We loved Serenity by the Sea. The area had so many attractions for everyone esp. our young families that made Nags Head the perfect destination. The beach house is vintage and recalls my OBX vacations of the 1950s, 60s and 70s. We loved the design, coziness, layout of the Captain's Quarters, nooks, crannies and charm. It would have helped to have a guide book with information about the thermostat, location of beach chairs, info about history of house, amended trash pick up time, directions for a bonfire, etc; we could not get through to office one weekend day, even though it was posted they had office hours. We brought our sand toys but could have used beach chairs. Perfect weather. Use of the fireplace in November would have been nice....
Overall, the staff was extremely friendly and accommodating each time we spoke and Everett was wonderful to get us in to the house a bit early on the first day. They all couldn't have been nicer! When we had a slight leak under the kitchen sink, the maintenance person was there immediately to fix. Great service for a great house!