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Pristine Patagonia Hotel

2.0 star property

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Photo gallery for Pristine Patagonia Hotel

Front of property
Front of property
Living area
Classic Double Room | Soundproofing, free WiFi
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Bulnes 37, Puerto Natales, Natales, Magallanes and Chilean Antarctica, 616030
  • Place, Costanera
    ‪3 min walk‬
  • Place, Puerto Natales Casino
    ‪8 min walk‬
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪8 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Soundproofing, free WiFi

Classic Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room

Basic Twin Room | Soundproofing, free WiFi

Basic Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Triple Room

Basic Triple Room | Soundproofing, free WiFi

Basic Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 34 reviews
The price is CHF 76
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Hostal Doble E Patagonia

About this property

Pristine Patagonia Hotel

This hotel features free breakfast and free Wi-Fi in public areas.
Pristine Patagonia Hotel offers 9 accommodations. This Natales hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.
During your stay at Pristine Patagonia Hotel, you're just a quick walk from Costanera. Free breakfast and free WiFi in public areas are available.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Steps from Última Esperanza Fjord and 3 minutes on foot from Costanera
Free breakfast is served daily. WiFi is free in public spaces.
Guests are served a free local cuisine breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Accessibility

  • No lift

Room amenities

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Guests will receive key retrieval information.

Property is also known as

Pristine Patagonia Hotel Hotel
Pristine Patagonia Hotel Natales
Pristine Patagonia Hotel Hotel Natales

Pristine Patagonia Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 92 out of 111 reviews
Rating 8 - Good. 15 out of 111 reviews
Rating 6 - Okay. 2 out of 111 reviews
Rating 4 - Poor. 1 out of 111 reviews
Rating 2 - Terrible. 1 out of 111 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great breakfast. Great decorations. Wonderful and helpful staff. Great location. I will definitely stay here again next time I’m in puerto natales
Stayed 2 nights in Nov 2025

10/10 Excellent

heidy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service
Stayed 3 nights in Nov 2025

10/10 Excellent

Sigma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hosts came in clutch. There were unexpected circumstances that messed with our plans. But they were able to help and salvage a lot. Could not recommend enough, especially if you suck a planning.
Stayed 1 night in Nov 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent. Their hospitality made our stay even better. The rooms are larger and very clean. The breakfast was good. We stayed one night before the W trek and they let us borrow hiking poles for $5 and store our luggage for a fee.
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
This quaint hotel was clean and is located in a great location. By the water, with a short walk to the center of town. (Do visit the friendly cafe located next door for lunch or dinner.) They have a continental breakfast, and a staff member offers to make eggs to go along with your meal. The shower was a bit quirky. Be careful so you don’t get burned. And there is no shelf for items. The body wash (as marked on the bottle) and what I hope was shampoo (no markings on the bottle) were on the dresser, so you have to bring the glass bottles into the shower and put them on the floor of the shower. What really made my stay five stars was Dani. She speaks excellent English, and is kind and helpful. Thank you Dani for making my stay so nice!
Stayed 3 nights in Nov 2025

10/10 Excellent

eric

Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities
All the above, the staff went above and beyond expectations, Im happy that i stayed at least one Night at the hotel, I’ll definatly be back for a longer period
Stayed 1 night in Nov 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Daniela and Christina are friendly, engaging and helpful. They made for a fun stay. An improvement that is needed is in the bathroom design. Although modern and clean, there is inadequate countertop and shelf space. They should install some shelves, and add a in-room chair.
Stayed 2 nights in Nov 2025

10/10 Excellent

TIMOTHY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great bed, very helpful staff were very informative about the area. Breakfast was very good. Warm high pressure shower. Very nice rustic style decor. Would stay again if returning.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Warm, nice view and staff incredibly helpful and pleasant.
Stayed 1 night in Oct 2025

10/10 Excellent

Bobby

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was neat and tidy, good shower pressure. The staff were welcoming, given excellent restaurant recommendations and also we had a discount for pole hire + leaving our bags for 3 nights. Breakfast was good with scrambled eggs + the lady allowed us to take away x2 hard boiled eggs. Would book again!
Stayed 1 night in Oct 2025

10/10 Excellent

kannika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice set up, friendly staffs, clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Bobby

Stayed 1 night in Oct 2025

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, really good location just a few minutes walk from main Street, nice and peaceful yet plenty of good places to to eat near Large comfortable room, friendly helpful staff Would definitely recommend this place and stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine is located close to the water front. You can walk to downtown and good restaurants are located near by. The place is welcoming, looks new, nice design and decoration. It is clean. Dani & Cris ate nice and helpful. Breakfast is good: cookies, bread, ham, cheese, milk, coffee, eggs... If you want something more rich you can go to the coffee house right in the corner. I enjoyed my stay and would love to come back!
Stayed 2 nights in Oct 2025

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine is located close to the waterfront of Puerto Natales and you can walk anywhere from the hotel. The rooms are quiet, big and new, the staff is amazing ( gracias Dani & Cristina). Breakfast is good (bread, cake, crackers, jam, coffee, milk, yogurt, ham and juice). I missed chocolate to add to my milk but I could go to the corner of the street to get pastries and hot chocolate at Darwin Pastries. Pristine hotel also kept my luggage while I was in Torres de Paine for a small fee. I had a good time at Pristine Hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

rebecca

Stayed 6 nights in Oct 2025

10/10 Excellent

Henrik, Southport

Liked: Cleanliness, staff & service
As expected.
Stayed 2 nights in Oct 2025

10/10 Excellent

Santino

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely well kept and comfortable! Check in was quick and easy. The staff was friendly and helpful. The hotel is in walking distance of the water and downtown. Wi fi worked. Fyi.. there’s no TV in the room.
Stayed 2 nights in Oct 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small boutique b&b within easy walking distance to all areas. The staff were very attentive and offered various dining options. We met Jaco (owner) who shared his vision around the establishment of Pristine, following the Pandemia. He hand crafted and brought many artefacts from his ranch on the outskirts of Puerto Natales. A pleasant few days spent there allowing great access to Torres Del Paine.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a great little hotel. Amazing views from the room, a very comfortable bed, and great water pressure in the shower. The included breakfast was simple but exactly what we needed with very helpful staff. My wife and I ran the Patagonia International Marathon and this was right next to the official race hotel so it was very convenient. Also, it was very close to shopping and plenty of restaurants. It was also a reasonable distance from the national park. We drove each day to Torres Del Paine and the drive was about 1.5 hours which wasn't bad. Even better the hotel had hiking poles for use to rent for 5000 CLP per day, which was great because they are required on some trails. Overall, this was a great stay and we had a wonderful time.
Stayed 5 nights in Sep 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice little hotel by the fjord. Excellent Patagonian vibes. Staff was very nice and helpful. Check out at 10 is too early for me!
Stayed 1 night in Jun 2025