractions.
Areas of improvement:
- the room itself was comfortable, but showing its age. It could use an upgrade on carpet, paint, oven, coffee pot and pots and pans. We chose a room with a full kitchen to have breakfast/lunch in the room and eat out for dinner. Overall the kitchen was okay.
- the garage is a few minute walk up the street and lower level parking was never available. Obviously, this canât be changed just something to be aware of.
- there are two TVs in the room, but do not offer any kid friendly options. Parents - be sure to bring alternatives!
We would definitely choose this property again, but may be more selective in room choice. Thanks for the memories!
This condominium needs some repairs and upgrades to the walls and the shower grout....some fresh paint would be nice ...but overall the property is comfortable and value priced and is clean enough for most people. The location is ideal for families with small kids that want to take advantage of the water park and beach. This is not a great kitchen for people who want to cook in the unit ....but you can make it work for a very simple meal. Bring coffee and filters for the coffee pot as well because these are not provided. Enjoy!
The property itself was ok but the management company was not the best to deal with. Everything seemed great until the heat/ac unit stopped working. It became very hot in our room I called the company was advised I would need to send video proof of it not working. I had to send a video of me unplugging plugging back in jiggling the unit and trying to turn it on before they would even try to help me. Finally got someone to come out they could not do anything with the unit. At this time I was advised at 11:30 at night there was nothing they could do except refund me and me find other accommodations. I have 2 children and at almost midnight they were unwilling to help just basically kick us to the curb. There was also no financial compensation for the issues we had to deal with. I will absolutely be more cautious and not rent through this company again.