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Hotel Hoshikawakan

3.0 star property

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Lobby
Daily buffet breakfast for a fee
Western-style Style Room for 3 People, Main Building | In-room safe, desk, free WiFi, bed sheets
Front of property
Japanese Style Room for 4 People, New Building | In-room safe, desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
2941-50 Hirao, Yamanouchi, Nagano, 381-0401
  • Place, Yudanaka Hot Spring
    ‪4 min walk‬
  • Place, Yumiya Shrine
    ‪5 min walk‬
  • Place, Shibu
    ‪7 min walk‬

Room options

View all photos for Japanese Style Room for 4 People, New Building

Japanese Style Room for 4 People, New Building | In-room safe, desk, free WiFi, bed sheets

Japanese Style Room for 4 People, New Building

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Western-style Style Room for 3 People, Main Building

Western-style Style Room for 3 People, Main Building | In-room safe, desk, free WiFi, bed sheets

Western-style Style Room for 3 People, Main Building

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

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About this property

Hotel Hoshikawakan

Along with a restaurant, this ryokan has a 24-hour front desk and a front desk safe. Free WiFi in public areas and free self parking are also provided.
Hotel Hoshikawakan offers 53 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.
During your stay at Hotel Hoshikawakan, you're just a quick walk from Shibu. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a water dispenser
  • Just a 1-minute drive from Shibu and 11 minutes from Shiga Kogen Ski Area
There's a restaurant on site. WiFi is free in public spaces. Hotel Hoshikawakan also features karaoke, a front desk safe, and a lift. Self parking is free.

Smoking is allowed in designated areas at this 3-star Yamanouchi ryokan.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 8:30 AM.
Hotel Hoshikawakan has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 8:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,000; reservation required

Things to do

  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 per person
  • Hosted evening meal: JPY 6000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Hoshikawakan Yamanouchi
Hoshikawakan Yamanouchi
Hoshikawakan
Hotel Hoshikawakan Ryokan
Hotel Hoshikawakan Yamanouchi
Hotel Hoshikawakan Ryokan Yamanouchi

Hotel Hoshikawakan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 94 reviews
Rating 8 - Good. 39 out of 94 reviews
Rating 6 - Okay. 9 out of 94 reviews
Rating 4 - Poor. 2 out of 94 reviews
Rating 2 - Terrible. 4 out of 94 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
clean large room, great buffet dinner, really nice private onsen
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Drake

Old traditional Japanese in central location nice onsen
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

owen

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was wonderful, staff was accommodating and kind.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value. Nothing too fancy, but for the price we paid we were very happy with our stay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Louisa

Liked: Cleanliness, staff & service, amenities
This hotel is a gem! Spacious, clean rooms, breakfast included, private onsen baths, and even karaoke! I would give this 5 stars but it is to be noted that this hotel is not a 9 mins walk from Shiga Kogen Ski Area… its a 40 minute bus. Very easy to navigate though. Would stay again.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Amenities
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Simon

The bed was very hard with only one pillow each the linen was very thin and hotel itself needs renovating if it wants to attract more international guests. The staff were freindly and helpful. The location was fine with parking provided. The breakfast was not the best with average facilites and options.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
The room was a great size for three people, especially when compared to other rooms in big cities such as Tokyo. The provided ribs and yukata really enhanced the experience making the ryokans bath houses and semi private Ibsen feel truly Japanese and unique! Then the location was great. A 10 min walk down a hill from the Yudanaka station made it easy walking with luggage there and a bit challenging on the way back. If you’re planning on exploring this nonsense village the snow moneys or go skiing, you should really consider this location.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Hannah

Liked: Staff & service, room comfort
Disliked: Cleanliness
Pros: The staff was very accomodating and friendly. There were plenty of staff around if we ever needed anything. The beds were comfortable and they refreshed all our bath linens without having to be asked. Cons: the place was quite outdated, which wouldn't matter in and of itself, but it wasn't very clean. The beds covers were dirty; one had obvious bloodstains and another had brown streaks, which I optimistically told myself was food.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities
Super hotel just five mins walk from the train / bus station. Staff very friendly and helpful. Bathroom is probably the smallest I have ever been in but worked ok and even though the showerhead was a 50p temu plastic one, it was the best shower of our trip. Included food was more Japanese based than European but we managed. The Onsen was very nice too. We did message the hotel months in advance asking if the half board food had vegetarian options and did not get a response but presumed it would be ok as it is a heavily patronised tourist area. When we got to our designated table we were faced with two plates of raw meat. There were few veggie options and even the tofu looked like it had minced beef in it. But it is quite a Japanese style hotel rather so we rolled with it. As you do.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, moved rooms, still dirty, wallpaper peeling off the walls, covered in stains. En-suite was so old and dirty really gross. Staff were lovely, just a very neglected hotel. They do not even have the lights on in the foyer. Common spaces in the hotel are freezing. Good location just needs to have the whole thing refurbished.
Hair in shower, both rooms we had, had hair left in the shower.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well taken care of hotel, although an older property. Liked that we could use private bath on reserved time. Good breakfast and close to the train station
Stayed 1 night in May 2024
Verified

