The hotel staff are kind and gentle. And yet the service is professional. The amenities and tea service are good. There are many convenience stores around the station. There are restaurants and izakayas inside the hotel. Water was cheap at the Matsukiyo pharmacy. There are two other places to do more shopping: Aeon Town, which is a 10-minute walk away, or Aeon Mall Narita, which is a 20-minute shuttle ride (220 yen) from Keisei Station. The rooms in the Annex are spacious and have large beds. The roomwear is comfortable. The overall structure is old and the hallways are dark. The bathrooms need to be renovated. There is a coin laundry, but the location is lonely, so I think it should be at the front desk on the first floor. It was an excellent location next to the JR and Keisei lines, so it was easy to stay there.