Canopy By Hilton Nashville Downtown The Gulch

4.0 star property

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Photo gallery for Canopy By Hilton Nashville Downtown The Gulch

Living area
Lobby
View from room
2 bars/lounges
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
  • Parking available

Explore the area

View in a map
920 Division Street, Nashville, TN, 37203
  • Place, Music City Center
    ‪12 min walk‬
  • Place, Bridgestone Arena
    ‪12 min walk‬
  • Place, Broadway
    ‪14 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Terrace (Mobility, Roll-In Shower)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Terrace (Soak Tub)

  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Terrace (Private)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Terrace (Hearing)

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 69 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Hearing)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Soak Tub)

  • 67 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Hearing)

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Peloton)

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 2 Bedrooms

  • 106 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds

Suite, 3 Bedrooms

  • 174 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Canopy By Hilton Nashville Downtown The Gulch

Hotel with 2 restaurants, near Bridgestone Arena
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and coffee/tea in a common area.
Canopy By Hilton Nashville Downtown The Gulch offers 181 accommodations with minibars and a safe. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Canopy By Hilton Nashville Downtown The Gulch, you're just a quick walk from Demonbreun Street. Free WiFi in public areas, 2 restaurants and 2 bars are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • 14 minutes by foot from Music City Center and a 2-minute drive from Bridgestone Arena
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and limo/town car service are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Canopy By Hilton Nashville Downtown The Gulch. Parking is available for a fee.

This 4-star Nashville hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Five Points Pizza – On-site restaurant.
8th & Roast – On-site café. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered valet parking on site (USD 60 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 8th & Roast
  • Five Points Pizza

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hardwood flooring in room
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2025
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 18.00 per person
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Canopy By Hilton Nashville Downtown The Gulch Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 85 out of 102 reviews
Rating 8 - Good. 11 out of 102 reviews
Rating 6 - Okay. 4 out of 102 reviews
Rating 4 - Poor. 1 out of 102 reviews
Rating 2 - Terrible. 1 out of 102 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel just opened in June, 2025 but you would not know that. The staff exuded excellence from the moment we pulled up to time of our departure. The hotel room was spacious and very beautiful. My only complaint and it is tiny, charging $5.00 for a can of soda in the hotel bar. Now if it was fountain soda I would understand a bit more. But for a can of soda, a bit much.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice however very cold inside the property
Stayed 4 nights in Sep 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, amenities
it was amazing
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations, would recommend
Stayed 1 night in Sep 2025

10/10 Excellent

PROVIDENCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Jennifer Ashley

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful room but nothing was included

The hotel and room was beautiful and very clean. They did leave out important details though like parking is $60 a night and coffee isn’t complimentary and doesn’t even taste good. It’s the kind that’s left out all day and they charge you $5 for it… for a room that cost $400 a night you’d think these things would be included.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Nashville Gulch

My state at The Canopy was amazing. The staff was always friendly. The food at the restaurant and the pizza was fantastic. David was a fantastic waiter. I found my room to be cleaned and well prepared every day. The area around the hotel was fun to explore and Broadway wasn’t that far away.

Mac and cheese croquette
Hot chicken sandwich
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 12 nights in Aug 2025

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really take care of you
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Rotunda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Harris

Stayed 1 night in Aug 2025

10/10 Excellent

Alexis

Stayed 4 nights in Aug 2025

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Couldn't have imagined staying anywhere else in the Gulch. Not only was the room perfect but the hotel staff was so helpful the entire stay. 10/10 recommend staying here. We will definitely be back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kaila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved our stay at the Canopy Hotel in Nashville

We had an amazing time at this hotel! Everyone was so welcoming and we had service each day of our stay from both Shubham and Khalila in their restaurant.
We had a blast during our stay
The service at the Canopy hotel is top tier!
If you stay at the Canopy, you must order the Bianca pizza! So delicious!
The food was exquisite!
Stayed 1 night in Aug 2025

8/10 Good

Edgar

It is so new many bugs to work out. first room TV did not work. So they did us a solid and upgraded us to a suite. Very nice. But the guest bathroom did not have electric. And the master shower leaked like crazy flooding the floor. I'm sure they will get it fixed. Overall nice place
Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Aniece

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very quiet in the halls and rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Aug 2025

10/10 Excellent

Geoff, Lafayette

Great place
Stayed 2 nights in Aug 2025

8/10 Good

hannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blue Lounge

Close to DT and restaurants. Decent cafe food, friendly staff with slow pace service. Best part was the eco friendly water system which all hotels should offer, I recommend a carafe in the room for filling. Elevators have no info on non-room places such as cafe, gym alike info most 4-5 stars hotels have.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Lilantha

Stayed 2 nights in Aug 2025

8/10 Good

Hailee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, super clean!

Really nice place in the heart of the Gulch, walking distance to lots of restaurants and shops, super clean, and great staff. There is a lot of construction going on around the hotel and we had a terrible view of it from our room. Not a city view like I expected. Other than that, everything was great.
Stayed 1 night in Aug 2025

8/10 Good

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel

The hotel was very clean and the staff was great. Parking is a challenge due to valet only and there can be a delay getting your car. The on-site restaurant was nice but we had a fly and gnat issue near the window that made dinner a bit nasty. The room was spacious and extremely modern. Despite some unavoidable events, I'd stay again
Stayed 2 nights in Aug 2025