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UNA Hotels Napoli

4.0 star property
VIP Access

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Photo gallery for UNA Hotels Napoli

Front of property
1 bedroom, premium bedding, down duvets, in-room safe
Daily buffet breakfast for a fee
Front of property
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Piazza Garibaldi, 9/10, Naples, NA, 80142
  • Place, Port of Naples
    ‪17 min walk‬
  • Place, Molo Beverello Port
    ‪2 min drive‬
  • Place, Via Toledo
    ‪3 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪5 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room (2 Adults + 1 Child)

1 bedroom, premium bedding, down duvets, in-room safe

Superior Double Room (2 Adults + 1 Child)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room, 1 Large Single Bed (French Bed)

1 bedroom, premium bedding, down duvets, in-room safe

Classic Single Room, 1 Large Single Bed (French Bed)

  • 10 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Suite (Double)

1 bedroom, premium bedding, down duvets, in-room safe

Suite (Double)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, down duvets, in-room safe

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

1 bedroom, premium bedding, down duvets, in-room safe

Executive Double Room

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, premium bedding, down duvets, in-room safe

Classic Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (With Rollaway Bed)

1 bedroom, premium bedding, down duvets, in-room safe

Superior Twin Room (With Rollaway Bed)

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

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About this property

UNA Hotels Napoli

Pet-friendly hotel connected to the convention centre in Naples with a rooftop terrace
This smoke-free hotel features a restaurant, a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site. Housekeeping is available on request.
UNA Hotels Napoli offers 89 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a shower, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at UNA Hotels Napoli gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Spaccanapoli. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Vesuvio Roof Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests love the breakfast and restaurant
  • 6 minutes by foot from Spaccanapoli and a 3-minute drive from Via Toledo
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 3 meeting rooms. A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly UNA Hotels Napoli.

This 4-star Naples hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Vesuvio Roof Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 10 to 30 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Vesuvio Roof Restaurant

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 to 30 for adults and EUR 0 to 30 for children
  • Nearby parking fee: EUR 30 per day (492 ft away)
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1SRWAOHTW

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Napoli Una
Hotel Una Napoli
Napoli Hotel Una
Napoli Una Hotel
Una Hotel Napoli
Una Hotel Napoli Naples
Una Napoli
Una Napoli Hotel
Una Napoli Naples
Una Hotel Naples
UNAHOTELS Napoli Hotel Naples
UNAHOTELS Napoli Hotel
UNAHOTELS Napoli Naples

UNA Hotels Napoli Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1001 reviews
Rating 8 - Good. 278 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pavin

Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia, Green Valley

Stayed 1 night in Jun 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel is nice and centrally located to the train station.
Stayed 1 night in Jun 2025

4/10 Poor

wendy

Travelled with partner
The hotel is close to the train station however the area is chaos. We decided to stay here for one night before heading to sorrento. We honestly could’ve skipped this and gone straight there. The rooftop was a nice view of the city given that we did not walk outside to explore. I wouldn’t recommend.
Stayed 1 night in Jun 2025

8/10 Good

Sura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice. It was a long walk from the train station. The staff were always helpful. The bed and linens were really comfortable. The shower and bathroom were good. They gave us complementary coffee, water and slippers. We left our luggage with the front desk since we got there before check-in. When we later went up to our rooms, our bags were in the room. That was cool. The only issue we had was that we had no control over the Air-conditioning. We called them many times and they came up to the room and said it was ok. However, we could not control the temperature. They offered to put is in another room, however it kind of late and we didn’t like packing up and moving at night. This was not a deal-breaker. The hotel is on a very busy square and the window shutters kept all the noise out.
Stayed 1 night in Jun 2025

10/10 Excellent

VERDIE

Liked: Cleanliness, amenities, property conditions & facilities
We had a beautiful suite at the hotel. All staff and guest services were exceptional. The downside is the location of the hotel. It is across the street from the main train terminal which unfortunately had a fair amount of homeless/beggars. There was a good police presence however the location took away from our experience of the hotel. The other challenge we had was the taxi services. If you didn’t have the hotel reach out for a taxi (preferred), we found ourselves getting ripped off by the taxis. It just diminishes the experience overall.
Stayed 5 nights in Jun 2025

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooftop restaurant was great. Nice view of the city and Mt. Vesuvius.
Stayed 2 nights in Jun 2025

6/10 Okay

Melanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Didn’t think customer service for English people was good. Left waiting or ignored at Reception and at breakfast. Breakfast Manager was very rude towards us but served the Italians very quickly.
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy, Green Valley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and accommodating. Its a central location so it can be a bit noisy which is beyond the hotels control. The rooftop bar is great.
Stayed 1 night in Jun 2025

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities, room comfort
Our stay was a different experience for us. We found the bed very hard but our room was a good size. The restaurant was nice but it would have been nice to be able to sit outside for a drink but couldn’t because the tables were booked for dinner. On one occasion we left after waiting 15 min for service. Front desk was helpful and friendly.
Stayed 4 nights in Jun 2025

8/10 Good

Pat

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very helpful, the breakfast was great and especially the breakfast dinning room manger was very nice. The location is very convenient to get on the hop on off city sightseeing bus. The only complaint I have is the shower in my room was hard to shut off.
Stayed 2 nights in Jun 2025

8/10 Good

liviu

Liked: Cleanliness, amenities, property conditions & facilities
My room had a unique shape and was well equipped with everything needed. The only thing missing was replacement (daily) of the water bottle
Stayed 5 nights in Jun 2025

8/10 Good

Wencke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Una

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location excellent. Hotel excellent! Breakfast amazing!!! Loved our stay.
Stayed 4 nights in Jun 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is ok, the restaurant on the roof is amazing but, the front desk staff proficient but less then friendly for sure. Area around hotel is awful would not stay again based on this alone.
Stayed 1 night in Jun 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just blocks for the major train station - this is a gritty neighborhood- especially after dark. But if you are doing day trips out of this hub, and ok with city life - it’s a convenient spot. Inside wonderful - small perfect for one person travel. Great kitchen !! Lovely 6th floor terrace bar/ restaurant with a bit of a view.
Stayed 4 nights in May 2025

6/10 Okay

Marietta

Travelled with group
Disliked: Staff & service, amenities
Some members of the staff are unfriendly and needs more training on public relations
Stayed 1 night in Jun 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

kent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel great, location
Stayed 4 nights in May 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

lina

Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno
Stayed 3 nights in May 2025

4/10 Poor

Lilian

Travelled with group
Disliked: Property conditions & facilities, room comfort
Rooms were extremely small, claustrophobic and very noisy. There is a reason they provided earplugs in the rooms! Amenities were lacking; bedside outlet was not functional. For the price, I expected MUCH more. Rooftop bar was excellent as was the food and service.
Stayed 1 night in May 2025