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Best Western Dorchester Hotel

2.5 star property

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Photo gallery for Best Western Dorchester Hotel

Daily cooked-to-order breakfast for a fee
Standard Room, 2 Double Beds, Refrigerator, Harbour View | View from room
Lobby
3 restaurants, breakfast served
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
70 Church St, Nanaimo, BC, V9R5H4
  • Place, Bastion
    ‪3 min walk‬
  • Place, Nanaimo Museum
    ‪6 min walk‬
  • Place, Old City Quarter
    ‪6 min walk‬
  • Airport, Nanaimo, BC (YCD)
    ‪14 min drive‬

Room options

1 King Bed, Non-Smoking, Harbor View, Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Queen Room

  • Sleeps 2

Queen Room with Sofa Bed

  • Sleeps 4

King Suite

  • Sleeps 4

Harbour View Room With Two Queen Beds

  • Sleeps 4

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Harbour View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator, Harbour View

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | View from room

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator, Harbour View

Standard Room, 2 Double Beds, Refrigerator, Harbour View | View from room

Standard Room, 2 Double Beds, Refrigerator, Harbour View

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed)

Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed) | View from room

Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4

Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

  • Sleeps 4

Guest Room With 2 Double Beds, Non-Smoking, Harbour View, Refrigerator And Wi-Fi

  • Sleeps 4

2 Double Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4

Two Double Bed Suite

  • Sleeps 6

Premium Queen Suite with Harbor View

  • Sleeps 4

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About this property

Best Western Dorchester Hotel

Hotel in Nanaimo with 3 restaurants and bar/lounge
Along with 3 restaurants, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and a business centre.
Best Western Dorchester Hotel offers 71 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Dorchester Hotel. During your stay, you're just a quick walk from Bastion. Features include free WiFi in public areas and free self-parking, plus 3 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and 5 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Departure Bay Ferry Terminal and 15 minutes from Duke Point Ferry Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 5 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Dorchester Hotel. Limited free parking is available on a first-come, first-served basis.

This Nanaimo hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Top Notch Burgers – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
The View Oceanside Grill – Overlooking the ocean, this restaurant only serves dinner. Reservations are required. Open daily.
Embers Wine & Charcuterie – On-site fine-dining restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 30 metres
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Embers Wine & Charcuterie
  • The View Oceanside Grill
  • Top Notch Burgers

Things to do

  • Designer stores
  • Gym
  • Shopping
  • Wine tours

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 31 December 2025 to 22 January 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Best Western Dorchester Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 440 out of 1004 reviews
Rating 8 - Good. 331 out of 1004 reviews
Rating 6 - Okay. 138 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Decent and clean rooms. As it is in an older downtown hotel, the rooms are a little bit smaller than most, but still adequate
Stayed 3 nights in Oct 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

8/10 Good

yinan

Business traveller
Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

8/10 Good

Amin, North Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean Room, Staff Really Good
Stayed 1 night in Oct 2025

8/10 Good

Stuart

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great but didn’t find a lot of food options nearby
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds
Stayed 2 nights in Oct 2025

6/10 Okay

chris, Abbotsford

Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Oct 2025

4/10 Poor

Lexi

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Cheryl

Stayed 1 night in Oct 2025

8/10 Good

Sandra, New Hazelton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Such a Lovely location, lots of stairs in the back entrance. Older room and the bed and pillow was comfortable so had a good rest.
Stayed 1 night in Oct 2025

10/10 Excellent

Gord

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very friendly and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

Un Kuan

Stayed 1 night in Jul 2025

8/10 Good

Linda Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great hotel. Perfect location. Super pleasant and helpful staff. Clean. Only issues were slight old building smell in hallway, and bed covering that would get twisted up. Loved 15% for guests at Top Notch Burgers restaurant in hotel. Food was delicious. Would recommend.
Stayed 4 nights in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in Woman wereawesome and very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Lily

Liked: Amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Great location,free parking, easy access, efficient and helpful staff front and back.
Stayed 1 night in Oct 2025

6/10 Okay

Roman

Travelled with partner
Liked: Staff & service
Clean room but noisy Restaurant “ The View “ was excellent, great staff and Very good food!!!
Stayed 1 night in Oct 2025

8/10 Good

Robyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking lot is also pay parking for community so may not get a parking spot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super friendly and free parking was a bonus!
Stayed 1 night in Oct 2025

6/10 Okay

Peggy

Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Sep 2025