Would NOT stay again, View was the only good thing.
We wanted to take a mini vacation to our favorite beach. We try to drive down at-least once in the summer from MD. When we arrived we were greeted by a lovely and helpful women. The horror started when we got to the room. Typically I am not one to complain but I feel like I should since I used the reviews on this property to book it. The waits for the elevators were long and if they didnât smell like pee they smelled like bleach. The door to our room had a 1/2 inch gap which was concerning. During our stay many take out places would slide menus through the gap in the door and since it was so large they would end up on the floor. After our long drive down we all decided we wanted a shower before heading out to dinner. Each towel in the bathroom at little black particles on them or a light orange film. Also while unpacking I noticed large dirt stains on one of the sheets. The floor felt oiled but dirty. The shower head was high pressure not a huge deal but was also not made for adults. I am about 5â7 and it only came to my shoulders. Each shower we had to crouch or bend over. We headed to dinner and when VRBO contacted me about the check in I explained the concerns with the door, the towels, and the sheets. They told me they contacted the property manager and they would fix it. Luckily we brought pillows and light blankets because we had to sleep on top of the ânewâ beds. The property did not contact me until 1pm the following day and were not pleasant on the phone. They asked if we were in the room for someone to come change the sheets because we âput a ticket in with VRBOâ. I explained we were out at the moment and she asked if someone could go in. I was concerned but I said okay. That was all that was said to us during our entire stay. We headed back to the room to find they did not change the sheets just left us a bag full on clean sheets and towels. I was never told they wouldnât be put on the bed or what to do when we returned.So I put the new sheets on the beds and was so relieved that I did ask for new ones because the sheets under the blankets were also noticeably dirty. It is all hard wood so I swept the floor pretty often. The dust pan was all most impossible to get anything up with which made this difficult. While sweeping the second night my concerns about the rooms not being cleaned properly were 100% confirmed.There was a paper bowl under the A/C filled with dog food. Pools were dirty (trash and hairs) and neither spa worked.
This place is nasty, my grandson sliced his foot open on a sharpe edge in the indoor pool. Pool is just nasty trash everywhere. Halls aren't clean it smells awful. Not enough towels only two sets of towels we had 4 people. No broom or mop had to buy one. Doors are always opened not locked after 10PM. No parking at hotel it 2 blocks over in a run down garage not save for anyone to park in. Seeing drug deals go there in the parking garage. Not happy at all. Last straw was my grandson getting hurt.