2/10 Terrible

Ronald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was kind, helpful and efficient. Hotel is old and dirty and lots of mosquitoes. Housekeeping and maintenance are dismal.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff couldn't do enough for us

The hoyel was very quiet and the staff couldnt do enough for us. We used the private onsen which was lovely. A great Japanese restaurant next door. The breakfast was nice too. Mostly Japanese options but also croissants and fruit too.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Choon Sheng

Disliked: Staff & service
very rude 50 year old female japanese staff manning the reception. even though i do not speak japanese, her body language says it all.
Verified

2/10 Terrible

Choon Sheng

Disliked: Staff & service, amenities
this place is not suitable for international visitors. lack of english support. the aging female staff at the reception is too lazy even to use a translator to communicate despite me trying my best to use google translate to communicate. really backward customer service. her facial expressions tells us that she despise non-locals.
Verified

10/10 Excellent

Kseniia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved absolutely everything in this hotel and we've even decided to stay longer. Service: quality of service was what surprised us the most. The staff is very polite and helpful, they care about each customer and do their job very well. Outstanding! Dinner and breakfast: As a vegan, I had plenty options to eat and during the dinner they have prepared hot pot meal without animal-derived products for me. Room: spacious, bath could be cleaned better, but acceptable. Since it was winter, it took some time to warm up the room of this size for 1 air conditioner. Hot spring: in addition to public bath, they have absolutely amazing 2 open-air private hot baths that you can use freely, very easy to reserve, just take a time plate in the lobby. This was the highlight of our trip. Amenities: high-quality, product ops did a great job choosing amenities. They have very delicious and wide selection of teas and we loved female amenities: hair treatment, cream and lotion. There are a lot of stuff to rent for free, starting from extra pillows and blankets, ending with playing cards. Extra services: we've got a free 1 hour in karaoke, in the lobby there is free drink bar and even free hot oden soup during the daytime, which was a surprise and nice to have after we've spent a cold day outdoors in winter. Location: just 3-4 minutes walk from station, and 2 min. to the convenience store and drugstore. We will be visiting this hotel again and again in the future.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

YAOJEN

Liked: Cleanliness, staff & service, amenities
有免費關東煮可以吃
Stayed 2 nights in Feb 2026
Verified

8/10 Good

??

Liked: Cleanliness, amenities, property conditions & facilities
掃除もきちんとされ、受け入れもよかった 特に、到着時のおでんの接待に感謝です。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Laura

Liked: Staff & service, amenities
Estilo muy tradicional japonés, nos encantó sobre todo a mis hijos las camas tipo futon es una experiencia increíble ademas de su baño onsen delicioso, puedes entrar al público o reservar privado que dura 30 min. Aunque ese estilo tradicional nos fallo cuando del desayuno se trataba, pero no fue problema. Lo que si considero es inconveniente es que no den mantenimiento a las instalaciones, si bien todo funcionaba, el hecho de q las paredes estuvieran sucias, telarañas y la tina con cabellos no es parte de mantener lo tradicional. Se puede mantener el estilo y limpieza a la par.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Kimiyo

Liked: Cleanliness
部屋は古いですが広く、スタッフも感じが良くいい滞在でした。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ヨシノリ

Liked: Cleanliness, amenities, property conditions & facilities
スタッフが親切でした。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

HISAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良かったです
Stayed 1 night in Oct 2025
Verified

8/10 Good

?

Liked: Cleanliness, staff & service, property conditions & facilities
外国人スタッフが一生懸命で良かったです。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Virgile

Liked: Staff & service
Une seule personne parle anglais. C'est difficile de se faire comprendre. Les jeux comme ping pong et babyfoot sont abîmés. Le onsen côté homme manque d'entretien. Cela paraît sale. Le petit déj offert le matin est typiquement japonais mais cela n'est pas très appétissant pour des non japonais. La chambre style japonais était agréable. Nous avons bien dormi sur les futons à quatre.
Stayed 1 night in Aug 2025