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Hotel Fiorentina

2.0 star property

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Photo gallery for Hotel Fiorentina

Superior Double or Twin Room, 1 Bedroom, Non Smoking, Terrace | Down duvets, desk, laptop workspace, free WiFi
Exterior
Reception
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Corso Secondigliano, 551, Naples, NA, 80144
  • Naples National Archaeological Museum
    ‪6 min drive‬
  • Sansevero Chapel Museum
    ‪7 min drive‬
  • Castel dell'Ovo
    ‪10 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Economy Double Room (letto matrimoniale)

Economy Double Room (letto matrimoniale) | Down duvets, desk, laptop workspace, free WiFi

Economy Double Room (letto matrimoniale)

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Down duvets, desk, laptop workspace, free WiFi

Family Room

  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds OR 2 Single Beds and 2 Single Bunk Beds

View all photos for Superior Double or Twin Room, 1 Bedroom, Non Smoking, Terrace

Superior Double or Twin Room, 1 Bedroom, Non Smoking, Terrace | Down duvets, desk, laptop workspace, free WiFi

Superior Double or Twin Room, 1 Bedroom, Non Smoking, Terrace

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room, Ensuite

Superior Room, Ensuite | Down duvets, desk, laptop workspace, free WiFi

Superior Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Single Room

Economy Single Room | Down duvets, desk, laptop workspace, free WiFi

Economy Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Fiorentina

Central hotel connected to a shopping centre in Naples with free parking
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, free use of bicycles, dry cleaning and laundry facilities are on-site.
Hotel Fiorentina offers 18 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature down duvets. 28-inch flat-screen televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Fiorentina. During your stay, you'll be connected to a shopping centre and close to Naples National Archaeological Museum. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles
  • 6 minutes by car from Naples National Archaeological Museum and 8 minutes from Sansevero Chapel Museum
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. WiFi is free in public spaces.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hotel Fiorentina. Limited free parking is available on a first-come, first-served basis.

This Naples hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Hotel Fiorentina – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Hotel Fiorentina

Things to do

  • Designer stores
  • Free bicycle rentals
  • Shopping centre

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 1915
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 8:00 PM and 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 20 for check-in between 8:00 PM and 9:30 PM
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1NCVC8R3N

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Fiorentina Naples
Fiorentina Naples
Hotel Fiorentina Hotel
Hotel Fiorentina Naples
Hotel Fiorentina Hotel Naples

Hotel Fiorentina Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 44 out of 124 reviews
Rating 8 - Good. 38 out of 124 reviews
Rating 6 - Okay. 18 out of 124 reviews
Rating 4 - Poor. 13 out of 124 reviews
Rating 2 - Terrible. 11 out of 124 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Julio

Liked: Staff & service
Stayed 3 nights in May 2025

2/10 Terrible

Molly

Stayed 1 night in May 2025

4/10 Poor

Thomas

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Muriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean except that its far from the city centre and only R5 bus runs through it. Anything you need like more toilet papers or shampoo you can ask. They dont have ice machine but they gave us ice packets they made themselves.
Stayed 3 nights in May 2025

4/10 Poor

Abigail

Travelled with partner
Disliked: Amenities
Good hotel for a quick stay. Not top notch but had what was needed and you can’t complain about that. It was decently clean and the receptionist was nice. Two things that were iffy about the room was the fact that the shower flooded out of the bathroom and into the main room, thankfully it was all tiled floors. As well, the locks seem to all be the same, so somebody else (another guest) around check in time made a mistake and unlocked our room at a horrible time. Be careful about that. Naples on the other hand is not a great place to stay, at least not on a budget. If you’re expecting a nice stay, put in the money and find a location down by the waterfront. The area this hotel is in is disgusting, garbage everywhere, and the transportation is so unreliable. We unfortunately left in the early morning of a big football game and our taxi didn’t arrive (the receptionist was kind enough to book us one, but did warn that it may not arrive), so instead we had to walk an hour on foot to the airport after already walking an hour on foot to the hotel from the train station because the bus never showed up. If you’re down for the risks, this is a good place for a quick stay, but if you want to enjoy yourself maybe put in a bit more money for somewhere nicer. Also check the football schedule lol
Stayed 2 nights in May 2025

