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Hôtel l'Alsace

2.0 star property

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Photo gallery for Hôtel l'Alsace

A modern bedroom with a large bed, two bedside tables, wall-mounted lamps, and a decorative wall piece above the bed.
A room with a window, a wall-mounted air conditioner, and two decorative wall hangings.
A view through a glass door with a metal railing, a tree, and a chair outside.
A modern kitchen with a central island, pendant lighting, and a cityscape artwork on the wall.
A marina with multiple sailboats docked.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
2 avenue carnot, Narbonne, Aude, 11100
  • Place, Narbonne Cathedral
    ‪8 min walk‬
  • Place, Réserve Africaine de Sigean
    ‪8 min walk‬
  • Place, Les Halles de Narbonne
    ‪12 min walk‬
  • Airport, Béziers (BZR-Cap d'Agde)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with white and gray pillows, a white blanket, and rolled towels. There is a bedside table with a phone and a lamp.

Standard Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

A hotel room with two beds, a dark headboard, wall sconces, a round mirror, and a small table with a lamp.

Comfort Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business Single Room

A neatly made bed with white and blue pillows, a bedside table with a lamp, a small trash bin, and a wall-mounted shelf with a towel and hangers.

Business Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, two nightstands, two wall-mounted lamps, and three circular wall decorations.

Superior Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, bedside tables, a desk, a chair, a lamp, and a window with curtains.

Standard Double Room

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

A double bed with patterned bedding, two bedside tables with lamps, a wall-mounted artwork, and a decorative mirror.

Comfort Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business Single Room

A neatly made bed with white and blue pillows, a yellow patterned throw, a bedside table with a lamp, a small trash bin, and a wall-mounted shelf with a towel and wooden hangers.

Business Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

A hotel room with two beds, each with white linens and patterned bedspreads. There are wall-mounted lamps and a thermostat on the wall.

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a large bed, two nightstands, two lamps, and a painting of vases with flowers on the wall.

Superior Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Front of property
Hôtel de Paris
Cité
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
4.1 out of 5, Very good, 65 reviews
The price is CHF 59
includes taxes & fees
23 Aug - 24 Aug
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About this property

Hôtel l'Alsace

A microwave in a common area, a fridge in a common area and a TV in a common area are available at this smoke-free hotel. Other amenities include a front desk safe.
Hôtel l'Alsace offers 19 accommodations with a safe and free newspapers. Beds feature memory foam mattresses. A pillow menu is available. 90-cm flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. This Narbonne hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

During your stay at Hôtel l'Alsace, you're just a quick walk from Musée Lapidaire Narbonne. Breakfast (surcharge) is available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, TV in a common area and a shared microwave
  • Just a 4-minute walk from Musée Lapidaire Narbonne and 4 minutes on foot from Basilica of St. Paul Serge
Hôtel l'Alsace offers its guests a front desk safe, a television in common area, and a microwave in a common area. The front desk is open around the clock.

This Narbonne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 for adults and EUR 5 for children

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical sockets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 90-cm flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11:30 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 9 for adults and from EUR 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 7:30 AM - 11:30 PM.
Guests arriving after 8:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel l'Alsace Hotel
Hôtel l'Alsace Narbonne
Hôtel l'Alsace Hotel Narbonne

Hôtel l'Alsace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 61 reviews
Rating 8 - Good. 22 out of 61 reviews
Rating 6 - Okay. 8 out of 61 reviews
Rating 4 - Poor. 0 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
really convenient for Narbonne station and staff had good local restaurant recommendations
Stayed 2 nights in May 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This simple accommodation was perfect for our one night stay on our rail journey. It’s right across the street from the rail station and close to plenty of places to eat. Our host was courteous and kind, speaks great English and gave us a recommendation for a perfect walking tour is the area. We felt safe. I would stay here again.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great budget hotel

Great place to stay for a night or 2, very convenient for the station. Kept clean and the family that runs it is helpful, friendly and really made us feel welcome.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful stagf. Very clean. Perfect location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christelle

Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to train station
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for a one night stop over. Right opposite the station in Narbonne, and an easy walk into the town. Early check in was available when we arrived, which was much appreciated.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very good experience. The room was very clean. The hotel staff was incredibly kind and attentive. We had help bringing our bags up the steps, which was unexpected but so helpful. We are so grateful to have had such a great stay, and we would highly recommend to others.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July 2025

Excellent hotel right opposite the train station and close to town centre. ( walking distance 10 mins) Hotel is quiet considering it is so close to the station and the owner is very helpful. Thank you for a great stay.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Across from the train station with a market around the corner
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel only steps from the train station. We here overnight on a way to Barcelona. Manager is super friendly and nice. It helped carry our luggage up to our room...no elevator. Has a few places to eat within walking distance from the hotel.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was comfortable. The room was clean, the reception person was very kind and helpful, and the heating worked on a day it started getting colder. My only advice would be to put a caution stripe on the step in the entrance with some yellow tape as my motehr tripped there and was told it was even a known issue. Just a small safety adjustment that can go a long way for all future guests safety. Would stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
This was a property across from the railway station with a lovely room with all amenities. The only thing I recommend before going is to pack a small bag for the night as there is no lift, but perfect for me
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Rosanna

Liked: Cleanliness, amenities, property conditions & facilities
What a great little hotel across from the Narbonne Gare! We were warmly welcomed by the front desk person and though we never assume a safe place to park our bicycles, they were super accommodating. And, the lovely gentleman helped me schlep our panniers up the stairs. Above and beyond! The room was very, very clean and more spacious than we would have expected from the photos. And, quiet too despite being on a busy street and across from the station. Highly recommend! Note, there is no elevator and the stairs are steep.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jakob

Liked: Cleanliness, staff & service, room comfort
.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a short stay

The superior room is very spacious, and everything is quite new and modern. Do not forget that there is no elevator. We would advise you to contact the hotel, if you know your exact time of arrival, so they can deposit the keycard in one of the vaults at the entry, since the reception e. g. is not open from 1 to 3 pm (Lunch time). The staff is very friendly and we will stay in this hotel again when we return to Narbonne.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Hans-Henrik

Liked: Cleanliness, amenities, property conditions & facilities
A very nice well-equipped - almost boutique- hotel but we had to wait 15 minutes to get in for check-in, and the breakfast was not ready in the morning. Both times we had to phone the duty person who was not available at the hotel.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Ruzica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut gelegen für Durchreise. Das Bett sehr bequem. Sehr ruhig trotz Strasse, Fenster schliessen gut.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service
Mantenimiento de habitación insuficiente y ducha incómoda
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities
Practico, limpio, cómodo . Buena opción justo al lado de la estación del tren, con personal agradable y servicial.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Nathalie

Liked: Cleanliness, property conditions & facilities
Chambre et literie en bonne état. Personnel sympa et prêt à rendre service. Emplacement en face de la gare et proche du centre ville.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David I

Liked: Cleanliness, amenities, property conditions & facilities
Hotel justo en frente de la terminal de trenes, limpio y tranquilo.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Killian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment top bien situé et calme propre
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities
Impecable
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Bo

Liked: Cleanliness, staff & service
Rummet var trevligt och personalen väldigt hjälpsam, men det var låst när vi kom och svårt att få nån att komma och öppna.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marie-claude

Liked: Cleanliness, staff & service, room comfort

Plus que satisfaisant

Accueil très agréable, le professionnalisme du personnel est à retenir. Tout est propre et lit très confortable. Nous reviendrons
Stayed 1 night in Jul 2025