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The Grand Hotel Nanaimo

3.0 star property

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Photo gallery for The Grand Hotel Nanaimo

Exterior
A restaurant with multiple tables, chairs, and a bar area.
A rocky landscape with a dense green shrub in the foreground.
A hotel lobby with a central reflective water feature, seating areas, and framed artwork on the walls.
A patio with outdoor seating, brick walls, large windows, and potted plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4
  • Place, Long Lake
    ‪4 min walk‬
  • Place, Woodgrove Shopping Centre
    ‪6 min drive‬
  • Place, Vancouver Island University
    ‪10 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a window with curtains.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(103 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a TV, a desk with a lamp, a chair, a fireplace, and a mirror.

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(12 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Club Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(13 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a sofa, a chair, and a small table.

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed (Maple)

A living room with a sofa, armchair, coffee table, and TV stand. There is a kitchen in the background with cabinets and a microwave.

Suite, 1 King Bed with Sofa bed (Maple)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

The Grand Hotel Nanaimo

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk and wedding services. Housekeeping is available on request.
The Grand Hotel Nanaimo offers 50 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The Grand Hotel Nanaimo's great location gets high marks from our customers. During your stay, you're just a quick walk from Long Lake. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, 5 meeting rooms and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Long Lake and a 4-minute drive from Woodgrove Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 5 meeting rooms available. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Grand Hotel Nanaimo. Free self parking is available.

This 3-star Nanaimo hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 9:00 AM.
Grand Cru Restaurant – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Whik(e)y Bar – On-site bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

The Grand Hotel Nanaimo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1004 reviews
Rating 8 - Good. 329 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an overnight stay
Stayed 1 night in Apr 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service
Enjoyed our stay - friendly staff, clean room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place easy to get to
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visit was delightful
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Justina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant was really good.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service
Room was clean staff was excellent
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lawrence

really good bar restaurant nice ambiance nice people room was kind of barren
Stayed 1 night in Apr 2026
Verified

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Beds were comfy. Hotel is older but clean, very cozy.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Norm

Liked: Cleanliness, staff & service, amenities
nice staff safe location... would recommend vs staying in city center
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Guilherme

Liked: Cleanliness, property conditions & facilities
Very nice hotel, clean room, comfortable bed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always so very accommodating.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Enjoy our stays when we are in town for a ball tournament close to local stores and restaurants. I wish the restaurant in the hotel stayed open till atleast 10pm and wish there was a hot tub or pool at this location.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. Staff was friendly. Hotel was in a great location and the area was reasonably quiet.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tejveer Singh

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exceptionally clean and spacious. I especially enjoyed my balcony.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was just excellent. The bed was supper comfortable. The room and bathroom were very clean. Each day our room was tidied and clean linens were supplied.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely suite, friendly staff and awesome whiskey bar. Will stay again for sure unless prices increase dramatically. Best hotel in Nanaimo. Also good area. Downtown Nanaimo is unsafe now. This area is quiet and safe. Longwood Brew Pub and Browns social house nearby among many other amenities and grocery store etc. Only negatives, Jacuzzi dead and no breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Our go to hotel in Nanaimo. I especially love the decor in the lobby
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the bed was too soft, my husband's side was too hard. The pillows are smaller but firm. Everything is great, you have to get your ice from the front desk. Room was clean, quite happy with the hotel .
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
First of all the building is beautiful, it feels like you are walking into a grand palace. Our room was beautifully clean and comfortable. The staff were very professional and courteous.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, great staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cassandra

Liked: Cleanliness, staff & service
Comfortable, clean room and affordable. Only downside is that each time we’ve stayed here the restaurant is never available to guests.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, quick check in, very quiet
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Mel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Everything was great except my toilet was covered in feces
Stayed 4 nights in Apr 2026