Hotel Riu Negril - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Negril - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Creator video
Aerial view
6 restaurants, breakfast, dinner served; Italian cuisine
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪1 min walk‬
  • Place, Bloody Bay
    ‪15 min walk‬
  • Place, Seven Mile Beach
    ‪4 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪81 min drive‬

Room options

Standard Room (L)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room, Garden View (L)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room (E)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (C)

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Partial Sea View (L)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, Oceanfront (L)

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Sea View (E)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (U)

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Garden View (U)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (U)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (U)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

Double Room, Oceanfront (Swim-Up | U | 18+)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (L)

  • 29 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (L)

  • 29 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Partial Sea View (L)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (L)

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, Private Pool (Vista al Mar Frontal (L | 18+ ))

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms, Garden View (C)

  • 29 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, 2 Bedrooms, Ocean View (C)

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, 2 Bedrooms, Oceanfront (C)

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Oceanfront (Swim-Up | 18+ | C)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Oceanfront (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms, Oceanfront (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, Oceanfront (Swim-Up | B2C-US | 18+)

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

Double Room, Sea View (E)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

7.6 out of 10
Good
(4 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Family Room, 2 Bedrooms, Ocean View (L)

  • 57 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Double Room, Garden View (Kids Free | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (Kids Free | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Double Room (U)

8.4 out of 10
Very good
(112 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (U)

8.0 out of 10
Very good
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (U)

8.0 out of 10
Very good
(27 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room Standard

  • 29 sq m
  • Sleeps 5

Double Room Standard with Garden View

  • 29 sq m
  • Sleeps 5

Double Room Standard with Partial Sea View

  • 29 sq m
  • Sleeps 5

Double Room Standard with Sea View

  • 29 sq m
  • Sleeps 5

Family Room -5 guests- Superior with Sea View

  • 57 sq m
  • Sleeps 5

Double Room Luxury with Sea View

  • 29 sq m
  • Sleeps 2

Double Room, Ocean View (U)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Standard

  • 29 sq m
  • Sleeps 4

Double Room Standard with Garden View

  • 29 sq m
  • Sleeps 4

Double Room Standard with Side Sea View

  • 29 sq m
  • Sleeps 4

Double Room Standard with Sea View

  • 29 sq m
  • Sleeps 4

Similar properties

About this property

Hotel Riu Negril - All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Catch some rays on Hotel Riu Negril - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Negril - All Inclusive offers 420 accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body wraps and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Hotel Riu Negril - All Inclusive's great beach location. During your stay, you're just a quick walk from Bloody Bay Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 6 restaurants, a swim-up bar and a poolside bar
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with massages, body treatments or manicures and pedicures at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a sauna
  • Guests have great things to say about the beach and the clean guestrooms
  • Just a 3-minute drive from Seven Mile Beach and a few minutes from Jamaica Beaches
Hotel Riu Negril - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Hotel Riu Negril - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Negril property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Green Island – This buffet restaurant serves breakfast and dinner.
Kulinarium – This restaurant only serves dinner. Open daily.
Luigi – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Mandalay – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Steakhouse – This steakhouse is located by the pool. Guests can enjoy drinks at the bar. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 6 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Green Island
  • Kulinarium
  • Luigi
  • Mandalay
  • Steakhouse

Things to do

  • 3 indoor pickleball courts
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No lift

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Negril - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Negril RIU
RIU All Inclusive Negril
RIU Negril
RIU Negril All Inclusive
Rio Negril
Riu Hotel Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Riu Tropical Bay Jamaica
Riu Tropical Bay Negril Jamaica
Riu Tropical Jamaica
Riu Palace Tropical Bay Negril
Riu Palace Tropical Bay Hotel Negril
Negril Riu Tropical Bay Hotel
RIU Negril All Inclusive All-inclusive property
RIU Negril Inclusive inclusiv
RIU Negril All Inclusive
Riu Negril Inclusive Inclusive
Hotel Riu Negril - All Inclusive Negril
Hotel Riu Negril - All Inclusive All-inclusive property
Hotel Riu Negril - All Inclusive All-inclusive property Negril

Hotel Riu Negril - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1003 reviews
Rating 8 - Good. 284 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 71 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monasia

Stayed 4 nights in Oct 2025

10/10 Excellent

Kevaughn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Oct 2025

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very clean and prompt to accommodate everyone It was an amazing time
Fun at night
Day beach time
Fun day
First day
Stayed 4 nights in Oct 2025

2/10 Terrible

Timothy, Crystal Falls

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No, air conditioning.I had to check out.I'm still waiting to hear from you guys.I stayed one night.I need to talk to somebody over there
Stayed 5 nights in Sep 2025

10/10 Excellent

Shonique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice you will love it
Stayed 1 night in Oct 2025

