ART HOTEL NARITA

3.0 star property

Choose dates to view prices

Photo gallery for ART HOTEL NARITA

Relax on the deck surrounded by a serene pond and lush greenery.
Relax in a stylish space with a grill, comfortable seating, and a lounge area.
Enter Narita Bold Kitchen, where a warm reception area welcomes guests to a contemporary dining experience.
Enjoy cooking and dining in this well-equipped kitchen with a central island and professional-grade appliances.
Relax in this serene spa room with two comfortable beds, a wooden headboard, and a wall-mounted shelf.

Popular amenities

  • Parking available
  • Gym

Explore the area

Map
Kosuge 700, Narita, Chiba, 286-0127
  • Sakura-no-Yama Hill
    ‪4 min drive‬
  • Narita Omotesando
    ‪5 min drive‬
  • Naritasan Shinshoji Temple
    ‪5 min drive‬
  • Tokyo (NRT-Narita Intl.)
    ‪6 min drive‬

Room options

Comfort Double (Non-smoking)

8.0 out of 10
Very good
(8 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Semi Double (Non-smoking)

8.6 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Large Single Bed

Comfort Twin+Extra Bed (Non-smoking)

7.2 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 5
  • 3 Large Single Beds

Deluxe Twin+2Extra Beds(Non-smoking)

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 6
  • 4 Large Single Beds

Garden Twin (Non-smoking)

  • 26 sq m
  • Sleeps 4
  • 2 Large Single Beds

Family Room+Extra Bed(Non-Smoking)

  • 31.7 sq m
  • Sleeps 7
  • 1 Queen Bed and 3 Large Single Beds

Deluxe Twin+Extra Bed(Non-smoking)

  • 38 sq m
  • Sleeps 5
  • 4 Large Single Beds

Deluxe Twin (Non-smoking)

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Family Room(Non-Smoking)

  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Beds

No cleaning service Universal Room(Non-Smoking)

  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Family Room+Extra Bed(Non-Smoking)

  • Sleeps 7
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Murphy Bed

Room Selected at Check-In - Late Check-In 18PM - Non-Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Double (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed

Garden Twin+Extra Bed(Non-smoking)

8.0 out of 10
Very good
(8 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed

Suite(Non-Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Large Single Beds

Superior Semi Double+Extra Bed (Non-smoking)

8.8 out of 10
Excellent
(17 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Suite(Non-Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 74 sq m
  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Superior Semi Double (Non-smoking)

  • Sleeps 2
  • 1 Large Single Bed

No cleaning service Suite(Non-Smoking)

  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Superior Double (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

Standard DoubleB (Non-smoking)

7.4 out of 10
Good
(20 reviews)
  • Sleeps 3
  • 1 Double Bed

No cleaning service Standard DoubleA (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

Deluxe Triple (Non-smoking)

8.4 out of 10
Very good
(6 reviews)
  • 40 sq m
  • Sleeps 6
  • 3 Large Single Beds

No cleaning service Comfort Double (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

No cleaning service Comfort Twin (Non-smoking)

  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Comfort Twin+Extra Bed (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed

No cleaning service Deluxe Twin+Extra Bed(Non-smoking)

  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed

No cleaning service Deluxe Twin (Non-smoking)

  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Deluxe Twin+2Extra Beds(Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Murphy Beds

No cleaning service Deluxe Triple (Non-smoking)

  • Sleeps 6
  • 3 Large Single Beds

No cleaning service Standard DoubleB (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

No cleaning service Deluxe Suite(Non-Smoking)

  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Standard Twin (Non-smoking)

  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Deluxe Double (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

Comfort Twin (Non-smoking)

7.8 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 2 Large Single Beds

Standard DoubleA (Non-smoking)

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin (Non-smoking)

7.6 out of 10
Good
(5 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Superior Semi Double+Extra Bed (Non-smoking)

  • Sleeps 3
  • 1 Large Single Bed and 1 Single Murphy Bed

No cleaning service Garden Double (Non-smoking)

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Double (Non-smoking)

8.4 out of 10
Very good
(14 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

No cleaning service Garden Twin (Non-smoking)

  • 26 sq m
  • Sleeps 4
  • 2 Large Single Beds

Family Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • 31.7 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Beds

No cleaning service Garden Twin+Extra Bed(Non-smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed

Garden Double (Non-smoking)

7.0 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Universal Room(Non-Smoking)

  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Single - Non-Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Economy Twin - Non-Smoking

  • Sleeps 1

Standard Triple - Non-Smoking

  • Sleeps 3

Standard Single - Non-Smoking

  • Sleeps 1

Deluxe Triple - Non-Smoking

  • Sleeps 3

Economy Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Economy Twin - Non-Smoking

  • Sleeps 2

Deluxe 4Beds - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Deluxe Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 2

Standard Single - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 1

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin+2Extra Beds(Non-smoking)

