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The Port-O-Call Inn & Suites

2.0 star property

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Photo gallery for The Port-O-Call Inn & Suites

Balcony
Combined shower/bathtub, towels
Exterior
Classic Suite, 1 Queen Bed, Ocean View | Living area | TV
Bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
505 Terminal Avenue North, Nanaimo, BC, V9S-4K1
  • Place, Old City Quarter
    ‪20 min walk‬
  • Place, Nanaimo Regional General Hospital
    ‪3 min drive‬
  • Place, Departure Bay Ferry Terminal
    ‪3 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪16 min drive‬

Room options

View all photos for Queen Room

Queen Room | Bed sheets

Queen Room

7.4 out of 10
Good
(33 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Room

Two Queen Room | Bed sheets

Two Queen Room

  • 23 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Garden View

Bed sheets

Family Suite, Multiple Beds, Garden View

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Classic Suite

Bed sheets

Classic Suite

  • 27 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Port-O-Call Inn & Suites

Motel with a restaurant, near Departure Bay Ferry Terminal
This motel features a restaurant, a garden and free Wi-Fi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
The Port-O-Call Inn & Suites offers 42 accommodations. Televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at The Port-O-Call Inn & Suites. During your stay, you'll be within walking distance of Departure Bay Ferry Terminal. Features include free WiFi in public areas and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the family restaurant
  • Amenities include a terrace and a vending machine
  • 12 minutes on foot from Maffeo Sutton Park and a 3-minute drive from Departure Bay Ferry Terminal
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. A terrace, a vending machine, and a garden are also featured at The Port-O-Call Inn & Suites.

Smoking is allowed in designated areas at this Nanaimo motel.

Momji 310 – On-site family restaurant.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Momji 310

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Sunday - Wednesday (9:00 AM - 9:00 PM) and Thursday - Saturday (9:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property's front desk is open during the following times:
  • Sunday - Wednesday: 9:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Port-O-Call Inn Nanaimo
Port-O-Call Inn
Port-O-Call Nanaimo
The O Call & Suites Nanaimo
The Port-O-Call Inn & Suites Motel
The Port-O-Call Inn & Suites Nanaimo
The Port-O-Call Inn & Suites Motel Nanaimo

The Port-O-Call Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 211 out of 822 reviews
Rating 8 - Good. 275 out of 822 reviews
Rating 6 - Okay. 169 out of 822 reviews
Rating 4 - Poor. 89 out of 822 reviews
Rating 2 - Terrible. 78 out of 822 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Annie, yellowknife

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rates much more reasonable than others.
Stayed 4 nights in Aug 2025

4/10 Poor

Sandra

Stayed 1 night in Aug 2025

2/10 Terrible

steven

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Area unkept. Very noisy. No air conditioning. The fan fell apart and had to be reassembled. Needed to keep the windows open to cool down but +++ traffic noise. TV cables broken. Bugs in the room. Cannot comment on the shower. Decided not to use.
Stayed 1 night in Aug 2025

8/10 Good

Authur

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I had a late check in and they were in constant communication with me
Stayed 3 nights in Aug 2025

4/10 Poor

Shelby

Stayed 2 nights in Aug 2025

2/10 Terrible

Taylor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outside is super cute and the staff was really nice, but the inside of the property is very run down and there was black mold all over the ceiling. Especially in the bathroom. Bathroom mat was covered in mold. Only stayed for 1 night to catch an early ferry
Stayed 1 night in Aug 2025

2/10 Terrible

Lisa

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel is beyond basic. The grounds are dirty and unkept. The hotel is very run down.
Stayed 1 night in Aug 2025

2/10 Terrible

Pruthvi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place. Avoid staying at this place.

This place stinks, very rude front desk (Omar). We left the property with in an hour due to its inhabitable condition. We booked 2 rooms for 3 nights but ended up not even staying for the day. They still charged 1 night for 2 rooms. I understand they might have strict cancellation policy but the place have to be habitable. I have small kids with asthma and this place is dangerous.
Stayed 3 nights in Aug 2025

6/10 Okay

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

It had beds and we did sleep

We were greeted by a welcoming daddy long legs on the wall. The room was reasonably clean unless you looked under the beds. The burn marks on the table gave it a rustic feel. The stick in the open sliding window gave a faint sence of security. The premium HVAC system included a fan on the desk and an AC unit on the floor with a hose out the window. We had the VIP suite on the second floor closest to the road for maximum noise. The courtyard has a large non-functioning fountain.
Stayed 1 night in Aug 2025

2/10 Terrible

Rita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very run down. Mattress and pillows lumpy. Worst of all bottom sheet on bare, old mattress. No mattress pad. The sheet was too small and we had to get up multiple times to try to fit it back on. Curtains too long on floor but let light in insides. Lots of road noise. Bare bulbs in bathroom light. Outside cement dirty.
Stayed 1 night in Jul 2025

4/10 Poor

can

You need to keep your beds more clean
Stayed 1 night in Aug 2025

2/10 Terrible

Hayden

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Tim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 1 night in Aug 2025

4/10 Poor

Gaye

Disliked: Staff & service, amenities, property conditions & facilities
Nothing was unique about this property. TV didn't work, lamp shade torn, room door didn't lock or open properly. grounds poorly kept up and looked aweful. out of the way Wouldn't recommend - better to pay a little more for the Ramada down the street.
Stayed 3 nights in Jul 2025

6/10 Okay

Shirleen

Stayed 2 nights in Jul 2025

4/10 Poor

Hollie

Stayed 1 night in Jul 2025

6/10 Okay

Quinten

Stayed 2 nights in Jul 2025

4/10 Poor

Susan

Travelled with family
Disliked: Amenities, property conditions & facilities
Checking in was ok the property was in disarray
Stayed 1 night in Jul 2025

8/10 Good

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Chrystina

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place, it was amazing, honestly! There was some damages to the walls when i got there and some patch work that needed painting. But i was so looking forward to a warm bath. And then i find the drains been broken. Other than that it was bad. Maybe a rug under the bed.
Stayed 1 night in Jul 2025

10/10 Excellent

DAN

Stayed 1 night in Jul 2025

10/10 Excellent

Harpaul

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
…
Stayed 2 nights in Jun 2025

8/10 Good

Teigyn

Stayed 1 night in Jun 2025