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Chisun Grand Nagano

Property class: 3

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Photo gallery for Chisun Grand Nagano

Lobby
Lobby lounge
Daily Japanese breakfast for a fee
Japanese cuisine
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
2-17-1 Minami Chitose, Nagano, Nagano-ken, 380-0823
  • Place, Nio-mon Gate
    ‪19 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪3 min drive‬
  • Place, Zenko-ji Temple
    ‪3 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Economy Double Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Double Room, 1 Queen Bed, Non Smoking

Grand Double Room, 1 Queen Bed, Non Smoking | Desk, blackout curtains, free WiFi, bed sheets

Grand Double Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Twin Room, 2 Bedrooms, Non Smoking

Grand Twin Room, 2 Bedrooms, Non Smoking | Desk, blackout curtains, free WiFi, bed sheets

Grand Twin Room, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Single Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Bedrooms, Non Smoking

Standard Twin Room, 2 Bedrooms, Non Smoking | Desk, blackout curtains, free WiFi, bed sheets

Standard Twin Room, 2 Bedrooms, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Triple Room, 3 Bedrooms, Non Smoking

Standard Triple Room, 3 Bedrooms, Non Smoking | Desk, blackout curtains, free WiFi, bed sheets

Standard Triple Room, 3 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite Twin

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite Twin

  • Sleeps 2

View all photos for Junior Suite King

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Grand Twin Room

Desk, blackout curtains, free WiFi, bed sheets

Grand Twin Room

  • Sleeps 2

View all photos for Grand Queen Room

Desk, blackout curtains, free WiFi, bed sheets

Grand Queen Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Standard Semi Double Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Semi Double Room

  • Sleeps 2

View all photos for Standard Triple Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3

View all photos for Standard Single Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1

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About this property

Chisun Grand Nagano

Along with a restaurant, this smoke-free hotel has a microwave in a common area and conference space. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities.
Chisun Grand Nagano offers 136 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Chisun Grand Nagano. During your stay, you're just a quick walk from Saiko-ji Temple. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy Japanese cuisine while dining at ASAMA
  • Japanese breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and locker space
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Just a 3-minute drive from Nagano Prefectural Shinano Art Museum and a few minutes from Zenko-ji Temple
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 258 square feet (24 square metres) and includes conference space. Chisun Grand Nagano also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Nagano hotel is smoke free.

For a fee, guests can enjoy a Japanese breakfast daily from 7 AM to 9:00 AM.
ASAMA – This restaurant specialises in Japanese cuisine. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,200 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7 AM to 9:00 AM for a fee: JPY 2,000 to 2,000 for adults and JPY 1,000 to 2,000 for children
  • A restaurant

Restaurants on site

  • ASAMA

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 258 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 2000 to 2000 for adults and JPY 1000 to 2000 for children
  • Self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

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Chisun Grand Nagano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 637 out of 1003 reviews
Rating 8 - Good. 303 out of 1003 reviews
Rating 6 - Okay. 50 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 1 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable. They even had a choice of pillows. The breakfast (Japanese and Western choices) was EXCELLENT, featuring regional specialties in a tatami dining room with a city view. The location was convenient, near the train station, with many nearby dining and shoppping options. We would definitely stay there again when in Nagano.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jeffery Hoon

Travelled with group
Liked: Cleanliness, staff & service, amenities
Really spacious room. Free complimentary beverages
Stayed 1 night in Jan 2026

10/10 Excellent

Lap

Liked: Cleanliness, staff & service, amenities
Nice room, good services all around!
Stayed 2 nights in Jan 2026

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Good location!
Stayed 8 nights in Jan 2026

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and good shower, large room, great location and very central. Nice extra amenities too. There is storage for luggage after you check out so you can explore before your next transit, but it is first-come first-serve where you lock your bag up in their lobby.
Stayed 3 nights in Jan 2026

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a suite. It was fantastic and well appointed. Rooms were spacious and very clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gregory

Stayed 2 nights in Jan 2026

10/10 Excellent

Teddy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Good location and great room with a massage chair.
Stayed 2 nights in Jan 2026

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean, conveniently located near Nagano station, large rooms, great service, relaxing lobby, excellent amenities, free coffee/hot chocolate/snacks.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so kind. Room was spotless, bed comfortable- massage chair & soaking tub!
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle, Saskatoon

Stayed 2 nights in Jan 2026

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, amenities
Clean,friendly staff, good size rooms, good location. Good amenities including the extras down in the lobby.
Stayed 1 night in Dec 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities
Room is in good condition, clean and hygenic, about 5mins walk to nagano station, supermarket and departmental store.
Stayed 3 nights in Dec 2025

10/10 Excellent

Slypha

Stayed 1 night in Dec 2025

10/10 Excellent

Erin Stewart

Travelled with family
Liked: Cleanliness
So grateful for the loaner umbrellas. We really needed them!
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel, Port Coquitlam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff were excellent and the free coffee and pastries in the lobby were greatly appreciated. A very nice perk.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities
Spacious, comfortable room, great amenities. Staff welcoming and friendly spoke English. Great location near the train station. Enjoyed our stay, would recommend.
Stayed 2 nights in Dec 2025

10/10 Excellent

GLYNN, Tafton

Stayed 2 nights in Dec 2025

10/10 Excellent

Alexia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We took a junior suite as that was the only room with two beds available. It was big, had two double beds, and a sofa, plus a massage chair - much welcomed after a day's walking. Decor was dated but well maintained and functional. Only oddity was that there was no safety box in the room. Room was clean, staff - both front deskers and housekeeping were efficient and friendly. Ah yes, we could have additional pillows, and the choice between simmons and tempur. it was nice to sleep with four pillows for each of us. Don't know about breakfast as we didn't book that.
Stayed 3 nights in Dec 2025

8/10 Good

Geoffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very roomy twin bedroom. Tricky to navigate from Nagano Station but it became easier after walking there and back a few times. Nice lobby. Staff were polite. Coffee available in the lobby was a nice touch.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jarett

Liked: Cleanliness, staff & service, amenities
Clean and very comfortable bed.
Stayed 2 nights in Nov 2025

8/10 Good

Joshua, SOUTH ORANGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and welcoming, which is pretty standard for hotels in Japan. 5/5. Hotel room was clean and spacious (especially compared to the hotel we stayed at in Tokyo), and also QUIET. Didn't hear a peep from our neighbors. 5/5. - We didn't ask for it when I booked, but we were put into a room on the 11th floor (top two or three floors were "grand" floors). 12th floor is the restaurant. I guess I lucked out in my booking. Laundry was coin-op on the 2nd floor. 400 Yen to wash, 100 Yen to dry for 20 minutes (I think? Maybe it was 100 Yen to dry for 50 minutes...I honestly can't recall, but it wasn't expensive). Hotel was only about a 5-10 minute walk (depending on how fast you walk) to Nagano Station, so its proximity to public transit was super convenient. There's also a Lawson on the way to/from Nagano station, so bonus points there. Breakfast was good, we only took advantage of it once. You need to buy a ticket and pay for it at the front desk by 7pm or 9pm the day before, so you'll need to somewhat plan ahead. Offered both Western and Japanese breakfasts. All around great value for the location and amenities offered. We would definitely stay at Chisun Grand Nagano again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room had a great view. However, there was some mold in the grout of the shower.
Stayed 2 nights in Nov 2025

10/10 Excellent

julia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Efficent service and clean room.
Stayed 2 nights in Nov 2025