4/10 – Schlecht
Nancy M.
9. März 2026
Verbesserungswürdig: Sauberkeit
As a condo owner in Alabama, we were very disappointed. The pool was about all we enjoyed during our stay. With only one TV in the villa the condition of the living room couch was very uncomfortable and should be put in the trash. We had to call the agent 2x to get them to come and clean the spider webs out of the lanai and to clean the sliding doors leading to the lanai. When the cleaning crew of 2 women came in they didn't have the right tools to do the job and only did half of the webs and made the windows dirtier then when they got there. The kitchen is only set up for 2 people unless they wash the dishes every day which is not why I went on vacation. They don't have a Keurig coffee maker which I would recommend they purchase one for future rentals. To say the building noise at the pool was very disruptive is an understatement. We were informed that the Tiki Hut was under construction but to only have the pool and workout area available was not what was sold to us in the vrbo listing. Another suggestion if I might add, is this place needs to be painted and decorated. The light grey walls and only 2 pictures on the walls didn't give us the warm feeling that we were in Naples, FL. In short, unfortunately it was a place to sleep at night but that's about it. The Naples Reserve area is well maintained and beautiful.
Nancy M.
Aufenthalt von 58 Nächten im Januar 2026