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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Relax in our stylish lobby, featuring a seating area with armchairs and a glass-top table.
Experience the convenience of The Capitol Hotel Downtown Nashville, offering easy access to the city.
Two beds with brown headboards and white bedding, a large mirror, and a desk with a chair and lamp.
Relax in our inviting lobby, featuring a beverage dispenser and comfortable seating.
Stay active with a variety of exercise equipment and city views.

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Ryman Auditorium
    ‪8 min walk‬
  • Bridgestone Arena
    ‪8 min walk‬
  • Nissan Stadium
    ‪17 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(82 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(89 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel with free breakfast, a quick walk to Ryman Auditorium
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free self-service breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking and coffee/tea in a common area.
The Capitol Hotel Downtown, Ascend Hotel Collection offers 128 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The free breakfast at The Capitol Hotel Downtown, Ascend Hotel Collection gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free self-service breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Tennessee State Capitol and 9 minutes on foot from Ryman Auditorium
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and limo/town car service. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, Ascend Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nashville hotel.

Guests are served a free self-service breakfast daily from 6:00 AM to 11:00 AM.
Craft Bar and Bistro – This lobby lounge serves dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30.93 per day)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.93 per day
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 357 out of 1097 reviews
Rating 8 - Good. 325 out of 1097 reviews
Rating 6 - Okay. 228 out of 1097 reviews
Rating 4 - Poor. 103 out of 1097 reviews
Rating 2 - Terrible. 84 out of 1097 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk from hotel into downtown
Stayed 2 nights in Apr 2025

10/10 Excellent

Brianna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was smaller than we expected from the photos, we were in the new building, small but well appointed. The bed was very comfortable. The curtains didn’t come down to the will by about 8 inches, Odd choice.I would say, so I had sunshine in the day, and street lights in the night. No safe in room. The people and the location were very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Patricia

Travelled with family
Liked: Staff & service
The bathrooms and linens were clean but the floor in the main area was dirty. Overall, the room was not as nice as it looks on the website. It was a little shabby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and people were fantastic. The hotel rooms were clean. Alittle smaller then we expected but we were only there to sleep. Our only complaint would be the doors to the bathrooms slide and have too big of a gap. No fans as well.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought little spendy for such a small room. But it was clean. Employees were very nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming!
Stayed 4 nights in Mar 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a couple things didn’t like,small rooms and wasn’t crazy about the outside access to the rooms but overall not a bad hotel/motel
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not recommend

Pros: Ample storage for clothes for a long weekend.The bed was squeaky but comfortable. The size of the bathroom vanity was sufficient for two people to put their things down. Conned: Feeling deceived from the photos. Not a four star hotel by any means. The lobby is detached from the main area so you have to walk outside to get back inside and around the building to access an elevator to take you to your room. The fitness area is also another building separate from the main building not attached to the hotel. Some parts of the hotel were new but cheaply renovated. For example our bathroom door didn’t close. What was once a standard door with a hinge door was replaced with a sliding door that had about a 1 1/2 inch gap that you can see, here and smell everything from. What good is a bathroom door if it doesn’t close? Zero privacy. The toilet paper holder broke within the first 24 hours of being there. Hot water in the sink took about 15 minutes of running water to obtain. It was a frat party on both sides of our room and I don’t think there was insulation. The floor outside of our room was made of concrete making it sound like a parade every time someone walked down the hallway.The breakfast was anything you can get out of a can… No fresh food whatsoever except apples daily. No fresh hot coffee in the lobby. Internet was terrible and spotty is an understatement. When we asked about it, they said they were gonna wait for maintenance to reset the router but he said he forgot.
What we thought we were getting
What we got
Hair on the pillow when we got there… not mine
This was as far as the door could shut. Sad that this is acceptable.
Stayed 3 nights in Apr 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here. BUT We were in a room close to the road. Heard EVERYTHING outside.
Stayed 4 nights in Apr 2025

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was located near the Bengals stadium so thatbwas great for us. The parking was limited. It was valet or in the garage. Both you had to pay extra for.
Stayed 3 nights in Mar 2025

8/10 Good

Don, MEMPHIS

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Apr 2025

8/10 Good

Alice

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Morel

Travelled with group
Liked: Staff & service
If you’re looking for a place to stay for short term to enjoy your Nashville experience. This will get the job done, staff very friendly and free breakfast included. Very convenient area as it’s close by to many businesses and short walk to Broadway.
Stayed 3 nights in Mar 2025

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Property conditions & facilities
Difficult parking and getting to rooms is a pain. Feels a bit like
Stayed 4 nights in Dec 2024

10/10 Excellent

Rabecka

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were extremely nice (desk personnel, valet staff, cleaning). Didn’t go to the bar but I’m sure it was the same great hospitality.
Stayed 1 night in Apr 2025

8/10 Good

PETER

Liked: Cleanliness, staff & service
Property met my needs fully for a short stay.
Stayed 1 night in Mar 2025

6/10 Okay

Wayne

Stayed 1 night in Mar 2025

6/10 Okay

Bryce, Madison

Travelled with family
Liked: Cleanliness, amenities
Our room was recently updated but it was TINY. Literally two people couldn’t walk between foot of the bed and the desk. Very cheap towels, facial tissue, toilet paper. Staff was very nice. Great location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just a few minutes walk. Very convenient location.
Stayed 2 nights in Mar 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for sleep. Walking distance from broadway
Stayed 2 nights in Mar 2025