  • Sleeps 4
  • 2 Single Beds

Deluxe Double (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

Superior Semi-Double Room With Extra Bed-Non-Smoking

  • Sleeps 3
  • 1 Double Bed

Suite(Non-Smoking)

  • Sleeps 2
  • 2 Single Beds

Superior Double (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

Comfort Double (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin (Non-smoking)

  • Sleeps 2
  • 2 Single Beds

Garden Wing Twin (Non-smoking)

  • Sleeps 2
  • 2 Single Beds

Universal Room(Non-Smoking)

  • Sleeps 2
  • 2 Single Beds

Family Room+Extra Bed(Non-Smoking)

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Garden Wing Twin+Extra Bed(Non-smoking)

  • Sleeps 3
  • 2 Single Beds

Family Room(Non-smoking)

  • Sleeps 3
  • 2 Single Beds and 1 Queen Bed

Deluxe Suite(Non-Smoking)

  • Sleeps 2
  • 2 Single Beds

Comfort Twin (Non-smoking)

  • Sleeps 2
  • 2 Single Beds

Standard Double A (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

Standard Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple (Non-smoking)

  • Sleeps 3
  • 3 Single Beds

Garden Wing Double (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

Superior Semi Double (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

Standard Double B (Non-smoking)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin+Extra Bed(Non-smoking)

  • Sleeps 4
  • 1 Single Bed and 2 Double Beds

Similar properties

About this property

ART HOTEL NARITA

Suburban hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and a fitness centre. Free WiFi in public areas, a free airport shuttle and free train station pick-up are also provided. Other amenities include self parking, a microwave in a common area and conference space. Housekeeping is available on request.
ART HOTEL NARITA offers 489 air-conditioned accommodations with coffee/tea makers and free toiletries. Televisions come with premium digital channels.

Bathrooms include a combined bath/shower unit and toilets with an electronic bidet. This Narita hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from noon to 11:00 PM. There are 2 indoor hot springs and 2 outdoor hot springs open between noon and 11:00 PM. The temperature in the hot springs is set to 108°F.

Our customers tell us that they can't get enough of the breakfast at ART HOTEL NARITA. During your stay, you'll be within walking distance of Omote-sandō. Enjoy features like free WiFi in public areas, a free round-trip airport shuttle and free train pick-up service.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes hot springs and a gym
  • Guests have great things to say about the value of their stay and the helpful staff
  • 6 minutes by car from Narita Omotesando and 7 minutes from Naritasan Shinshoji Temple
  • Free airport, train station pick-up and train station drop-off shuttle service
There are 2 restaurants on site, along with a nearby corner/local shop. A computer station is on site and WiFi is free in public spaces. ART HOTEL NARITA offers its guests a full-service spa, hot springs, and a fitness centre. Event space at this hotel measures 8611 square feet (800 square metres) and includes conference space. A roundtrip airport shuttle at scheduled times, A train station pick-up shuttle and A train station drop-off shuttle are free. A vending machine, multilingual staff, and a garden are also featured at ART HOTEL NARITA. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Narita hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Soh – This restaurant serves lunch and dinner.
NARITA BOLD KITCHEN – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 11:00 PM at scheduled times
  • Free train station pick-up shuttle from 7:00 AM to 11:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 300 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,210 for children
  • 2 restaurants

Restaurants on site

  • NARITA BOLD KITCHEN
  • Soh

Things to do

  • 4 indoor/outdoor hot springs
  • Full-service spa
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from noon - 11:00 PM
  • Hot springs water temperature - 42 ºC
  • Public bath open from noon - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Check-in and check-out times vary according to the room booked. Rooms titled Late Check-in and Early Check-out allow for check-in at 9 PM and check-out at 6 AM. For other room types, check-in starts at 3 PM and check-out is 11 AM.
For the comfort of guests using the public bath, this property does not permit children who wear nappies to use the facilities at any time.
Shuttle buses to/from Narita International Airport (NRT) and JR Narita train station have occupancy limits. Guests may have to wait 30 minutes to an hour to board when buses are full. Groups of 10 or more people cannot be accommodated on the same bus.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Spa fee: JPY 700 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2600 for adults and from JPY 1210 for children
  • Self-parking fee: JPY 300.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
ART HOTEL NARITA offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a facility fee to access the spa area, equipped with indoor and outdoor mineral springs. The fee is charged per person, per use.

