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HOTEL SERENA

3.0 star property

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Photo gallery for HOTEL SERENA

Room
Exterior
Reception
Room
TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Via Vicinale Galeoncello 46, Naples, NA, 80147
  • Place, Court of Naples
    ‪3 min drive‬
  • Place, Auchan Mall
    ‪3 min drive‬
  • Place, Spaccanapoli
    ‪6 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪5 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Economy Double Room Single Use

Room

Economy Double Room Single Use

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Room

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

HOTEL SERENA

Hotel in Naples with free breakfast and 24-hour front desk
Along with concierge services, this hotel has a 24-hour front desk and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a garden, a TV in a common area and multilingual staff assistance are on-site.
HOTEL SERENA offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature a hairdryer. Housekeeping is provided on a daily basis.
During your stay at HOTEL SERENA, you'll be close to Port of Naples. You'll find features such as free breakfast and free WiFi in public areas, plus concierge services.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free Motorhome/coach/lorry parking
  • Amenities include a car charging station, multilingual staff and TV in a common area
  • 10 minutes by car from Molo Beverello Port and 11 minutes from Port of Naples
Free breakfast is available daily. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at HOTEL SERENA.

Smoking is allowed in designated areas at this 3-star Naples hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV

More

  • Access via exterior corridors
  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

HOTEL SERENA Hotel
HOTEL SERENA Naples
HOTEL SERENA Hotel Naples

HOTEL SERENA Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

10/10

Staff & service

4.0/10

Amenities

Reviews

8/10 Good

Marcellus

Travelled with family
Liked: Staff & service
Disliked: Amenities
The owner is wonderful. Drove us to the airport to drop off the car, took us to a restaurant and picked us up later. The room was nice and had a spacious bathroom. The only reason I took off a start is because the room smelled terribly like cigarette smoke (Italians like to smoke). The staff offered air freshening spray, but it didn't help much. There were no other rooms available to switch to.
Stayed 1 night in Sep 2025