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Smart Hotel Napoli

4.0 star property

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Photo gallery for Smart Hotel Napoli

Property entrance
Exterior
Exterior
Exterior
1 bedroom, premium bedding, down duvets, pillow-top beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133
  • Place, Molo Beverello Port
    ‪5 min walk‬
  • Place, Port of Naples
    ‪8 min walk‬
  • Place, Via Toledo
    ‪10 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Camera Standard (Tripla)

Camera Standard (Tripla) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Camera Standard (Tripla)

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double Room, 1 Double or 2 Single Beds, No Windows

View from room

Standard Double Room, 1 Double or 2 Single Beds, No Windows

9.2 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Mezzanine

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Double Room, Mezzanine

9.2 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Junior Suite, 1 Double Bed, Jetted Tub

Junior Suite, 1 Double Bed, Jetted Tub | 1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 Double Bed, Jetted Tub

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, No Windows

View from room

Standard Double Room, 1 Double Bed, No Windows

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Patio, Ground Floor

Double Room, Patio, Ground Floor | 1 bedroom, premium bedding, down duvets, pillow-top beds

Double Room, Patio, Ground Floor

8.8 out of 10
Excellent
(19 reviews)
  • 21 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Room, 1 Double Bed, Jetted Tub

Room, 1 Double Bed, Jetted Tub | Private spa tub

Room, 1 Double Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior
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includes taxes & fees
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About this property

Smart Hotel Napoli

Art Deco inn connected to the convention centre in Naples with free breakfast
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free inn. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Smart Hotel Napoli offers 63 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Our customers tell us that they can't get enough of the helpful staff at Smart Hotel Napoli. During your stay, you'll be connected to the convention centre and just a quick walk from Molo Beverello Port. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine at Molo10, a bistro with ocean views
  • Services include a concierge, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Molo Beverello Port and Port of Naples
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre, a meeting room, and coworking spaces. Event space at this inn measures 861 square feet (80 square metres) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at Smart Hotel Napoli.

This 4-star Naples inn is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Molo10 – Overlooking the ocean, this bistro specialises in Italian cuisine and serves breakfast, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Molo10

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1CDFEU64O

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Reviews

Smart Hotel Napoli Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 338 out of 538 reviews
Rating 8 - Good. 139 out of 538 reviews
Rating 6 - Okay. 40 out of 538 reviews
Rating 4 - Poor. 12 out of 538 reviews
Rating 2 - Terrible. 9 out of 538 reviews

Reviews

10/10 Excellent

Emma

Stayed 1 night in Aug 2025

8/10 Good

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main problem with this property for me and the main reason I gave it 4 stars instead of 5 is they don’t allow your taxi/transport to bring you to the hotel door. You have to get out of your taxi/transport outside the gates to the port and walk yourself and your luggage about 300-400 meters/yards to the front desk. There is also no bellboy service available. Apart from that it is a very decent hotel.
Stayed 2 nights in Aug 2025

6/10 Okay

Aviv

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Alejandro, Splendora

Travelled with partner
Liked: Cleanliness
Difficult access by car
Stayed 5 nights in Aug 2025

6/10 Okay

RYAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 1 night in Jul 2025

8/10 Good

Namrata

Stayed 1 night in Jul 2025

10/10 Excellent

Yolaxys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family
Stayed 2 nights in Jul 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. Beds were comfortable. Location was convenient. We like that breakfast was included.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff, clean rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, friendly staff and clean.

I stayed in the hotel for 4 nights. The staff were friendly and welcoming, check in and check out was quick and easy. My room was clean and well sized. It was extremely warm so the aircon in the room was brilliant. Breakfast was nice with plenty of fresh food with extras you could pay for like omelettes but i didnt bother with this. I also had dinner at the restaurant a couple of times and both times the food was lovely and the staff really nice. I got directions and recommendations from reception a couple of times too. Always helpful and friendly day or night. I also hired a beach towel one day and this was easy to and waiting for me at recption on the morning i needed. The hotel is situated right on the marina near a bus stop that the airport bus uses, an underground stop and a hop on hop off bus point. In an evening a barrier comes down closing the area off but there is always someone there to let you in. Made me feel extra safe. Now for the only bad bit. Where my room was, i had a dock view next to the lift and breakfast room. The cruise ships arrive early and outside my window, i could even hear the arrival annoucements on the ship. It also meant people going for breakfast or to and from the lift walked right past my door and i could be quite loud. This woke me up more than once at night and in the morning. This is likely to do with where my room was. So not a reflection on the whole hotel as a whole. I would stay there again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Noor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and nice breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Roya

Stayed 1 night in Jul 2025

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in Jul 2025

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Hidehiko, Hellerup

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay post cruise would recommend to anyone
Stayed 1 night in Jul 2025

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is amazing. The staff make the stay worthwhile. The included breakfast was very enjoyable. Naples itself is dirty and can be dangerous...hang onto your belongings.
Stayed 6 nights in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice to start your holiday with pre cruise stay, very friendly and professional staff, would definitely recommend this hotel
Stayed 2 nights in Jun 2025

8/10 Good

Wahéhshon

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was near reception. The woman working in the evening spoke very loudly. We had difficulty falling asleep. Need an extra blanket in the room.
Stayed 1 night in Jun 2025