2/10 – Ungenügend
Zurelys M.
27. Aug. 2025
Gut: Sauberkeit
The listing advertised space for 6 people with a queen bed in the bedroom, another queen bed, and a sofa bed in the living room, but in reality the “living room” was just a small space with the kitchen, sofa bed, and a table, and the second queen bed did not exist—the host later admitted it was only an air mattress, which was not even in the property when we arrived. Since it was late and we had children who were tired and eager to go to the beach, we agreed to stay that night, but we made an arrangement with the host to cancel the second night. The host left the air mattress while we were at the beach, but did not set it up, and we had to move all the furniture ourselves; once inflated, it blocked access to the kitchen and even the refrigerator. The host also delayed canceling the second night as agreed, gave vague replies to multiple messages, and when I insisted, his only response was a rude “So.” In the end, he canceled the second night but increased the price of the remaining night, charging the same total as for two nights. The listing was misleading, the space impractical, and the host’s behavior unprofessional.
Zurelys M.
Aufenthalt von 1 Nacht im August 2025