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Sheraton Grand Nashville Downtown

4.0 star property

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Photo gallery for Sheraton Grand Nashville Downtown

2 bars/lounges, rooftop bar
View from property
Exterior
Lobby
2 bars/lounges, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
623 Union St, Nashville, TN, 37219
  • Place, Broadway
    ‪6 min walk‬
  • Place, Ryman Auditorium
    ‪6 min walk‬
  • Place, Bridgestone Arena
    ‪6 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(100 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(106 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(55 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 2 Double Beds

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | 47-inch LCD TV with cable channels, TV, video game console

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Club Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Grand Nashville Downtown

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and valet parking. Change of towels is available on request
Sheraton Grand Nashville Downtown offers 494 accommodations with video game consoles and a safe. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Nashville Downtown. During your stay, you're just a quick walk from Broadway. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at The Library Bar
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Broadway and Ryman Auditorium
  • Dogs welcome free of charge
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 9143 square feet (849 square metres) and includes a conference centre. A fitness centre, a library, and gift shops/newsstands are also featured at the business-friendly Sheraton Grand Nashville Downtown. The hotel can provide concierge services and wedding services. Parking is available for a fee. A complete renovation of Sheraton Grand Nashville Downtown was completed in January 2025.

This 4-star Nashville hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
The Library Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Skye Lounge – On-site rooftop bar. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 55 per night)
  • Valet parking on site (USD 73 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Skye Lounge
  • The Library Bar

Things to do

  • Bicycle rentals
  • Gym
  • Karaoke
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • Conference centre (9,143 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (81 centimetre wide door)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 28 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - January 2025
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 27.44 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person
  • Self-parking fee: USD 55 per night
  • Valet parking fee: USD 73 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Nashville Downtown
Nashville Downtown Sheraton
Sheraton Hotel Nashville Downtown
Sheraton Nashville Downtown
Sheraton Grand Nashville Hotel
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville Downtown Nashville
Sheraton Grand Nashville Downtown Hotel Nashville

Sheraton Grand Nashville Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 362 out of 548 reviews
Rating 8 - Good. 121 out of 548 reviews
Rating 6 - Okay. 49 out of 548 reviews
Rating 4 - Poor. 8 out of 548 reviews
Rating 2 - Terrible. 8 out of 548 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great!
Stayed 2 nights in Nov 2025

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was perfect. Really nice hotel
Stayed 1 night in Dec 2025

6/10 Okay

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location, the staff was nice and attentive, one of the bartenders was very rude, she was not friendly at all and seemed very irritated when we asked her anything.
Stayed 4 nights in Nov 2025

8/10 Good

Timothé

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay. Good service. No breakfast included. Small fridge no microwave.
Stayed 4 nights in Nov 2025

10/10 Excellent

Yaime

Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 3 nights in Nov 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The restaurants were very nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Seleta

Liked: Cleanliness, amenities, property conditions & facilities
The customer service was amazing, The rooms were clean and the location was perfect. Would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Tia

Stayed 2 nights in Nov 2025

8/10 Good

Jailin

Stayed 2 nights in Nov 2025

8/10 Good

Billy

Stayed 1 night in Nov 2025

8/10 Good

Malachi

Liked: Cleanliness, staff & service, amenities
The room was spotless, staff was friendly, this is a perfect place to stay for a little romantic getaway.
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was nice and clean
Stayed 1 night in Nov 2025

8/10 Good

james

Stayed 1 night in Nov 2025

8/10 Good

Anabel

Liked: Cleanliness, amenities
Spotless!
Stayed 1 night in Nov 2025

10/10 Excellent

Leejon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and comfortable. The staff was amazing! The BEST customer service ever. We will definitely stay here again when visiting Nashville.
Stayed 2 nights in Nov 2025

8/10 Good

George

Liked: Staff & service, amenities
Elevators are very slow and the garage area on lobby level smelled like throw up. But overall for the deal we goton the room, i was satisfied.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely wonderful! It was super easy to get to everything “happening” and the breakfast was amazing. There’s just a small stretch between the hotel and the bar district that is a bit rundown. I was fine walking back late at night with my husband, but it would not have felt safe if I’d been walking at that time with a female or had had one too many. I would suggest a taxi or uber back, instead.
Stayed 1 night in Nov 2025

8/10 Good

Nereyda

Stayed 3 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

6/10 Okay

REBECCA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

6/10 Okay

dean

Liked: Cleanliness, staff & service, amenities
Overall the stay was fine. We incurred a few problems however. 1) Room was not cleaned the day after we arrived. The desk drawer would open and not close. The only way to keep the drawer closed was to keep the chair against it. So using the desk was not an option. 3)The pressure for the shower was aweful. 4) Ordered lunch and they had a shift and after 1/2 hour had to re-order. 4) The Skye club is not part of the Sheraton and they front desk should have informed us. So we could not charge to our room. Ridiculous! On a good note, the room was very nice, the gym is great and the location is super as well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bridget

Stayed 3 nights in Nov 2025