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Grand Hotel Serapide

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Photo gallery for Grand Hotel Serapide

Exclusive Double Room, Terrace, Sea View | View from room
1 bedroom, minibar, in-room safe, desk
Point of interest
Superior Double Room, Sea View | 1 bedroom, minibar, in-room safe, desk
Classic Suite | 1 bedroom, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Via San Gennaro Agnano, 34, Pozzuoli, NA, 80078
  • Place, Pozzuoli Port
    ‪7 min drive‬
  • Place, Stadio Diego Armando Maradona
    ‪7 min drive‬
  • Place, Molo Beverello Port
    ‪13 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View | 1 bedroom, minibar, in-room safe, desk

Standard Double Room, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Courtyard View

Standard Double Room, Courtyard View | 1 bedroom, minibar, in-room safe, desk

Standard Double Room, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, minibar, in-room safe, desk

Comfort Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Comfort Double Room, Courtyard View

Comfort Double Room, Courtyard View | 1 bedroom, minibar, in-room safe, desk

Comfort Double Room, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | 1 bedroom, minibar, in-room safe, desk

Superior Double Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Sofa Beds

View all photos for Exclusive Studio Suite, Jetted Tub, Sea View

Exclusive Studio Suite, Jetted Tub, Sea View | 1 bedroom, minibar, in-room safe, desk

Exclusive Studio Suite, Jetted Tub, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Double Room, Terrace, Sea View

Exclusive Double Room, Terrace, Sea View | 1 bedroom, minibar, in-room safe, desk

Exclusive Double Room, Terrace, Sea View

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Sea View

Comfort Double Room, Sea View | 1 bedroom, minibar, in-room safe, desk

Comfort Double Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Classic Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite

Classic Suite | 1 bedroom, minibar, in-room safe, desk

Classic Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Studio

Executive Studio | 1 bedroom, minibar, in-room safe, desk

Executive Studio

  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, minibar, in-room safe, desk

Premium Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

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About this property

Grand Hotel Serapide

Property with free breakfast, near Flavian Amphitheater
A restaurant, a bar/lounge and a rooftop terrace are available at this property. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a conference centre, a coffee shop/cafe and dry cleaning are on-site. All 28 rooms provide in-room free WiFi, minibars and flat-screen TVs. Guests will also find espresso makers, hairdryers and safes.
Grand Hotel Serapide offers 28 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bidets and hairdryers.

This Pozzuoli property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Serapide. During your stay, you'll be within walking distance of Flavian Amphitheater. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property has 28 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.
  • Air-conditioned accommodations with flat-screen TVs, minibars and espresso makers
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include a front desk safe, 3 meeting rooms and a conference centre
  • 5 minutes by car from Flavian Amphitheater and 8 minutes from Pozzuoli Port
  • Free airport shuttle service
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 3 meeting rooms available. Grand Hotel Serapide also features a rooftop terrace, a garden, and laundry facilities. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this Pozzuoli property.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Grand Hotel Serapide has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 10:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Grand Hotel Serapide offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hotel Serapide Inn
Grand Hotel Serapide Pozzuoli
Grand Hotel Serapide Inn Pozzuoli

Grand Hotel Serapide Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 164 reviews
Rating 8 - Good. 44 out of 164 reviews
Rating 6 - Okay. 10 out of 164 reviews
Rating 4 - Poor. 10 out of 164 reviews
Rating 2 - Terrible. 9 out of 164 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Steve, Barrowford

Travelled with partner
Liked: Cleanliness, property conditions & facilities
There is, I believe, a geo-thermal vent near the property. At certain times during our visit we could smell this, a smell of sewage.
Stayed 1 night in Jul 2025

10/10 Excellent

Kendra

Stayed 1 night in Jul 2025

4/10 Poor

MARK, WOODSTOCK

Liked: Cleanliness, staff & service
Disliked: Amenities
This property really doesn’t have an airport shuttle. You have to book it way in advance. It has limited hours. Taxis to the property charge double due to the distance and tioll booth. My room had a foul odor. The bed was not comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheryl

Stayed 1 night in Apr 2025

2/10 Terrible

Lynzi

I booked this stay for 1 night before we left back to the states. When I went to book this no where on the site did it list their shuttle hours.. come to find out they couldn't accommodate and would charge extra for an early airport shuttle when it's adver
Stayed 1 night in May 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ciao

We stayed one night before our flight home. We would have stayed longer. It was a nice way to end our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Judy, Grand Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Bryanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the room with the private balcony and hot tub. The view was amazing, room and amenities were great and the staff friendly and helpful. Would come back!
Stayed 1 night in Mar 2025

2/10 Terrible

CLAUDIO, Vera

Disliked: Staff & service
I will make a claim about services they promote and not offer.
Stayed 1 night in Feb 2025

10/10 Excellent

Jodi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Jan 2025

6/10 Okay

Simran

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Spectacular views but could have done better in terms of customer service. Very limited dining options with uncertain hours.
Stayed 3 nights in Jan 2025

8/10 Good

Mary Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly service. Very accommodating too foreigners visiting.
Stayed 1 night in Nov 2024

6/10 Okay

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself & staff are great ocean view Is fantastic. They do have a shuttle to the airport. However, In the description it said it was in Naples, it is not it is in Procida. Advertisement said near the international airport, it is not. It is 50 to 60 euros to take cab to the port area for a hop on hop bus. No wait at the breakfast buffet. So if you want a hotel near the international airport this is not it.
Stayed 1 night in Oct 2024

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities
Great place...great staff. Restaurant was great. Not walkable really but parking is easy and the views are incredible.
Stayed 1 night in Oct 2024

6/10 Okay

Deborah

Travelled with group
The view was interesting
Stayed 1 night in Oct 2024

10/10 Excellent

WENDY, PLOVER

Stayed 1 night in Oct 2024

6/10 Okay

Lora

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff and service are excellent. The view is beautiful. However, The hotel is not near anything. The room has mold around the shower/tile, missing light switches, extremely dirty hot tub. Had to get up early oh for our flight and could hear the Neighbor’s tv.
Stayed 1 night in Oct 2024

10/10 Excellent

Cherrilyn

The staff was very helpful and the place was very nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place - thanks to all the wonderful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently great!

Second time here as we enjoyed it so much the first time! Views from our room were SPECTACULAR of the bay. Highly recommend!
Stayed 4 nights in Oct 2024

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Sep 2024

10/10 Excellent

emanuel, deer park

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest hotels I have stayed at— updated, beautiful, kind staff, safe, nice views, good food. Only downside? Few activities nearby and the train is a distance away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in a quiet area of Napoli Staff is really welcoming Hotel room had a beautiful sea view Bed was very comfy Breakfast is really good too Room Is huge I really loved the place
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Property/No promised Airport shuttle

Our stay was Great but the description of the property on Hotels.com promised an Airport Shuttle which ended up costing us over 75 Euros for an Uber/Taxi. I emailed the property 48 hours before our stay requesting shuttle information, with no reply. We phoned the property upon arrival at the airport and were told that someone would pick us up. When nobody arrived, we phoned the property again and they apologized and said that unfortunately they did not have a shuttle available. The sole purpose of choosing this property was because of the promise of a hotel shuttle. Upon our arrival at the property, once again they were apologetic and even compted us a drink at their lounge. The hotel is beautiful, the view breathtaking and the cuisine and prices at their evening dinner menu was outstanding. The complimentary continental breakfast on the veranda was exceptional.
Stayed 1 night in Jul 2024