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Best Western Plus Meridian Hotel

3.5 star property
VIP Access

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Photo gallery for Best Western Plus Meridian Hotel

Front of property
Property entrance
Outdoor pool, pool umbrellas
Serves lunch and dinner
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
6 Murang'a Road, Off Moi Avenue, Nairobi, 00100
  • Place, University of Nairobi
    ‪2 min walk‬
  • Place, Uhuru Park
    ‪11 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪12 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(44 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite, 2 Single Beds, Non Smoking (Third bed is Single Bed)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Suite, 2 Single Beds, Non Smoking (Third bed is Single Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Twin Room

  • Sleeps 2

View all photos for Standard Queen Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Queen Room

  • Sleeps 2

View all photos for King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Room

  • Sleeps 2

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 1

View all photos for Family Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Suite

  • Sleeps 3

View all photos for King Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Suite

  • Sleeps 2

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About this property

Best Western Plus Meridian Hotel

Art Deco hotel with 2 restaurants and steam room
Along with 2 restaurants, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a steam room and a rooftop terrace are on-site.
Best Western Plus Meridian Hotel offers 128 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Nairobi hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Meridian Hotel. During your stay, you're just a quick walk from Tom Mboya Statue. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Pool Bar Restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • 9 minutes by car from United Nations Office at Nairobi and 11 minutes from Thika Road Mall
  • Airport and local-area shuttle service available for a fee
Best Western Plus Meridian Hotel offers its guests an outdoor pool and a steam room. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 1894 square feet (176 square metres) and includes a conference centre. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Best Western Plus Meridian Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Nairobi hotel.

Pool Bar Restaurant – This rooftop bar specialises in Chinese cuisine and serves lunch and dinner.
The Rendezvous – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Pool Bar Restaurant
  • The Rendezvous

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • High chair
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (1,894 square foot of space)

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: KES 5000
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: KES 5000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KES 5000 per vehicle (return, maximum occupancy 2)
  • Early check-in fee: KES 5000 (subject to availability)
  • Late check-out fee: KES 5000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Meridian Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Plus Meridian Hotel Nairobi
Meridian Hotel Nairobi
Meridian Nairobi
Best Western Plus Meridian Nairobi
Plus Meridian Hotel Nairobi
Best Western Plus Meridian Hotel Hotel
Best Western Plus Meridian Hotel Nairobi
Best Western Plus Meridian Hotel Hotel Nairobi

Best Western Plus Meridian Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1027 reviews
Rating 8 - Good. 294 out of 1027 reviews
Rating 6 - Okay. 68 out of 1027 reviews
Rating 4 - Poor. 22 out of 1027 reviews
Rating 2 - Terrible. 36 out of 1027 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Damilola

Stayed 3 nights in Jul 2025

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Gertrude Adwoa Taah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patrick, Mary and all the bar attendants were very good
Stayed 5 nights in Jul 2025

8/10 Good

James

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Internet issues

Internet often disconnected or would not work
Stayed 4 nights in Jul 2025

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theee night stay

The staff was friendly and very accommodating. 5 stars for their service. Thank you. The room was very clean. We had a difficult time figuring out the lighting in our room, but we made it work. If you were able to enjoy the breakfast, the options were excellent. Fresh fruits, veggies, breads, meats, Kenyan cuisine and more. We would stay again.
Stayed 3 nights in Jul 2025

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I'll start by saying the staff is absolutely fantastic. Our visit began with Geoffrey, who picked us up from the airport after being incredibly patient while we cleared customs and got our luggage. Geoffrey was very friendly and told us about the area while taking us to the hotel. Other positives - awesome breakfast, complimentary afternoon coffee/tea, and nice affordable spa experience. Drawbacks, half of our party stayed in room 110 and received bed bug bites, which was unsettling. We are still hopeful the bed bugs didn't follow us out. The rooms are somewhat run down. Lastly, the area around the hotel is also pretty rough. Our 16 year old was inappropriately touched by someone while walking to dinner. Because of these issues, we cancelled the rest of our reservation and went elsewhere.
Stayed 2 nights in Jul 2025

8/10 Good

James

Travelled with partner
Great place to stay while in Nairobi. Staff is very attentive and the property is very well kept.
Stayed 1 night in Jul 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always stay here when traveling to Nairobi. Porter Patrick is both welcoming and attentive.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly welcoming and helpful. We changed a booking for somewhere else to stay there again.
Stayed 2 nights in Jun 2025

8/10 Good

Varsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, property conditions & facilities
They switched our room type without our consent
Stayed 1 night in Jun 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a good stay, the staff could not have been more welcoming or helpful. The room Was clean and comfortable, the breakfast was fabulous with a huge amount of choices. The hotel is very well positioned I would stay here again
Stayed 2 nights in Jun 2025

10/10 Excellent

Lucky

Stayed 1 night in Jun 2025

6/10 Okay

Aahniyah

Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern hotel just outside the central business district
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional. Breakfast was great. Partrick was a genuinely happy and helpful greeter. Liz's welcoming spirit made the stay very enjoyable.
Stayed 7 nights in Jun 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The front staff and Patrick have been nice and loving to me.
Stayed 6 nights in May 2025

8/10 Good

Epiphane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are very good. Great breakfast service. Staffs are very efficient. Good security.
Stayed 3 nights in May 2025

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. And as an American, I loved some ENGLISH TV! (CNN, etc.)
Stayed 2 nights in May 2025

6/10 Okay

Mayamba

Travelled with family
Disliked: Amenities, property conditions & facilities
Wasn’t clean! Breakfast had not many options and staff were not friendly
Stayed 4 nights in May 2025

10/10 Excellent

Mohammad, Ottawa

Gave me accommodation at a very short notice, staffs were helpful.
Stayed 1 night in Apr 2025