Art Deco hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, 24-hour room service and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Mercure Nairobi Upper Hill offers 44 air-conditioned accommodations with minibars and a safe. Televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
During your stay at Mercure Nairobi Upper Hill, you'll be within walking distance of Uhuru Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
Free WiFi
Free self-parking
Enjoy pool views while dining at Kahawa restaurant
Buffet breakfast served daily for a fee
Wired Internet in some public areas for a fee
Services include babysitting, dry cleaning/laundry and a concierge
Just a 2-minute drive from Uhuru Park and a few minutes from Kenya Railway Golf Club
Airport, railway station and theme park shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Business amenities include meeting rooms, coworking spaces, and limo/town car service. Event space at this hotel measures 5813 square feet (540 square metres) and includes conference space. An area shuttle within 200 kilometres and an airport shuttle (available 24 hours) are available for a fee. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Mercure Nairobi Upper Hill. Self parking is free.
This Art Deco Nairobi hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Kahawa restaurant – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi; wired internet (USD 2.50 per day)
Parking and transport
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge) up to 200 kilometres
24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle at scheduled times, on request
Casino shuttle (surcharge)
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 per person
A restaurant
Restaurants on site
Kahawa restaurant
Things to do
Pool
Family friendly
Babysitting (surcharge)
In-room cot
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
5,813 square feet of conference space
Coworking space
Meeting rooms
Outdoors
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2015
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free cot
Rollaway/extra bed (surcharge)
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
42-inch TV with premium satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Refrigerator
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Mercure Nairobi Upper Hill
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 3740 per night.
Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately USD 30 per person
Fee for wired Internet in public areas: USD 2.5 per day (rates may vary)
Airport shuttle fee: USD 35 per person (one-way)
Rollaway bed fee: USD 3740 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Mercure Nairobi Upper Hill offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).