We should mention

  • Hot springs access available from noon to 11:00 PM.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Narita View
Narita View
Narita View Hotel

ART HOTEL NARITA Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 664 out of 1525 reviews
Rating 8 - Good. 397 out of 1525 reviews
Rating 6 - Okay. 248 out of 1525 reviews
Rating 4 - Poor. 126 out of 1525 reviews
Rating 2 - Terrible. 90 out of 1525 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay for family of 3 before early flight out of narita airport . Convenient shuttle pick up and drop off . Buffet dinner was good , lots of variety , not super great but decent .we also had dinner 30 min before closing so I’m not the best to comment on it but I did get full and their hot tea selection was amazing with quality tea ! I had like 4 cups . The onsen was lovely at 700 yen per person. NO TATTOO allowed in onsen they have a huge sign . There is a Japanese style shower and tub inside the room . Spacious room but no water available . There is an ice machine you can melt ice for tea/coffee or go down to the lobby that’s connected to 24/7 Lawson ! It’s about 20-30 min into Town and 20 min to the airport . Free commute makes it easy to visit the town and return . Free commute to airport as well with plenty of departing times. Would stay again . Narita airport wasn’t as congested as other airports but still arrive 3 hours before your flight ! Korean airline was very comfortable to return from Japan to LAX .
Stayed 1 night in Apr 2025

10/10 Excellent

Lilibeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off shuttle scheduledz to aeon mall and all airports and bus around area. Very very convenient. Next the staff, they are great! No more to be said as all are welcoming and accommodating. Next is the Hot Spring they offer to paying guest , a wonderful experience. You only see this in movies ! :) Restaurant, they have 2 in the hotel a buffet and a Japanese /chinese cuisine. Lastly, the have kikono in the room making my stay so authentic for me…love love love.
Stayed 3 nights in Apr 2025

10/10 Excellent

hisako

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 5 nights in Apr 2025

10/10 Excellent

Russ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Free shuttle. The buffet breakfast was very good. 15 minutes from the airport
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to visit onsen and buffet is delicious
Stayed 2 nights in Apr 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Narita Airport.
Stayed 3 nights in Apr 2025

6/10 Okay

Joyanne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our A
Stayed 1 night in Apr 2025

6/10 Okay

Whitney

Travelled with family
Liked: Cleanliness, staff & service
Nice property that’s close to the airport. Unfortunately the beds feel like rocks. Had the most Restless sleep of my life. Wouldn’t book againzz
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the airport with free shuttle. Very polite, friendly and helpful staff. Rooms are quite small and interior has 80s vibe but all very good condition and functional. Loved the shower with gentle yet strong pressure and high quality toiletries. Great value for money! Convenience store and onsen in the hotel. Definitely recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the second time i stayed here and i enjoy the service and the facilities, The staff was super nice and kind
Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing more to add.
Stayed 1 night in Apr 2025

8/10 Good

Addison

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foreigner friendly
Stayed 2 nights in Apr 2025

6/10 Okay

Paris

Stayed 2 nights in Apr 2025

6/10 Okay

Paris

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Large room but in garden wing very old dirty and dated - needs total refurb Food was good!
Stayed 1 night in Apr 2025

10/10 Excellent

dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service, great value for your money

We stayed for 5 nights I actually found this Hotel by accident as other hotels were either sold out or overpriced for this time period in tokyo. Yes, it is a bit far from tokyo (about 1 hour) but the hotel offers free shuttle to/from the airport,Aeon Mall, and Narita train station. An exceptional value in my opinion. If you don't mind riding the regular commuter train, I discovered Keisei railways has a one way trip into Tokyo for under Y1000. What sets this hotel apart from the rest is the exceptional customer service that they offer. Numerous special requests were honored, beyond my expectations. I will definitely stay here again !!!
Stayed 5 nights in Apr 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, amenities
Shuttles to and from NRT is good to have, makes it very convenient. Family Mart in the hotel is also convenient to spend your last yens. Staff very polite obviously, not unfriendly nor friendly. Just polite. Disappointed I could not use Onsen because it is not tattoo friendly. Room in Garden Wing is old and could see the wear and tear on the hallway walls. Pictures of rooms must be the ones in a newer section of the hotel. Only the Chinese-Japanese restaurant was open when I arrived past 21h00. Food was ok, but a bit pricey. If booking with Expedia, messages to property do not get responded to in a timely matter. Surprised I could open the window in my room, unlike most hotels. All in all, convenient and inexpensive for a 1 night stay close to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Setsuko

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Trang

Can see the cherry blossoms
Stayed 2 nights in Apr 2025

6/10 Okay

Trang

Travelled with family
Can see the cherry blossoms
Stayed 1 night in Apr 2025

8/10 Good

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly people and getting around places is very easy as it comes with a courtesy bus that takes you to the mall or the JR station. The amenities in the room were well stock and definitely liked the atmosphere. Walls are quite thin so you can hear the outside noice very clearly, but other then that this place was definitely very good and will for sure come back to stay at this hotel again.
Stayed 2 nights in Apr 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities
We booked this hotel for its proximity to the airport and free airport shuttle. Very budget friendly, the rooms were basic but clean and fine for one night. Staff kindly gave us a free voucher for the onsen but we were just too tired to use it. Hotel also has a 24hr convenience store on-site. Free shuttle was all very easy to use. Staff all spoke English which obviously was very helpful for us!
Stayed 1 night in Apr 2025