Hyatt Regency Nairobi Westlands

5.0 star property

Choose dates to view prices

Photo gallery for Hyatt Regency Nairobi Westlands

Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Creator video - submitted by Neil’s Travel Picks
Exterior
Premium bedding, down duvets, in-room safe, desk
Sports bar, al fresco dining, open daily

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
38 MUTHITHI ROAD, WESTLANDS, Nairobi, 00800
  • Place, University of Nairobi
    ‪12 min walk‬
  • Place, Nairobi National Museum
    ‪12 min walk‬
  • Place, Sarit Centre
    ‪13 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

Basic Apartment (Studio)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Apartment (Studio)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Basic Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed

  • 54 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Suite

  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Apartment, 1 Bedroom

  • 66 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Club Room, 1 King Bed (Club Access)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed (Club Access)

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Single Beds (Club Access)

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 96 sq m
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

2 Twin Beds with Club Access

  • Sleeps 2
  • Free Wi-Fi

Room With 2 Twin Beds

  • Sleeps 2
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 3
  • Free Wi-Fi

Similar properties

About this property

Hyatt Regency Nairobi Westlands

This hotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Change of towels is available on request
Hyatt Regency Nairobi Westlands offers 219 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. 65-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hyatt Regency Nairobi Westlands, you'll be within walking distance of Sarit Centre. Free WiFi in public areas, free self-parking and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 5-minute drive from Kenyatta International Convention Centre and 13 minutes from Nairobi National Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Regency Nairobi Westlands offers its guests an outdoor pool, a 24-hour health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

9 meeting rooms and limo/town car service are available. Event space at this hotel measures 6135 square feet (570 square metres) and includes conference space. The luxury Hyatt Regency Nairobi Westlands also features coffee/tea in common area, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
E.A.T. – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
District 6 – This sports bar only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Atrium – On-site delicatessen. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • District 6
  • E.A.T.
  • The Atrium

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,135 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per pet (varies based on length of stay)
  • Weight limit: 44 lb per pet
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 per person
  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
Property Registration Number 99221531

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Regency Nairobi Westlands Hotel
Hyatt Regency Nairobi Westlands NAIROBI
Hyatt Regency Nairobi Westlands Hotel NAIROBI

Hyatt Regency Nairobi Westlands Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 106 reviews
Rating 8 - Good. 8 out of 106 reviews
Rating 6 - Okay. 3 out of 106 reviews
Rating 4 - Poor. 2 out of 106 reviews
Rating 2 - Terrible. 5 out of 106 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel, highly recommended !!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tricia Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very polite staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, love the gym and food
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Navinjai

Excellent food and room service
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sylvia

Clean room and staff is pleasant
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Xu Yi

clean room, friendly staff, love the wide
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gobinath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with staff always with a smile and ever willing to help. One of the best hotels I’ve stayed in.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff and amazing gym.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

HISASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like very kind and friendly staff in this hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ada

Liked: Cleanliness, property conditions & facilities
Everyone was great, welcoming and attentive, going above and beyond . We had an early check out and they were nice enough to pack our breakfast to go. Rooms were spotless and big. Highly recommend this hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dr. Thomas

Swift and extremely friendly staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

HISASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very kind and friendly.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all super friendly and helpful. The breakfast buffet was bountiful allowing me to try many traditional Kenyan dishes.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I would definitely stay again. The rooms were spacious and very comfortable. The staff were attentive and kind.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Makiko

Liked: Cleanliness, staff & service
Disliked: Amenities
My room was noisy every evening.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Temidayo

Liked: Cleanliness, amenities, property conditions & facilities
Worth every penny
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and helpful. The rooms were spacious and very clean. There are some restaurants close by that are walkable, but should be cautious. The breakfast buffet is ok and a bit pricey.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Tabitha

Liked: Amenities
All was excellent
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with really modern rooms with great views and one of the nicest gyms with a sauna I’ve ever seen in a hotel.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Maja

Liked: Cleanliness, staff & service, room comfort
Modern hotel with great facilities, the gym was amazing! You felt very safe and the staff was very helpful!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, adjacent small mall few shops and couple restaurants. not walkable at night.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Wonderful!
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. Clean with all the necessary conveniences. Staff were friendly and helpful. The only issue I had was the bathroom sink didn't work well. And it was a room with no window to see outside.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great experience
Stayed 1 night in Jul 2024