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Best Western Naples Inn & Suites

2.5 star property

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Photo gallery for Best Western Naples Inn & Suites

2 outdoor pools, a heated pool, pool umbrellas, pool loungers
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Naples, FL
  • Place, Coastland Center
    ‪9 min walk‬
  • Place, Naples Zoo at Caribbean Gardens
    ‪15 min walk‬
  • Place, Lowdermilk Beach Park
    ‪6 min drive‬
  • Airport, Fort Myers, FL (RSW-Southwest Florida Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(64 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, nightstands, a TV, and a mini-fridge.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(65 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, nightstands, a TV, and a mini-fridge.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Double Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 2 Double Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Double Beds, Accessible, Kitchen

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 2 Double Beds, Accessible, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

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About this property

Best Western Naples Inn & Suites

2 outdoor pools, a restaurant and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free beach shuttle. Other amenities include a 24-hour business centre, a business centre and concierge services. Change of towels is available on request
Best Western Naples Inn & Suites offers 110 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Naples hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 2 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Naples Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Coastland Center. You'll find features such as free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Italian cuisine while dining at Bellini
  • Take a swim in the 2 outdoor pools or soak in the 2 hot tubs
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the pool and the clean guestrooms
  • 12 minutes by foot from Coastland Center and a 2-minute drive from Naples Zoo at Caribbean Gardens
  • Free beach shuttle service
As a guest of Best Western Naples Inn & Suites, you'll find 2 outdoor swimming pools and 2 hot tubs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business centre on site. A terrace, multilingual staff, and a garden are also featured at Best Western Naples Inn & Suites. Self parking is free.

This Naples hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Bellini – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bellini

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Bicycle rentals
  • Heated pool
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • DVD player
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Naples Inn & Suites.

Property is also known as

Best Western Inn Naples

Best Western Naples

Best Western Naples Inn

Naples Best Western

Best Western Naples Hotel Naples

Best Western Naples Inn And Suites

Best Western Naples Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 503 out of 1053 reviews
Rating 8 - Good. 255 out of 1053 reviews
Rating 6 - Okay. 136 out of 1053 reviews
Rating 4 - Poor. 74 out of 1053 reviews
Rating 2 - Terrible. 85 out of 1053 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities
Piece and quiet
Stayed 2 nights in Feb 2026

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Room extremely clean. Staff very friendly and helpful
Stayed 3 nights in Feb 2026

2/10 Terrible

karem

Travelled with pets
Disliked: Cleanliness, property conditions & facilities
My experience on February 11 was extremely concerning and highlights a serious deficiency in the hotel’s internal protocols. Upon arrival, the staff was courteous and even assisted me with my luggage, which I appreciated. However, at 5:17 PM, two men accessed my room after it had been erroneously assigned to them, constituting a direct violation of my safety, privacy, and integrity as a guest.Beyond the operational error—which was already serious—the conduct of the receptionist who handled my report was unacceptable and fell below basic service standards. In an irritated tone, she said: “just give me your name and surname, I just started my shift and I don’t know anything”, without offering an apology or activating any containment protocols. Her behavior demonstrated negligence in crisis management, customer service, and adherence to basic security procedures. An establishment providing lodging services has the inalienable duty to ensure safe conditions and respectful treatment of guests. In this case, not only was there a severe operational failure, but the subsequent handling of the incident also demonstrated professional negligence. Safety and respect for guests are fundamental obligations of the hotel’s service. Failure to uphold these responsibilities constitutes a serious breach that cannot be overlooked.
Stayed 1 night in Feb 2026

6/10 Okay

Genevieve

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The staff were great, the breakfast was a great amenity along with having access to two pools and hot tubs . My only problem is in the room while my husband and I were staying there I personally killed a half dozen cockroaches and when my husband reported this to staff upon checkout the reception person literally said to him “ oh sorry about that. What room number was that?” Which to be honest I feel like was extremely unprofessional.
Stayed 4 nights in Feb 2026

10/10 Excellent

Cristela

Stayed 3 nights in Feb 2026

6/10 Okay

James, Cheboygan

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I enjoyed the quietness of the room as well as the location in Naples. The cleanliness of the room was subpar. I actually killed 4-5 bugs in the bathroom on the first night and then 1-2 each night after that. They behaved like cockroaches, but were much smaller. There were also several long hairs in the bathroom that did not belong to me (yuck!). With the above in mind, I will still likely stay at this location again because of the quietness of the room.
Stayed 12 nights in Jan 2026

8/10 Good

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean,staff was fine. Room could have used another chair or dresser.
Stayed 3 nights in Feb 2026

4/10 Poor

Charles J

Disliked: Cleanliness
Outdated and dirty. There were cigarette butts on the balcony and dirty forks in the cupboards. We ended up checking out the same day. The pool isn’t heated, no tiki bar, and one of the hot tubs wasn’t working. Staff was nice.
Stayed 3 nights in Jan 2026

2/10 Terrible

RIGOBERTO DE LA

Stayed 1 night in Feb 2026

10/10 Excellent

Cristela

Stayed 3 nights in Feb 2026

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service
Room was dated but clean. Housekeeping was very Good.
Stayed 4 nights in Feb 2026

8/10 Good

Michelle R.

Travelled with partner
Liked: Cleanliness, amenities
Clean room, friendly staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would stay here again
Stayed 3 nights in Jan 2026

2/10 Terrible

Debra

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
No microwave in the room until I complained to corporate. No hot water 2 nd to last day.
Stayed 7 nights in Jan 2026

8/10 Good

Petro

Stayed 6 nights in Dec 2025

10/10 Excellent

Emily

Stayed 3 nights in Jan 2026

8/10 Good

Anthony

Room was fine. Could have used a small table and two small chairs instead of the one big chair.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ivan

Stayed 4 nights in Oct 2025

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is outdated. They didn't have the room we reserved so they put us in an apartment. The carpet had stains and a roach ran across the counter at one point. That's when we checked out.
Stayed 3 nights in Jan 2026

2/10 Terrible

Terry

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was nice!! But pool was not heated like it said on your website. Both hot tubs were broken down. Ice machine was broke!! Room didn't have a microwave like it said it did. And when we asked staff about the heated pool they were like we don't know why it says that. We would of stayed at another place had we knew that!! Room was clean. One pool said no music and no noise. It is like they don't want people to have fun. Would definitely recommend staying somewhere else.
Stayed 6 nights in Jan 2026

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Room was excellent and all was in working order. Breakfast was fine and had fresh fruit every day. I had to ask for room service, but they came whenever I asked.
Stayed 2 nights in Jan 2026

4/10 Poor

Doreen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a suite with expectations of warmth and comfort. The room was horrible, holes in the carpet by the bed. Torn carpet, cracked bathroom tile. We had one bath towel and had to go hunt down hand towels to dry our hands. The toilet didn't flush ynless you held the handle fir a while. On the 3rd day we were there we returned to our room smelling like weed. Upin opening the patio door we saw a man tweaking out smoking in the room next door, in a smoke free hotel? I asked to be moved and they did move us. Alsi the hottubs did not work the whole time we were there. That was one of the reasons we were looking forward to the hotel.
Stayed 5 nights in Jan 2026

6/10 Okay

Kelly

Stayed 1 night in Jan 2026

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, good service
Stayed 1 night in Jan 2026

10/10 Excellent

Peter, Lima

Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice place in the center of Naples. The pools are great. The hot tub was nice and the breakfast was very good. We will definitely recommend this to our friends and future travelers.
Stayed 1 night in Jan 2026