4/10 Poor

jarvis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is NOT what it seems on the site. It’s bait and switch at its finest. They sell you what’s in the photos but give you something different. They have basic and superior rooms. The site makes it seem like the only difference is the size of the room; but that is not true. My room looked like it was from the 80’s. Broken and stained furniture, missing tiles in the bathroom, tissue stuffed into cracks in the walls of the shower, hair everywhere, no elevator in the building, you name it. The site says breakfast is included (in the room). They have photos on the site with tables of breakfast but beware: they stopped this during COVID in 2020. The check in sheet says “NO food is allowed in the rooms” & they give you two muffins per stay. The neighborhood did not seem “dangerous” to me, but I’m from Oakland… however when I asked a tourist what bus to take to get to my hotel, her reply was “why do you stay there? No tourist go to that area cause it’s not safe. I never even go there and I’m from Naples…” There were police moving through the streets the three days I was there but I thought it was normal. I mentioned my concerns to the front desk clerk & her only reply was “you should have booked a [better] superior room.” I would have done this if I saw the photos of the basic room online but there arent any. Also the view you get is of a nice brick wall and older ladies hanging laundry on the patio. I ended up canceling the remaining days & I’m fighting for a refund
Stayed 6 nights in May 2025

8/10 Good

Patti

Liked: Staff & service, property conditions & facilities
It was quiet, clean and as shown in photos. I would stay again.
Stayed 1 night in Apr 2025

2/10 Terrible

kim

Stayed 1 night in Apr 2025

6/10 Okay

Sheikh Danial

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was affordable and only 15 mins from the airport, which was perfect for using as an overnight stay. Angelo was very welcoming, helpful and easy to communicate with. However, it did not match the photos and was very run down. The blinds did not close and shower drain not sufficient for a shower longer than 1 minute before it started to flood the bathroom. Walls were all water stained and furniture stained/cracked. Needs a major revamp.
Stayed 1 night in Apr 2025

4/10 Poor

Sudeesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a place you want to stay even for a night. I booked thinking it was closer to airport, but it costs like £20 plus for taxi. Not clean, area was noisy, rooms were like made of paper where we can hear others even breathing forget about the loud snoring & talking kept us awake.
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Staff & service, amenities
The manager on duty was very efficient, kind, and helpful. We are grateful for her gracious assistance during our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

kim

Stayed 1 night in Apr 2025

6/10 Okay

David, Calgary

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Maybe if you get a 'superior' room in the better side of the hotel, you would be reasonably satisfied. But avoid the 'economy' rooms. The pictures on Expedia certainly make the hotel look much better than it is. The is one pizza restaurant a couple of door down the street, which is excellent, but that's it. The area around the hotel does not appear to be that safe, but the pizza place is full of families, so I guess it can't be that bad.
Stayed 1 night in Mar 2025

2/10 Terrible

Gustavo

Disliked: Cleanliness, property conditions & facilities, room comfort

Outdated hotel!

Old hotel in Naples! Everything was outdated! Would never stay there again!
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great service very close to AirPort.
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Mar 2025

10/10 Excellent

Penny, Pearland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the condition of the property was great. We were here because of an early flight out of NAP and the property is close. Found the property to be clean and more upscale than many small hotels in Naples. They arranged for our early car to the airport and it went smooth as silk despite people still out celebrating NYE at 3:30 AM! Great pizza place 2 doors down. We felt lucky to find this place.
Stayed 1 night in Dec 2024

10/10 Excellent

valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is classed as a budget hotel, but overall I’d give this 5 stars - the staff are by far the best I’ve met, Gaetano on reception was exceptional, helpful, approachable and knowledgeable. We were even given a what’s app number if we got into difficulty/lost etc ! Housekeeping was also very good. The hotel lobby & staircase remains authentic which is really pleasing. The hotel is situated outside city centre, but on a good regular bus route (R5). Area around hotel is diverse and local with some good restaurants & take out options.
Stayed 3 nights in Dec 2024

6/10 Okay

Alix

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel itself is a little suspect.... room was freezing, water bowl from the toilet would not stop running and making a noise. Floor tiles broken, a tv half connected to the wall and would hit you in the head if you are taller than 5'6". That being said.... the staff for checking in was amazing, very helpful, supportive and genuinely nice. Not sure I would stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

vimal

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sui Tung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice. It would be nicer if they can have later check in because international flights always arrive late
Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Short stay overnight to catch 6 am flight from Naples airport. Very comfortable and clean. Special thanks to Martina who was very helpful answering our questions and arranging a taxi to the airport.
Stayed 1 night in Nov 2024

8/10 Good

Amos

Liked: Staff & service
Disliked: Property conditions & facilities
Good value for the price.
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, easy stay, perfect location for airport. Staff was helpful with our early morning flight. Bed could have used a few more pillows.
Stayed 1 night in Oct 2024

2/10 Terrible

Nicolas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024