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Caption by Hyatt Downtown Nashville

3.0 star property
VIP Access

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Photo gallery for Caption by Hyatt Downtown Nashville

Terrace/patio
Property video
Exterior
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Ryman Auditorium
    ‪12 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Room, 1 King Bed, Roll-in Shower | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Roll-in Shower

9.2 out of 10
Wonderful
(7 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(23 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor) | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner | Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Caption by Hyatt Downtown Nashville

Hotel with a restaurant, 9-minute walk to Broadway
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site.
Caption by Hyatt Downtown Nashville offers 210 accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Caption by Hyatt Downtown Nashville, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a business centre, 3 meeting rooms and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of Broadway and Bridgestone Arena
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

Public spaces have free WiFi. Caption by Hyatt Downtown Nashville also features a fitness centre, concierge services, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Nashville hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Caption by Hyatt Downtown Nashville has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 40 for adults and from USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 544 out of 750 reviews
Rating 8 - Good. 121 out of 750 reviews
Rating 6 - Okay. 43 out of 750 reviews
Rating 4 - Poor. 18 out of 750 reviews
Rating 2 - Terrible. 24 out of 750 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brannon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kaden Zane

Liked: Amenities, property conditions & facilities
Low-key really nice I'm not gonna lie
Stayed 2 nights in Aug 2025

10/10 Excellent

Shayn, Saranac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was updated and cleaned. The staff were all friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ronda

Stayed 4 nights in Sep 2025

10/10 Excellent

Reuben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and safe boutique-style hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

CLAUDIA, smyrna

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Caption

Hotel lobby was clean and smelled lovely. Room was cute, boutique style room, but had a slight odor despite being clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Annie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, great customer service, super clean, daily housekeeping, and amenities including being able to ask front desk for small samples of toothpaste which I forgot to bring myself. Life saver! Corner unit on high floor has wonderful views of the city! 10/10 experience
Stayed 3 nights in Sep 2025

10/10 Excellent

Alex

Stayed 3 nights in Aug 2025

10/10 Excellent

TRAVIS

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Good
Stayed 2 nights in Sep 2025

8/10 Good

Flavia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The didn’t clean out room during the day, I had to go to the reception and ask for papel toilet and towers.
Stayed 2 nights in Sep 2025

10/10 Excellent

Haley

Stayed 3 nights in Aug 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jon, Wesley Chapel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Sep 2025

10/10 Excellent

Joshua

Stayed 3 nights in Sep 2025

4/10 Poor

Jenna

Disliked: Cleanliness
Stayed 2 nights in Sep 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

We will pass next time.

There were better options to staying close to sobro. Hotel room was too small and they charged $60 per day for valley which is not advertised before you book the hotel room. Location is good but there are better options in the same price range. Will not be staying again.
Stayed 2 nights in Sep 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy, clean and in a great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Martrice

Stayed 1 night in Aug 2025

10/10 Excellent

chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Amy

Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Staff were very helpful
Stayed 2 nights in Aug 2025