Upon arrival, the door lock was dead. We had to wait over 30 minutes to get a code to the lockbox, because no one had the code. The primary bathroom sliding door would not close at all & they refused to fix it. My wife & I had to ask each other to leave the bedroom suite for privacy to use the bathroom. The owner taped a tiny fortune cookie paper-sized sign saying, âsorry itâs broken.â We were never told before we got there.The downstairs bathroom door had no lock.The ad says itâs pet friendly. There are many holes in the fencing so our dogs would get out. They said they would fix this then refused. The âfenceâ is also chicken wire, so a large dog would easily push through. The interior door handle to the front door falls off repeatedly. There was no dresser in the primary bedroom. When we said there wasnât one the management argued there was one in one of the bedroom closets. When we told them there was no dresser in anyoneâs closet, they refused to believe us. The fridge had a broken ice maker and water dispenser. A thick layer of ice made it hard to close the freezer drawer. Dog urine smell in every room of the house. Their gardener inexplicably came 3 times in 7 days. Once he entered the garage. Twice he had to water in the rain. He was supposed to come at 3; he came at 9 am. It took them 3 days to replace the broken garbage can. When we used the microwave & the toaster or the kettle, it tripped the breakers. And they refused to give us ANY money credit for all this.