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Hotel Riverview Westlands

3.5 star property

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Photo gallery for Hotel Riverview Westlands

Garden
Standard Room, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board
Reception
Lounge
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Lantana Road, Westlands, P.O. Box 40885, Nairobi, 00100
  • Place, Sarit Centre
    ‪10 min walk‬
  • Place, Westgate Shopping Mall
    ‪16 min walk‬
  • Place, University of Nairobi
    ‪2 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Kitchenette, Garden View

Executive Room, 1 King Bed, Kitchenette, Garden View | Bathroom | Jetted bath, free toiletries, hair dryer, slippers

Executive Room, 1 King Bed, Kitchenette, Garden View

  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Kitchenette, Garden View

Superior Room, Kitchenette, Garden View | Premium bedding, in-room safe, desk, iron/ironing board

Superior Room, Kitchenette, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Riverview Westlands

A restaurant, a bar/lounge and 24-hour room service are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Hotel Riverview Westlands offers 20 accommodations with a safe and free newspapers. Beds feature premium bedding. Accommodation at this 3.5-star hotel has kitchenettes with microwaves. Bathrooms include baths or showers with in-room jetted baths, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels and pay-per-view films. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Hotel Riverview Westlands, you'll be connected to a shopping centre and within walking distance of Sarit Centre. Free WiFi in public areas, free valet parking and a restaurant are available.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 14 minutes by car from Nairobi National Park and 7 minutes from Kenyatta International Convention Centre
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Hotel Riverview Westlands. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.

Hotel Riverview Westlands has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Fishing

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave

More

  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Riverview Westlands offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Riverview Westlands Nairobi
Hotel Riverview Westlands
Riverview Westlands Nairobi
Riverview Westlands
Riverview Westlands Nairobi
Hotel Riverview Westlands Hotel
Hotel Riverview Westlands Nairobi
Hotel Riverview Westlands Hotel Nairobi

Hotel Riverview Westlands Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 38 reviews
Rating 8 - Good. 9 out of 38 reviews
Rating 6 - Okay. 7 out of 38 reviews
Rating 4 - Poor. 4 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Fernando A.

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay , beautiful plants and trees around, and amazing staff!!!
Stayed 5 nights in May 2024
Verified

8/10 Good

ECRAM

Liked: Cleanliness, staff & service
Small and cozy
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

vijay

Liked: Property conditions & facilities
Disliked: Amenities
We won’t do this hotel ever again
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Jürgen

Liked: Cleanliness
Etwas schlicht und veraltet
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöner Garten und gutes Preis-Leistungs-Verhältnis
Stayed 3 nights in Jan 2024
Verified

6/10 Okay

Verified traveller

Hotel located in a nice location but very average facility; no toiletries provided; basic room only. breakfast was horrible. Overall average hotel.
Stayed 1 night in Mar 2021
Verified

6/10 Okay

Steve

Liked: Amenities
room had a hot water kettle coffe and tea packets sugar. shower pressure was ok but not great.. and had a normal good shower head not those electric ones that shock you when you touch them. mosquito net on above rails that goes around the bed.. worked but did see one or two on the walls in the morning. bed and pillows were fine and comfortable was quiet when I closed the windows and kept the fan on otherwise the bar below the garden view had a bit of loud drinkers and some music was playing after 12pm on Friday. upon entering room, fan made a screeching sound so that took a few minutes to replace.. phone in the room and worked fine. menu was great and I tried the Talapia Fish. the Chef made a tasty meal. Good job. Nothing much about the river.. just basically a small stream .. flower and plants make a nice relaxing atmosphere and tables in the garden etc.. Very nice equipped Bar and atmosphere. check out time is 10am however I asked If I could stay longer until 12pm and that wasn't a problem. in my opinion 60 dollars thru expedia was a bit much for this hotel. I'd having the price range at 45 per person would be a fair price.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful, room.was spacious and comfortable in a nice garden setting
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service
Quite, proximity to public transportation shopping center, city center and airport.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Loved the local experience and restaurant. Comfortable bed, beautiful setting. Missed hot water but very helpful staff.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and safe hotel with beautiful garden

We stayed one night upon arrival to Nairobi and everything went fine. We especially appreciated the fact that we were allowed to check in earlier (we arrived early morning) and especially liked the beautiful and calm inside garden of the hotel. The staff at the garden bar was super nice and helpful and helped us with our tour planning (even offered to pay with her Mpesa account since we didn’t have any). Rooms were nice and clean, appropriate for the price we paid. We felt very safe during our stay.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay , feels out of tow,n yet is within the city
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place with a out of town experience that connects you with nature .
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This is a comfortable property with kind people. I have stayed here happily on multiple occasions.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Dirk Lund

Liked: Cleanliness, staff & service

Godt hotel til en rimelig pris

Det er et hotel af jævn standard, der kun lige har de basale ting til rådighed. F.eks. kunne jeg godt få et strygejern, men ikke et strygebræt. Hyggelig udendørsareal, og udmærket mad til en rimelig pris. Personalet er meget behjælpeligt og venligt. Det bedste ved hotellet er dets beliggenhed, da man undgår trafikstøj og anden larm. Hotellet ligger desuden inden for rimelig afstand af centrum samt Sarit Centre med gode indkøbs- og spisemuligheder.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Catrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supermysigt, bra location, trevlig personal, god frukost
Stayed 5 nights in Dec 2018
Verified

8/10 Good

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for the price

The location is good, close to supermarkets and restaurants The environment is good and quiet Breakfast included Fridge and water boiler inside the room
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

Keith

Liked: Cleanliness
A good value for money -- in fact I prefer it to a slightly more expensive hotel down the road. Accommodation is clean and the property is well maintained. My big problem was the poor Wifi. I require Wifi for work but the Wifi network was either slow or not working at all. Despite my otherwise good impression, I will think twice before I return.
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As described. Would stay here again. Friendly staff and convenient accommodations.
Stayed 10 nights in May 2018
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Unprofessional and not clean

Not good. Was told at check out that I was not checked in and my name was missing
Stayed 1 night in Jan 2018
Verified

8/10 Good

Bruno

Liked: Staff & service, property conditions & facilities, room comfort

Simple hotel in Nairobi

Gentle place in Nairobi ..but very noisy bedroom when people..good bar.. good breakfast
Stayed 2 nights in Nov 2017
Verified

4/10 Poor

Ken

Liked: Staff & service
Disliked: Room comfort

NO AIRCONDITIONING

Staff was very helpful. New reception was under construction. It would be nice if your review stated the rooms have no air conditioning. Luckily it was cool so no problem with only a room fan provided. Heavy rain in the evening and it pointed out a problem. Even though they have two restaurants on site, there is no covered passage from the rooms to then, so I had to wait about an hour until between storms to walk to the restaurant. Restaurant service was OK and food was good, but food delivery was very slow. It was about 30 minutes from ordering soup appetizer until delivery and then another 20 minutes for main course.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

kein aber gut

klein aber gut, für Innenstadt relativ ruhig, niedlicher grüner Garten, sehr hilfsbereit, jeder Bitte wurde nachgegangen wie z.B. früheres Frühstück oder Kinderbrei kochen
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Quiet, comfortable, great location.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Quiet, comfortable, great location.