Parmi les services offerts, vous trouverez un service de nettoyage à sec / blanchisserie, un service d'assistance pour les visites touristiques ou l'achat de billets et une consigne à bagages
à moins de 10 minutes à pied de Place d'armes et Casino de Puerto Natales
Very impressed with the service provided at this hostal. They were very accomodating in providing us with complimentary breakfast lunch-style boxes for us to have when we were unable to attend breakfast at their usual hours.
Room is awful. Closet was broken in toilet and also others.
Staff did not say âhello or welcomeâ.
Breakfast was not good in which there was unhealthy food.
Had a great time in Puerto Natales partly thanks to the friendly staff at Don Guillermo. The hostal is very well located, close to town center, supermarkets, restaurants, bars.
Rooms are comfortable/clean, good shower/toilet facilities, kitchen & dinning facilities and a good sense of privacy.
This a very simple hotel with no frills. The greatest inconvenience is that there is a thin courtain so rooms have no privacy. Also light comes right through, so in summer this will make it hard for you to sleep.
The heater was not working. Asked the staff to fix it, it didnât work out. There is no hair drier, no tissue box. We reserved two beds room, was given three beds, make the space feels small.
On Expedia it says they have check in until 11pm but when we arrived at 10:30pm the owner said he had been waiting and almost left. He said they finish check-in at 10pm. The beds and room was clean. The menâs showers was overflowing into the hallway and the hallways echo a lot. We kissed breakfast since it doesnât start until 8am , which isnât ideal for early flights or trips.
Lovely front staff but the room and facilities were not good. The room was tiny and not soundproof at all. No lock on the showers so as a solo female I did not feel safe while showering.
The front desk was very accommodating and nice. We were able to checked in smoothly. They accommodated our requests. Would go again here when i come back!