Checked in to a condo that had not been cleaned from the previous guests. Beds unmade, towels thrown all over bathrooms, dirty cups on coffee table, food in fridge, dirty dishes. Tried calling host through phone number given through VRBO and only got hold music and no one ever picked up. Sent messages that took forever to get a third party response telling me they were on the way to clean, then an hour later they said no cleaners could come until the next day and they only wanted to refund me the cleaning fee and expected us to stay in the filth. I was on the phone with VRBO for 2 hours, while spotty messaging back and forth with the third party. VRBO cannot refund your money FYI. I would never reserve this place or this host again.