Courtyard by Marriott Franklin Cool Springs

3.0 star property

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Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(25 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
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4.4 out of 5, Excellent, 1,000 reviews
The price is CHF 117
includes taxes & fees
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About this property

Courtyard by Marriott Franklin Cool Springs

Suburban hotel with an indoor pool, near CoolSprings Galleria
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Franklin Cool Springs offers 126 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Courtyard by Marriott Franklin Cool Springs, you'll be within walking distance of Aspen Grove Park. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from CoolSprings Galleria and 15 minutes from Nashville Zoo
Courtyard by Marriott Franklin Cool Springs offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 635 square feet (59 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Courtyard by Marriott Franklin Cool Springs. Parking is available for a fee.

This 3-star Franklin hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Bistro – This bistro serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 17 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 635 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 17 for adults and USD 5 to 15 for children
  • Self-parking fee: USD 10.00 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Cool Springs
Courtyard Cool Springs Hotel
Courtyard Cool Springs Hotel Franklin
Courtyard Franklin
Courtyard Franklin Cool Springs
Courtyard Marriott Franklin Cool Springs Hotel
Courtyard Marriott Cool Springs Hotel
Courtyard Marriott Franklin Cool Springs
Courtyard Marriott Cool Springs
Courtyard By Marriott Franklin Cool Springs Hotel Franklin
Courtyard by Marriott Franklin Cool Springs Hotel
Courtyard by Marriott Franklin Cool Springs Franklin
Courtyard by Marriott Franklin Cool Springs Hotel Franklin

Courtyard by Marriott Franklin Cool Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 979 reviews
Rating 8 - Good. 215 out of 979 reviews
Rating 6 - Okay. 53 out of 979 reviews
Rating 4 - Poor. 19 out of 979 reviews
Rating 2 - Terrible. 17 out of 979 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cindy

Stayed 1 night in Oct 2025

8/10 Good

Amy

Travelled with family
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even the hallways smelled clean. I would stay here again. The staff were very friendly. The hotel is nest several good restaurants and one of the best spas I’ve even visited.
Stayed 1 night in Oct 2025

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a over night heading to Destin Florida
Stayed 1 night in Oct 2025

10/10 Excellent

Jamie, Cordova

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Terrific neighborhood. Very walkable.
Stayed 1 night in Sep 2025

6/10 Okay

John, Bethalto

I sent them a message requsting info a week before my arrival and failed to receive a responce , even at check in.
Stayed 5 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2025

2/10 Terrible

Adam

Stayed 1 night in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but don’t tell them you have a car

The hotel was in a great location close to restaurants and shops. The room was very nice, clean and spacious. The only disappointment is the hotel charges 10$ a day parking. When I asked if I could just park on the street, I was told that I would be charged anyways since I had a car. I can understand this charge in a big city with limited parking but this hotels parking lot was empty and there was tons of street parking.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

domenica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia A Vidrine, Arnaudville

Stayed 3 nights in Aug 2025

10/10 Excellent

Tavares

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

David

Stayed 1 night in Jul 2025

10/10 Excellent

James R

Stayed 1 night in Jul 2025

10/10 Excellent

Cliff

Business traveller, Travelled with partner
Liked: Cleanliness
Great staff. Very clean and comfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff safe property. Very clean very much so enjoyed our stay
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Stayed 1 night in Jun 2025

10/10 Excellent

Nicolette

Stayed 1 night in Jun 2025

4/10 Poor

Britney

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We had to be moved from our first room when the AC unit smelt like it was catching on fire and not cooling the room. The second room was fine but there appeared to be blood in the shower so we did not use it on our stay. The fridge in the second room did not work and we needed it to store breast milk so that was frustrating. Sleeping was another story- the road by the room was noisy even over a sound machine and people were up running around and even knocked on our door at 2 am. I will not stay here again. The last time we stayed in the area we stayed at the Hilton and I wish we would have stayed there again.
Stayed 1 night in Jun 2025

4/10 Poor

Kyle

Travelled with group
Disliked: Cleanliness
Our room never got cleaned . We went to the front desk to ask for towels and they told us to wait for house keeping that never came . We had to find housecleaning just to get towels . They were kind of rude at the front desk . When we checked in they tried to charge us for parking even tho when o booked months ago I was told it was free and I didnt even drive myself I was driven there . Luckily they didn't charge me for it . When I booked I payed extra for free breakfast for both days and they didn't offer it . They gave me 2 gifts card for $10 for the bistro which wouldn't even pay for a full breakfast for us both . I did get refunded for a small portion of that tho. Overall it was not the best experience and I will not be staying there again . For $550 it was not worth it . I'd rather stay in a motel next time for cheaper and the same quality of service .
Stayed 2 nights in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Accommodations were fine. The TV was non-functional and required maintenance personnel to come in and rectify. The Front desk did however offer to immediately change our room as a result of the maintenance personnel schedule / unavailability. The bartender was inexperienced and created drinks that were less than satisfying. However, the service itself was exemplary. We all need to learn somewhere so not a big deal. The clean folks were very courteous and professional. One future checkout consideration would be for the patron to designate a room "tip" amount since many of us tip at the end of our stay and are not 100% certain who the recipient of the room tip is going to. Since I'm sure there is an audit trail of which staff member cleaned which rooms (and when), an electronic tip method would ensure that the right staff member(s) received their fair share of the room cleaning tip. Everything else was spot on!
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only suggestion is a grab bar adjacent to the toilet. I am slightly physically challenged, and a grab bar would be most helpful.
Stayed 2 nights in May 2025

8/10 Good

rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2025