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The Port-O-Call Inn & Suites

2.0 star property

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Photo gallery for The Port-O-Call Inn & Suites

Balcony
Classic Suite, 1 Queen Bed, Ocean View | Living area | TV
Exterior
Combined shower/bathtub, towels
Bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
505 Terminal Avenue North, Nanaimo, BC, V9S-4K1
  • Place, Nanaimo Regional General Hospital
    ‪3 min drive‬
  • Place, Departure Bay Ferry Terminal
    ‪3 min drive‬
  • Place, Duke Point Ferry Terminal
    ‪19 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪18 min drive‬

Room options

View all photos for Queen Room

Queen Room | Bed sheets

Queen Room

7.4 out of 10
Good
(33 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Room

Two Queen Room | Bed sheets

Two Queen Room

  • 23 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Garden View

Bed sheets

Family Suite, Multiple Beds, Garden View

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Classic Suite

Bed sheets

Classic Suite

  • 27 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Port-O-Call Inn & Suites

Motel with a restaurant, near Departure Bay Ferry Terminal
This motel features a restaurant, a garden and free Wi-Fi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
The Port-O-Call Inn & Suites offers 42 accommodations. Televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at The Port-O-Call Inn & Suites. During your stay, you'll be within walking distance of Departure Bay Ferry Terminal. Features include free WiFi in public areas and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the family restaurant
  • Amenities include a terrace and a vending machine
  • 12 minutes on foot from Maffeo Sutton Park and a 3-minute drive from Departure Bay Ferry Terminal
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. A terrace, a vending machine, and a garden are also featured at The Port-O-Call Inn & Suites.

Smoking is allowed in designated areas at this Nanaimo motel.

Momji 310 – On-site family restaurant.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Momji 310

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Sunday - Wednesday (9:00 AM - 9:00 PM) and Thursday - Saturday (9:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property's front desk is open during the following times:
  • Sunday - Wednesday: 9:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Port-O-Call Inn Nanaimo
Port-O-Call Inn
Port-O-Call Nanaimo
The O Call & Suites Nanaimo
The Port-O-Call Inn & Suites Motel
The Port-O-Call Inn & Suites Nanaimo
The Port-O-Call Inn & Suites Motel Nanaimo

Reviews

The Port-O-Call Inn & Suites Reviews

7.2

Good

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 201 out of 800 reviews
Rating 8 - Good. 270 out of 800 reviews
Rating 6 - Okay. 166 out of 800 reviews
Rating 4 - Poor. 88 out of 800 reviews
Rating 2 - Terrible. 75 out of 800 reviews

Reviews

10/10 Excellent

DAN

Stayed 1 night in Jul 2025

10/10 Excellent

Harpaul

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
…
Stayed 2 nights in Jun 2025

8/10 Good

Teigyn

Stayed 1 night in Jun 2025

6/10 Okay

Dave Tetz Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking is quite limited at this hotel. The parking lot is smaller and not well equipped for larger pickup trucks
Stayed 1 night in Jul 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
These accommodations are a disappointment. People are cooking outside their rooms and doors are left open. TV remote or service is terrible . It’s too bad …
Stayed 1 night in Jul 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Older and basic hotel. Has some wear but it is clean and comfortable. We just needed a place to sleep after a late flight. Owner is great - efficient and accommodating.
Stayed 1 night in Jun 2025

8/10 Good

Angelica

Stayed 1 night in Jun 2025

4/10 Poor

Martin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is place isn't so cheap anymore and is quite rundown. Damaged walls, unfinished repairs, broken fixtures, microwave from the 80's, no coffee maker. Garbage on hotel ground, moldy/dirty patio furniture. Friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew, Nanaimo

Liked: Amenities
Good
Stayed 1 night in Jun 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, the garden in the middle is quite zen.
Stayed 1 night in Jun 2025

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Callan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room provided had several holes in the bathroom door covered with tape. The room was in disrepair and unclean. I felt unsafe and I did not stay in the room.
Stayed 1 night in Jun 2025

4/10 Poor

Mindy

Travelled with partner
Disliked: Amenities, property conditions & facilities
If you get what you pay for, this inexpensive motel is overpriced.
Stayed 1 night in Jun 2025

10/10 Excellent

b

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded my room , and it was a great stay
Stayed 2 nights in Jun 2025

4/10 Poor

Antonio

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Outside of property is filthy
Stayed 2 nights in Jun 2025

6/10 Okay

Susan

The water was shut off
Stayed 1 night in Jun 2025

4/10 Poor

Sean

Stayed 1 night in Jun 2025

4/10 Poor

Scott

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos looked nice, but they were misleading. Had to shoulder-check the door to open it every time, and I’m a fairly big/strong guy; my wife could not open the door. The bed was the only halfway-decent part of the stay, and it was halfway-decent. The floorboards were all coming up, I scraped my foot several times. Every piece of furniture/surface was dented or broken, even the bathtub had a few big gouges in it. There were wood screws sticking out of the walls, affixed to nothing but the wall. The restaurant on site doesn’t open until after checkout time, the next closest restaurant is McDonald’s, an 11-minute walk. They mention housekeeping online, we did not experience this, our room was untouched. Will not return, do not recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Frances

Liked: Staff & service
Stayed 2 nights in Jun 2025

2/10 Terrible

Dave

Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t stay. Room was incomplete from upgrades
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and helpful.
Stayed 1 night in Jun 2025

6/10 Okay

Louis

Stayed 1 night in Jun 2025

6/10 Okay

Louis, Kamloops

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good location for early morning ferry, but
Stayed 1 night in Jun 2025

6/10 Okay

Jasmine

Stayed 2 nights in Jun 2025

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a little trouble with the check in getting the correct room, and the key to work with the room, but the staff was incredibly responsive and helpful in fixing the issue! They were great! That is not a complaint at all…quite the opposite, they were great!!
Stayed 1 night in Jun 2025