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Hotel Zara

2.0 star property

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Photo gallery for Hotel Zara

Standard Twin Room, Shared Bathroom | Hypo-allergenic bedding, in-room safe, desk, free WiFi
Reception
Hallway
Point of interest
Hallway

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Via Firenze 81, Naples, NA, 80142
  • Place, Piazza Giuseppe Garibaldi
    ‪5 min walk‬
  • Place, Spaccanapoli
    ‪8 min walk‬
  • Place, Naples Underground
    ‪17 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Quadruple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Shared Bathroom

Standard Twin Room, Shared Bathroom | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Twin Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Studio

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Classic Studio

  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Classic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Zara

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk and a library.
Hotel Zara offers 14 accommodations with a safe and a hairdryer. This Naples hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
During your stay at Hotel Zara, you're just a quick walk from Spaccanapoli. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include a front desk safe, multilingual staff and a lift
  • 8 minutes by foot from Spaccanapoli and a 2-minute drive from Naples National Archaeological Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, multilingual staff, and coffee/tea in common area are also featured at Hotel Zara.

This Naples hotel is smoke free.

Hotel Zara has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Stereo
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Tile flooring in room

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1ZJ2YBQZG

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Zara
Hotel Zara Naples
Zara Naples
Zara Hotel Naples
Hotel Zara Hotel
Hotel Zara Naples
Hotel Zara Hotel Naples

Hotel Zara Reviews

Reviews

6.8
Rating 10 - Excellent. 59 out of 352 reviews
Rating 8 - Good. 115 out of 352 reviews
Rating 6 - Okay. 110 out of 352 reviews
Rating 4 - Poor. 43 out of 352 reviews
Rating 2 - Terrible. 25 out of 352 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in order clean and well kept.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is old, but the hotel level is renovated and very clean. We stayed there 2 separate times and would do so again.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

nachman

Liked: Cleanliness, amenities, property conditions & facilities
Got upgraded from a single room to a double room with private bathroom, so my review is on a double room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great front desk service. Room and hotel are clean. It is centrally located in Naples with transportation and shops nearby in a more or less immigrant neighborhood
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Rat

Good location, close to transportation accross the city.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Baohua

Disliked: Property conditions & facilities, room comfort
Staff is helpful and nice. Shower is bad and room is cold.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
very clean, everything very safe, very satisfied
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Eliza

Liked: Cleanliness
Nice, cleanly hotel with friendly staff. Poor area around the hotel however close to transport links and nicer areas.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Ronke

Disliked: Staff & service, amenities
Good Wi-Fi, clean room but very small, and bathroom and toilet shared with other guests in the hotel, not appropriate, no TV in the room, could get better accommodation for same price. 1st night was disturbed and couldn’t get back to sleep- very noisy and the guy at the reception had an altercation with someone and was shouting, disturbing guests’ sleep which was appalling. Staff were very unfriendly, no smile at all. They should learn to be welcoming to guests!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Sandro

Liked: Cleanliness
Location sufficient for short stay..
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel to stay in close to the station if you are planning to explore Naples
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Rat

Liked: Staff & service
The location is ok, right near the main train station. Area had a lot of street sales people harrassing you when you leave the building.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to train station and taxis rank Lots of cafes in nearby square
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are very kind
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place near the train and metro station. Basic but comfortable bed, good a/c and shower water pressure. Common area elevator.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, worked for family of 5!

Great stay, affordable, and comfortable with great staff. Shower drained very slow, that was the only inconvenience.
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Natalia

Liked: Staff & service
Good
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Felicitas

Liked: Staff & service
It is a quiet comfortable little hotel. The beds are not the best, the bathroom could be cleaner, but overall for 1 or 2 nights it is a perfect place to sleep. The main central station with a metro also is just about 6 minutes away.
Stayed 1 night in Sep 2023
Verified

8/10 Good

SEBASTIAN

Liked: Cleanliness, staff & service, amenities
Very good location, 5 blocks away from the train station and 3 from the subway station, surroundings are very dirty, a lot of homeless and vendors in the street, however, I Never felt insecure in the area, I guess, is Napoli. Highly recommended for budget hotels.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is in a good spot read bad reviews but had no problems. Staff were friendly and helpful. Room was clean and cleaned in our 3 night stay. Just be aware at night (late) as in any big cities.
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Charisse

Disliked: Property conditions & facilities
The old man at desk was very gracious so no complaints there. Location is super seedy and location felt unsafe at night for solo female traveler.
Stayed 1 night in May 2025
Verified

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities, room comfort
This is a very old, no-frills hotel near the central train station in Naples. If you just want to save money with a bare bones room, this place is sufficient, and the desk staff are very nice. There just isn’t much in the way of perks - no breakfast offered, and beds that are hard as a rock (which is somewhat normal for Italy though). It did the job for a one night stay, but I probably wouldn’t book for an extended trip.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness
The hotel is hard to find, the sing is there but it hard to tell the door of the hotel. Also hard to communicate with the reception desk person.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t stay. Awful hotel, awful service, dangerous zone. Went to the NH hotel at 1 am
Stayed 2 nights in Jan 2025