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Aparthotel

Zenitude Hôtel - Résidences Narbonne Centre

4.0 star property

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Photo gallery for Zenitude Hôtel - Résidences Narbonne Centre

View from room
Daily continental breakfast (EUR 16.90 per person)
Studio Double Superior | Desk, blackout curtains, soundproofing, iron/ironing board
Interior entrance
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space
  • Breakfast available

Explore the area

View in a map
18 Boulevard General De Gaulle, Narbonne, Aude, 11000
  • Place, Narbonne Cathedral
    ‪6 min walk‬
  • Place, Canal de la Robine
    ‪6 min walk‬
  • Place, Les Halles de Narbonne
    ‪6 min walk‬
  • Airport, Béziers (BZR-Cap d'Agde)
    ‪36 min drive‬

Room options

View all photos for Double Occupancy

Double Occupancy | Desk, blackout curtains, soundproofing, iron/ironing board

Double Occupancy

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Occupancy

Double Occupancy | Desk, blackout curtains, soundproofing, iron/ironing board

Double Occupancy

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio Double Superior

Studio Double Superior | Desk, blackout curtains, soundproofing, iron/ironing board

Studio Double Superior

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment 1 room 4 persons

TV

Apartment 1 room 4 persons

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment 2 Rooms 6 persons

Desk, blackout curtains, soundproofing, iron/ironing board

Apartment 2 Rooms 6 persons

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

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About this property

Zenitude Hôtel - Résidences Narbonne Centre

Aparthotel in Narbonne
Along with a snack bar/deli, this smoke-free aparthotel has self parking and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, multilingual staff assistance and a vending machine are on-site. Each apartment provides a fridge and a microwave, plus free WiFi and a TV. Added amenities include a stovetop, an electric kettle and a dishwasher.
Zenitude Hôtel - Résidences Narbonne Centre offers 122 accommodations with a hairdryer and blackout curtains. Guests can make use of the in-room fridges and microwaves.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Zenitude Hôtel - Résidences Narbonne Centre. During your stay, you're just a quick walk from Musée du téléphone. Enjoy features like free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). This upmarket aparthotel has 122 apartments. Each apartment includes amenities such as free WiFi and a TV.
  • Each apartment offers a TV, a fridge and a microwave
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of Musée du téléphone and Basilica of St. Paul Serge
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at Zenitude Hôtel - Résidences Narbonne Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Narbonne aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (EUR 10 per day)
  • Limited on-site self parking

Family friendly

  • Free cot
  • Highchair

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16.90 for adults and EUR 6 for children aged 6-12
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 5 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Vending machine

Location highlights

  • In the city centre
  • Near a train station

Things to do

  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 122 units
  • Bicycle parking
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 5.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.31 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 16.90 for adults and EUR 6 for children aged 6 to 12
  • Secured self-parking fee: EUR 10 per day
  • Pet fee: EUR 5.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Appart'City House Narbonne
Zenitude Hôtel-Résidences Narbonne Centre House
Zenitude Residences Narbonne
Zenitude Hôtel Résidences Narbonne Centre
Zenitude Hôtel - Résidences Narbonne Centre Narbonne
Zenitude Hôtel - Résidences Narbonne Centre Aparthotel
Zenitude Hôtel - Résidences Narbonne Centre Aparthotel Narbonne

Zenitude Hôtel - Résidences Narbonne Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 474 out of 1269 reviews
Rating 8 - Good. 543 out of 1269 reviews
Rating 6 - Okay. 164 out of 1269 reviews
Rating 4 - Poor. 59 out of 1269 reviews
Rating 2 - Terrible. 29 out of 1269 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sherrlyn

Liked: Cleanliness, property conditions & facilities
close to train station? carefour, restaurants, cathedral, canal, les Halles. totally pleased with everthing. staff very accomdating!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

8/10 Good

liane

Travelled with group
Liked: Cleanliness, property conditions & facilities
For a 4 star i would suggest maintenance be completed on door to first floor rooms - it has been hacked open fir some reason and never fixed - no excuse. Not very diligent in keeping breakfast food stocked. Bed pillows are very big, square and hard.
Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Serge

Liked: Cleanliness, room comfort

Un très bon séjour

grande chambre confortable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, room comfort

Great stay

Rooms were large and comfortable with very good aircon, great location with shops, bars and bakeries nearby Rooms had a small kitchenette with hob, fridge, kettle etc which was very handy! Staff were friendly and helpful Only complaint was I drank the tap water twice and felt really sick, and it left a terrible smell in my water bottle, so would assume it’s not drinkable but it wasn’t signposted Overall would recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

P A

Liked: Cleanliness, room comfort
Excellent little pristine studio, very central to the historic zone, canal walks/trips and train station. Also the buses to the various beaches leave from right outside the door. So location cannot be bettered. The staff are lovely, friendly & professional and gave us the quiet room I’d requested for our 4 days - thank you, much appreciated! The kitchenette was small but well equipped for self catering, very comfy beds, good sound proofing and A/C so it ticked all my “essential” boxes & would definitely return.when in Narbonne.
Stayed 2 nights in Aug 2025

8/10 Good

Beth

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Christa

Liked: Cleanliness
Disliked: Room comfort

No room cleaning for four days.

It started with the check-in lady who was quite unpleasant, followed by zero room service for four days. No new toilet paper no fresh towels nothing. We got a little bit of sand on the floor and had no way of getting rid of it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shelley

Liked: Cleanliness, room comfort

1 night stay

We stayed here for 1 night before heading to a wedding. Good location for shopping and restaurants. Staff were friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Johnson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was kind and very informative, he would let us check in early.
Stayed 1 night in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, room comfort

great place to stay, wonderful brekky

all fine, great brekky
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Konstantinos

Liked: Cleanliness, property conditions & facilities
Friendly reception, easy to check in and out, close to town, nice breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Newton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely well located in downtown (centreville). Once you park the car on a dedicated garage at a extremely reasonable daily price (compared to the crazy US prices), you don’t touch it again until you are ready to leave the town. Staff is amazingly friendly.
Stayed 2 nights in Apr 2025

2/10 Terrible

GERALDINE

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worse Hotel Ever - they turn OFF HEAT AND HOT WATER-AFTER YOU CHECK IN to save money. You come back to room and its OFF & they wont turn it back on for rest of stay. Blood on sheets. Dirty dishes in cabinet. No soap - who needs soap without hot water? How about that heat or none in 7c? And IF you complain they screw with your key access and you get to sleep outside. I don't know who in the world gives this a good review -search reviews. Please don't waste their time responding with excuses - really LIES. I hope this REAL REVIEW FOR THIS HMM HOTEL - Saves someone from sleeping in doorway they screw with your room access. You have been warned
Stayed 2 nights in Mar 2025

8/10 Good

ursula

Liked: Cleanliness, room comfort

Location, location, location!

Not luxurious, but has everything needed for a good stay. Very well located for visiting the old city -just a 10 minute walk away, and with a free city shuttle from the door every 10 minutes. Room was quiet and bed comfortable.
Stayed 3 nights in Dec 2024

8/10 Good

Erfan

4/10 Poor

sang

Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

alistair

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Gérald

Liked: Cleanliness, amenities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Helpful staff. clean property with kitchenette. Free weekend parking on the street and the location is across the street from the court house and down the road from the police so incredibly safe.
Stayed 2 nights in Aug 2024