We stayed in the condo for 4 nights. Overall, the experience was amazing!! I give this 4 stars because the bottom of the bed was apart causing the bed to slope in (we fixed it bc of the discomfort it caused). Since putting the slats back in better position and leg supports back on, we slept much better. The parking garage was extremely convenient, the location was perfect. It's too far to walk to broadway (about a 20min walk) but was only a 6 uber ride. The area was very quiet and very nice. The decor and supplies were wonderful. We were unable to get into the building from the front, however, it was super easy to get in through the parking garage. The building was very secure. Overall, we really enjoyed our time here and will definitely consider staying in the future!!
Given wrong door access code. After driving 10 hours had to spend an hour and a half sitting in hall way on the phone trying to get someone to help us. No security, no rest rooms in lobby and neither of the elevators worked. Bathroom sink wouldn't drain, but didn't bother calling anyone about issue. I did not to spend any more of my vacation waiting on the phone. Was offered a 100 gift card for my trouble, but of course never received it. Have never given a VRBO review of less than a four star rating. Until now. Very, Very disappointed.
Refreshing to stay in a place where it was clean, comfortable, quiet. Amenities that covered your every day life, well furnished kitchen, laundry in the room, designated trash disposal. The digital security access to building garage, elevator and room gave us a sense of security.
Great location. I give an average for clean - living room ottoman was dirty and balcony not clean. A lot of host provide coffee for Keurig and a box of tissues, so it was disappointing when this place did not.
This is a great place! I recommend it and will be back! Not sure why refrigerator was not on? Appreciate the two small refrigerators, but it would have been nice to have the water and ice from larger refrigerator. We had to buy large waters.
The property manager's did nothing but lie about issues we were having staring with prior to our stay with the parking. Then with issues with appliances. Just unprofessional. We have stayed in this complex 3 prior timesâŠ.never again and how disappointing since we really loved the convenience of how close this is to everything. Really truth always works better.
We were in Nashville for the weekend; we went to the Crowder / TobyMac concert at the Bridgestone arena. We chose this condo for the proximity to downtown and the concert venue. It was perfect for our get away weekend!
Great overall. Close to most attractions. Had a small issue with dirty pull-out mattress but was remedied early next day with no hassles! Would stay here again!
We had a great time in Nashville. Illume 319 was just as described. It was conveniently located, clean, and safe. The security systems were easy to navigate. The other guests and home owners were having fun, and being respectful of others. The place was comfortable, and well equipped with all the necessary items.
We did have one issue with an inoperable microwave oven the very first day, yet after texting our management connection, the oven was replaced within 24 hours.
Great communication and response time to issues at hand.
We will certainly return.
Steve K