The apartment was clean and very well located on the 5th floor in a nice area of Naples. It was summer, and outside was hot, so we requested an apartment with AC.
We were 3 people, including 2 seniors that were supposed to sleep in the master bedroom. Unfortunately the AC unit didn't work in that bedroom, so the temperature in it was between 29 C and 30 C (84 F and 86 F).
There were two other AC units in the apartment, but they barely managed to keep the temperature below 26 C.
Management didn't immediately resolve the issue, didn't re-accommodate or were willing to make a partial refund.
In summary, we could only use one bedroom and one bathroom out of the 2 bedrooms - 2 bathrooms apartment. We managed by improvising a room in the kitchen (there is a sleeping sofa there).