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Chateau Saint Denis Hotel

2.5 star property

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Exterior
Dining
Interior entrance
Courtyard
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

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751 Second St, Natchitoches, LA, 71457
  • Place, Louisiana Sports Hall of Fame
    ‪3 min walk‬
  • Place, Historic District Shopping
    ‪3 min walk‬
  • Place, Cane River National Heritage Area
    ‪7 min walk‬

Room options

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Premium bedding, down duvets, memory-foam beds, in-room safe

Single Room

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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Premium bedding, down duvets, memory-foam beds, in-room safe

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room

Premium bedding, down duvets, memory-foam beds, in-room safe

Single Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room

Premium bedding, down duvets, memory-foam beds, in-room safe

Single Room

  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, down duvets, memory-foam beds, in-room safe

Single Room

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Chateau Saint Denis Hotel

Hotel with free breakfast, steps from Louisiana Sports Hall of Fame
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
Chateau Saint Denis Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and a safe. This individually decorated and furnished accommodation includes desks. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Chateau Saint Denis Hotel. During your stay, you're just a quick walk from Louisiana Sports Hall of Fame. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Louisiana Sports Hall of Fame and Historic District Shopping
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 4500 square feet (418 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Chateau Saint Denis Hotel. Free self parking is available.

This Natchitoches hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Lounge 1714 – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lounge 1714

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hunting
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,500 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.
  • Cots (infant beds) are available for USD 20.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 0 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.00 per day
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St. Denis a Historic Downtown Hotel

Chateau Saint Denis Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 580 out of 1184 reviews
Rating 8 - Good. 261 out of 1184 reviews
Rating 6 - Okay. 183 out of 1184 reviews
Rating 4 - Poor. 81 out of 1184 reviews
Rating 2 - Terrible. 79 out of 1184 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ellis

Disliked: Staff & service, property conditions & facilities
The entire hotel needs to be renovated and modernized. All of the hallway carpets are stained, dirty, and old with musty smell. The bathrooms are dirty and have mold in and around the showers. Also the shower head has horrible flow with very little pressure. At $384.00 you expect the hotel to be 4 star and not like Motel 6. We will never stay here again.
Stayed 1 night in Oct 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Kasey

Stayed 1 night in Sep 2025

2/10 Terrible

Marsha

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival to the hotel, we were back and forth between rooms and carrying our luggage. I was given keys to four different rooms. The first room key-the door would not unlock. The second room-It was already occupied, the third room-only had a king bed/made reservations for 2 beds, the 4th room- had to wait for it to be clean. The desk clerk seemed very overwhelmed and was not pleasant. She stated she was the only one working at the time. The only bright spot was the night housekeepers were very apologetic and tried to make things right by cleaning the 4th room.
Stayed 1 night in Sep 2025

4/10 Poor

Coni

Disliked: Cleanliness, property conditions & facilities
We booked this trip several months ago and selected pay at property. But the hotel charged our card 10 days prior to the stay. When we checked in, there was dirty laundry and trash in the hallways, including outside our room. Walked into the room and the floor was still wet from being mopped, although the floor still had visible dirt. I could not walk barefoot in the room without my feet getting dirty. The balcony connected to our balcony in the room next door was in disrepair and made me concerned to use our balcony. Every day we had to get out key cards reactivated. We asked for more coffee for the room at the front desk and we were told each day that there wasn't any more coffee. One night there were other guests were extremely loud in the hall close to midnight. I tried to call the front desk 3 times to see if they could assist with the other guests but no one ever answered at the front desk. One elevator did not work, the carpet all through the hotel is stained. Our comforter was also stained and the dust ruffle was falling apart. The mattress cover did not fit the bed, it was too small and caused the covers to not lay flat. This hotel is advertised as a luxury resort hotel but we were very disappointed.
Stayed 3 nights in Sep 2025

10/10 Excellent

MARQUETTE

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place to stay
Stayed 1 night in Sep 2025

6/10 Okay

Sallie

Travelled with family
Liked: Cleanliness, staff & service
I have always enjoyed staying at the Chateau. The staff were very polite. The room was clean and the dual-king bed was very comfortable. I was disappointed that the suite sink did not have running water. The air was not working in the hallway on the 4th floor. The ice bin was out of order on the 4th floor. Only the 3rd floor had a working ice bin. The second elevator was out of order also. The hand drier and restroom was out of order in the Lobby area. The Chateau has always been my favorite place to stay, but it must be maintained properly. PS. The Waffle Machine Is missed.
Stayed 1 night in Sep 2025

2/10 Terrible

Stefani

Stayed 2 nights in Sep 2025

10/10 Excellent

Ayden

Travelled with family
Liked: Cleanliness, staff & service
Pretty much the only hotel to stay in in this sweet little town. Could use some updating but generally very consistent with being safe and comfortable.
Stayed 2 nights in Sep 2025

2/10 Terrible

Matt

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not managed well, no air conditioning, parts missing, hallways dirty, maintenance guy said robbing parts on ac units to fix other units. Floors in room felt like going to fall thru. Bathroom door would not close, breakfast run out of items, fruit was old. Would prob never stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

2/10 Terrible

Westley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

david

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we were assigned when we checked in had not been made up. We were assigned a different room that had been made up and we left and went to dinner because we were late due to the problem with the first room. When we returned to the hotel we met a couple who were headed to their third room after the first two hadn't been made up. When we got to our room we discovered there were holes in the sheets and the shower wasn't clean
Stayed 1 night in Sep 2025

8/10 Good

Marion

Liked: Staff & service, room comfort
Your staff was very accommodating. We went to our room and the temperature was 99 degrees due to A/C needing to be repaired. The head of housekeeping immediately moved us to another room. She was excellent! Our room key did not work for 2 days and that was rendered immediately after each incident. Only one elevator in operation and one ice machine for 4 floors.All employees were kind and courteous. The biggest problem at this location is they really don’t have what they need to run this Historic Hotel. This is a big problem for all your workers and your guest. Thank you for allowing me to comment!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay and the breakfast was amazing!
Stayed 1 night in Aug 2025

8/10 Good

Denise

Stayed 1 night in Sep 2025

4/10 Poor

Karen

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointing

Stayed 1 night in Sep 2025

10/10 Excellent

Sherry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady up front was nice and friendly. The room was beautiful. We had a nice suite. Shower was nice. Bed and rooms were nice. Very comfortable.
Stayed 1 night in Sep 2025

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
Poor parking; elevator broken; ice machine broken; not AC in hallways; poor AC control in rooms; uncleaned floors in guest rooms; meager breakfast
Stayed 2 nights in Sep 2025

6/10 Okay

Laurie, Metairie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is centrally located, reasonably priced and rooms are spacious and clean. However, the hallways are not well air conditioned, the ice machines have been broken all summer, except on one floor and one elevator has been broken since May. The breakfast is fine, but the offerings were the same three days in a row. Parking at the hotel is limited and the overflow lot is a block away. Not great at night for women staying alone. Stay here for the location and spacious rooms.
Stayed 1 night in Sep 2025

2/10 Terrible

Felicia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
AC did not work in the room. We were given another room and the T.V. Did not work.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Jaunise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Jalisa

Travelled with group
Liked: Staff & service
The beds aren’t comfortable to me. The floors are oily.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The dumps

Disappointed and disgusted. The rooms are FILTHY To say the least . I booked a double was handed a dirty single with hair in the bed a disgusting brown to what once was white shower.just filthy! I asked for a full refund and was told i would recieve a 20.00 credit
Stayed 1 night in Sep 2025