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Chiaja Hotel de Charme

3.0 star property

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Photo gallery for Chiaja Hotel de Charme

Front of property
Free daily buffet breakfast
Lobby sitting area
Minibar, in-room safe, desk, laptop workspace
In-room dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Via Chiaia 216 1 Piano, Naples, NA, 80121
  • Place, Via Chiaia
    ‪1 min walk‬
  • Place, Piazza del Plebiscito
    ‪5 min walk‬
  • Place, Via Toledo
    ‪5 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪16 min drive‬

Room options

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

8.2 out of 10
Very good
(16 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

  • Sleeps 2
  • Free Wi-Fi

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The price is CHF 143
includes taxes & fees
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About this property

Chiaja Hotel de Charme

Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Chiaja Hotel de Charme offers 25 accommodations with minibars and a safe. Digital televisions are provided. Bathrooms include bidets and hairdryers.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Chiaja Hotel de Charme. During your stay, you're just a quick walk from Via Toledo. Features include free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Via Chiaia and 5 minutes on foot from Via Toledo
  • Local-area shuttle service available for a fee
  • Dogs welcome free of charge
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chiaja Hotel de Charme.

This 3-star Naples hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront

Accessibility

  • Lift

More

  • 2 floors
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 1-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1HT3XHT8Y

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chiaja
Chiaja de Charme
Chiaja de Charme Naples
Chiaja Hotel
Chiaja Hotel de Charme
Chiaja Hotel de Charme Naples
Hotel Chiaja
Chiaja Hotel Naples
Chiaja Hotel Charme Naples
Chiaja Hotel Charme
Chiaja Charme Naples
Chiaja Charme
Chiaja Hotel de Charme Hotel
Chiaja Hotel de Charme Naples
Chiaja Hotel de Charme Hotel Naples

Chiaja Hotel de Charme Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 245 out of 550 reviews
Rating 8 - Good. 207 out of 550 reviews
Rating 6 - Okay. 65 out of 550 reviews
Rating 4 - Poor. 25 out of 550 reviews
Rating 2 - Terrible. 8 out of 550 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staffs were quite good!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Suk-Joong

Liked: Cleanliness, amenities, property conditions & facilities
A great location
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Disliked: Amenities
Fine hotel. Good location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

david

Liked: Amenities, property conditions & facilities
Location perfect
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk personnel very helpful
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Staff very friendly and professionally Continental breakfast very good, specially coffe :)
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

K M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

This is our second time staying here and we are already looking forward to next year. The location is great you can do so many things in the surrounding area but what makes it perfect is the staff. Nothing is too much trouble and they are so friendly. The breakfast is lovely and plentiful and really sets you up for a day exploring Naples. Do not hesitate to stay here.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Myrna

Liked: Cleanliness, amenities, property conditions & facilities
The staff, first and foremost, are excellent. The location is also great. The hotel, though, in an old building is great as you reach the 3rd floor.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely family-run hotel in a quiet residential street in Ischia Porto Very well located, 10 minutes from the beach and 15 minutes walk from the harbour We had a large room, very simply furnished, and the bathroom, which had a shower, was somewhat old-fashioned but worked well We had a very simple, typical Italian breakfast, of cereal, fruits, bread, cheese, meat and various Italian sweet items There is a very nice swimming pool and a constantly replenished thermal pool So, a lovely hotel, we would certainly return to
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

David van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and helpfull. The hotel is beautiful and located in a very nice part of the city. We’ve stayed here multiple times and I surely recommend staying here!!
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in an excellent location within walking distance to everything. Overall clean and all the amenities. The rooms are a little small but to be expected in European hotels. The check-in and front desk person (sorry, I did not get her name) was excellent, courteous and always helped with a smile. I would definitely recommend staying here.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

David van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well-decorated hotel in the city centre of Napels, close to the major sites, waterfront and public transport. Staff was very helpful, and the breakfast is great! All in all highly recommended, would definitely stay here again
Stayed 1 night in Jul 2022
Verified

8/10 Good

Peta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. The staff were great' welcoming and very helpful. An oasis of calm in this joyful, busy and lively city.
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The building is quite old and the stairs a bit precarious. The rooms and bathrooms are in need of a refresh. The staff are very helpful. Breakfast is wonderful. Location is excellent.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very good location. Hard to find because it is on a pedestrian street garage is located a short walk away.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Carol S

Liked: Cleanliness, staff & service, property conditions & facilities
This property scores high on all accounts. The rooms were very comfortable and the staff was always helpful.
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff very helpful
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
It is a charming place with great hostess. It is 3 minutes from the most attractive square in Nápoles.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to port/subway station in walking distance and many restaurants nearby. The hotel has a lift.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Evgeniia

Liked: Staff & service

Very modest but good location

Fantastic position just round the central Plebiscito square. Small cozy room, good breakfas, nice staff and 4 min walking from San Carlo theatre if you go for lopera performance
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Elena

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

worth visiting

Our stay was pretty amazing. Different culture and a lot to visit. At the front desk, receptionist were very nice. Over all our stay was pretty awesome.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a lively area with shops and restaurants. The staff here is wonderful - very helpful and kind. The delicious breakfast consists of fruit, yogurt, pastries, coffee, and cappuccino. We enjoyed our stay very much.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Krista

Liked: Amenities
I selected this property from a Rick Steves’ travel book. It was delightful. I will visit again.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Minimal amenities but nice location in Chiaia district
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old style hotel but clean and good technology

Old style hotel, modern wifi (wifi6). AC worked very well. 24 hour reception which was very helpful, to ask for extra pillows, toiletpaper or towels. Also have us good directions for the subway.
Stayed 3 nights in Jul 2025