10/10 Excellent

Tomika J

Stayed 4 nights in Oct 2025

2/10 Terrible

Andrea

Travelled with group
Disliked: Amenities, property conditions & facilities
DO NOT BOOK at RIU Negril, Jamaica – A Horrible Guest Experience I checked into RIU Negril on Monday, August 29. On the morning of October 2, I woke up covered in numerous bug bites, many in linear patterns, which is consistent with bed bugs. As the day progressed, the itching became unbearable and I counted over 25 bites on different parts of my body. I reported the issue to the front desk on Thursday evening, and after some back and forth, I was moved to a different room. I was told an inspection would happen Friday morning. It’s now Sunday, I left the establishment yesterday and still have not heard from RIU nor Expedia. There has been zero follow-up from hotel staff. When I voiced my concerns at the front desk again, I was told to send yet another email to RIU’s complaints department – the third one – and was informed that staff could no longer assist me. Despite clearly showing them the bites and asking for help, I was told nothing could be done until after the inspection, which still hasn’t happened. I even had to request bags to seal my belongings in hopes of preventing bringing the infestation home. I’m currently in severe discomfort, and the hotel has been completely unresponsive and dismissive. The customer service at RIU Negril is appalling, and I wouldn’t recommend this hotel to anyone. I stayed at Sandals in June, and the contrast in service and professionalism is night and day. At Sandals, I felt cared for. At RIU Negril, I feel ignored and disrespected
Stayed 5 nights in Sep 2025

4/10 Poor

Kimberly Marlene Caceres

Liked: Cleanliness, staff & service
Recentley stayed at Hotel Riu and I have to say, the resort itself was beautiful. The cleanliness was top-notch, the staff were friendly, and the amenities were truly wonderful. From the pools to the bar options, it had all the makings of a great vacation. However, I was really disappointed and frustrated with an issue that put a damper on my stay—especially since one of the affected days was my birthday. The air conditioning in my room broke down for two full days. After being out all day on excursions, I returned to find the floor of my room soaked with water due to the AC leaking. The water stretched from the entryway all the way under the bed, making it impossible to walk around and get ready comfortably.I called reception 2–3 times that evening, requesting someone to come clean up the water. We were told that staff were aware and that someone would be sent to take care of it. Unfortunately, no one ever came. We had to spend the entire night in a hot, wet room with no air conditioning and a puddle of water under the bed. The next morning, the AC was still broken, and the water was still there. It wasn’t until we called again—twice—that someone finally came to address the issue. I understand that we were told the AC problem was happening in “several rooms,” but even if the system couldn’t be fixed right away, the water should have at least been cleaned up in a timely manner. That lack of follow-through made the situation even more frustrating, especiall
Stayed 4 nights in Sep 2025

4/10 Poor

Tamara

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Air condition was out and sheets were dirty. Cleaning people took forever to come and clean.
Stayed 7 nights in Sep 2025

8/10 Good

Cheresh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great except the constant fire alarm. It went off multiple times a day, all 6 days of the stay. Nothing was ever done Or said
Stayed 6 nights in Sep 2025

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Stayed 5 nights in Sep 2025

6/10 Okay

Krisantia

Stayed 2 nights in Sep 2025

8/10 Good

Tana-Sue

Stayed 2 nights in Sep 2025

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the riu and the swim up
Stayed 2 nights in Sep 2025

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place to visit and the private pool, especially if you’re located at the end of the beach is the best! Most of the staff were so nice and pleasant except for one of the asst. manager’s or he may be a manger at one of the restaurants by the name of Chad. He’s so disrespectful to his female staff. Hopefully his boss that he was walking around holding hands with 👀 will do something or say something to him to make his approach better. Other than that, I would totally recommend this place. It’s clean, beautiful, right on the beach with a wonderful view of the water, there’s entertainment and plenty of food. I will definitely be going back. Had a great time. Thank you!
Stayed 3 nights in Sep 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the hotel and staff. Service was good. Disppointed that no reservations were available during our stay except the steakhouse so we could only eat at the buffet. We would not have booked through Expedia had we known we could not use our credit. We would have gone thru Costco where we could use our reward. We had a $652 credit that was useless unless we wanted to shell out more money. We did all inclusive to not pay more. We feel the credit is dishonest. To go to get a massage we would have had to pay $138 per person after using a small portion of the credit. That isn't a credit. Going thru Costco next time where we get 2 percent back as well as Costco cash.
Stayed 4 nights in Sep 2025

4/10 Poor

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice however
Stayed 4 nights in Sep 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Maybe have more water sports at resort from beach from the resort
Stayed 4 nights in Sep 2025

10/10 Excellent

Awstin

Stayed 3 nights in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great customer service and welcoming the property was kept clean and nice I would definitely visit again!!!
Stayed 6 nights in Sep 2025

8/10 Good

Nadia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entertainment was wonderful. The food selection was great but some of the wait staff was not pleasant. The wait for my suitcase to be delivered was too long so I had get it myself.
Stayed 7 nights in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jul 2025

10/10 Excellent

Resheann

Travelled with family, Travelled with family and small children
Liked: Cleanliness
All the amenities and awesome staff, great job!
Stayed 2 nights in Sep 2025

10/10 Excellent

KIERRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10! Great Resort! Great Entertainment! Clean Resort! Friendly Staff! Food Was Good! Nice Beach- Not A Long Walk to Get In Water! Multiple Pools! It’s Family Resort But Not Overly Crowded With Kids! Some People Don’t Even Know It’s Family Resort! Highly Recommended People Stay! Affordable Price!
Stayed 4 nights in Sep 2025