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The Hedistar Hotel Narita

3.5 star property

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Photo gallery for The Hedistar Hotel Narita

Daily buffet breakfast (JPY 1400 per person)
Lobby sitting area
Property entrance
Exterior
Deluxe Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
168-1 Azuma-cho, Narita, Chiba-ken, 286-0025
  • Place, Naritasan Park
    ‪8 min walk‬
  • Place, Narita Omotesando
    ‪11 min walk‬
  • Place, Naritasan Shinshoji Temple
    ‪11 min walk‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪14 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Family Room, Non Smoking

  • 38 sq m
  • Sleeps 6
  • 4 Single Beds

View all photos for Compact Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Non Smoking

8.2 out of 10
Very good
(80 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Compact Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Smoking

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Single Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room with Sofa Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room with Sofa Bed, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Compact Twin Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Smoking

  • Sleeps 2

View all photos for Compact Twin Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Non Smoking

  • Sleeps 2

View all photos for Single Room Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room Non-Smoking

  • Sleeps 1

View all photos for Twin＋sofa Bed Non-smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin＋sofa Bed Non-smoking

  • Sleeps 3

View all photos for Twin＋Sofa bed Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin＋Sofa bed Smoking

  • Sleeps 3

View all photos for Family Room Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Family Room Non-Smoking

  • Sleeps 6

Deluxe Forth Non-Smoking

  • Sleeps 4

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About this property

The Hedistar Hotel Narita

This hotel features a restaurant, laundry facilities and a computer station. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include multilingual staff assistance and a vending machine.
The Hedistar Hotel Narita offers 261 accommodations with free newspapers and complimentary bathrobes. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

This Narita hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Hedistar Hotel Narita. During your stay, you're just a quick walk from Kuriyama Park. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at SERRAGI
  • Buffet breakfast served daily for a fee
  • Amenities include newspapers, a computer and laundry facilities
  • Within a 15-minute walk of Narita Omotesando and Naritasan Shinshoji Temple
  • Free airport shuttle service
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly The Hedistar Hotel Narita.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 8:30 AM.
SERRAGI – This restaurant specialises in Japanese cuisine and only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free return airport shuttle during limited hours at scheduled times and on request

Food and drink

  • Daily buffet breakfast available 6 AM to 8:30 AM for a fee: JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Restaurants on site

  • SERRAGI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1400 for adults and from JPY 1400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
The Hedistar Hotel Narita offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kikusui Hotel
Kikusui Hotel Narita
Kikusui Narita Hotel
Narita Kikusui
Hedistar Hotel Narita
Hedistar Hotel
Hedistar Narita
Hedistar
The Hedistar Narita Narita
The Hedistar Hotel Narita Hotel
The Hedistar Hotel Narita Narita
The Hedistar Hotel Narita Hotel Narita

The Hedistar Hotel Narita Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 374 out of 1015 reviews
Rating 8 - Good. 368 out of 1015 reviews
Rating 6 - Okay. 200 out of 1015 reviews
Rating 4 - Poor. 37 out of 1015 reviews
Rating 2 - Terrible. 36 out of 1015 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Lynn

Rooms are outdated.
Stayed 1 night in Nov 2025

6/10 Okay

Noelito

Disliked: Property conditions & facilities
Friendly staff! They are awesome. Property is starting to show signs of aging. Time to freshen up.
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very professional staff.
Stayed 3 nights in Nov 2025

4/10 Poor

Bella

Liked: Cleanliness, property conditions & facilities
I tried calling to accommodate the shuttle bus and it was very confusing, I called them again and the front desk receptionist started talking Japanese like he didn’t understand when we were just speaking English seconds ago..
Stayed 2 nights in Nov 2025

4/10 Poor

Glen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were amazing as always in Japan but the building is very run down. We were on the ground floor and we had a view of a retaining wall and a spider infestation. Carpets and furniture had multiple stains and the baseboards were in desperate need of repair/paint. Really shocking for Japan where they usually take pride in even the oldest and most humble buildings.
Stayed 1 night in Nov 2025

10/10 Excellent

Dax

Stayed 2 nights in Nov 2025

10/10 Excellent

Moises

Liked: Cleanliness, amenities, property conditions & facilities
Good amenities and great room good for overnight after long flight
Stayed 1 night in Nov 2025

10/10 Excellent

Breanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport Shuttle was easy to find. Convenience store right in the lobby. Room was clean and amenities were plentiful. Very easy transition for those who are visiting Japan for the first time.
Stayed 2 nights in Oct 2025

6/10 Okay

Benjamin N.

Liked: Cleanliness
Clean room pleasant. Unfortunately the airport shuttle is very irregular and takes a long time.
Stayed 1 night in Nov 2025

8/10 Good

Allan

Stayed 1 night in Oct 2025

8/10 Good

Ashton

Stayed 1 night in Oct 2025

8/10 Good

Leonardo

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Ma Odessa Nelly

Travelled with family
Liked: Cleanliness
There is a Family Mart convenience store inaise the hotel and nearby restaurants. The shopping mall is about 7 mins walk. Although quite a bit of a walk to the train station and uphill. Clean and friendly staff. You can have daily supply of toothbrush, hairbrush and shave just available at the front office. Availabilility of the coin laundry is convenient as you dont have to bring lots of clothes. Spacious room and daily change of bath towels. Change of linen can be requested.
Stayed 3 nights in Oct 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air-conditioned it was good
Stayed 1 night in Oct 2025

10/10 Excellent

patricia

Stayed 7 nights in Oct 2025

8/10 Good

Lisa and John

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast provided a wide variety of interesting and deliciousdishes. The hotel was a short walk to the Niritasan Park and shrine. the park and the shrine were both very beautiful and truly worth a visit.
Stayed 2 nights in Oct 2025

10/10 Excellent

Olivier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't expecting much in Narita after a long flight, just some rest maybe. But the hôtel and the area around it was really nice with a great temple and awsome park, very nice and convenient shopping center near by... the jotel was confortable and cheap... I should have stayed longer.
Stayed 2 nights in Oct 2025

8/10 Good

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is old but clean. They offer free airport shuttle, you just have to book it online, which is excellent. Great value if you are staying at Narita for only a day or two.
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service
Walkable from station with backpacks. Helpful people in reception. Clean and quiet. Free shuttle to airport. Close to a shopping centre and food.
Stayed 1 night in Oct 2025

10/10 Excellent

Joemel

Stayed 8 nights in Oct 2025

6/10 Okay

coralia

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

KAZUHIRO

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Liked: Amenities
This was a great stay, a lone woman travelling for the first time in Japan, this is A+++. I recommend highly and will return. Airport shuttle, shop in the lobby, close to shops and surrounding temple. Loved it!!! Thank you Japan 🇯🇵
Stayed 5 nights in Sep 2025