Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
4 bars/lounges, swim-up bar, poolside bar
Aerial view
Reception
4 bars/lounges, swim-up bar, poolside bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪1 min walk‬
  • Place, Seven Mile Beach
    ‪16 min walk‬
  • Place, Kool Runnings Water Park
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

Junior Suite, Garden View (L)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Partial Sea View (L)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (E)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Standard - E)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (L)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (B2C-CA)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room (C)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (C)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (C)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Double Room (B2C-CA)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Oceanfront (U)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Oceanfront (C)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Connecting Rooms, Partial Sea View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

8.6 out of 10
Excellent
(101 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(50 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (U)

8.8 out of 10
Excellent
(38 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Suite Junior with Garden View

  • 32 sq m
  • Sleeps 4

Suite Junior with Side Sea View

  • 32 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 32 sq m
  • Sleeps 4

Suite with Sea View

  • 47 sq m
  • Sleeps 2

Similar properties

About this property

Hotel Riu Palace Tropical Bay - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Kool Runnings Water Park
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Tropical Bay - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Tropical Bay - All Inclusive offers 452 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. Plasma televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Hotel Riu Palace Tropical Bay - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Bloody Bay. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 5 restaurants, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to aromatherapy, hot stone massages or manicures and pedicures at Renova Spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and fitness classes
  • Guests have great things to say about the beach and the helpful staff
  • 10 minutes by foot from Bloody Bay Beach and a 2-minute drive from Seven Mile Beach
Hotel Riu Palace Tropical Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Tropical Bay - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and Access to hot tub. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a sauna, and spa services are also featured at the family-friendly Hotel Riu Palace Tropical Bay - All Inclusive. Self parking is free.

This 4-star Negril property is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Hotel Riu Palace Tropical Bay - All Inclusive has 5 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkelling
Snorkelling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 2 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Renovations and closures

This property is closed from 7 November 2025 to 4 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Tropical Bay - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1006 reviews
Rating 8 - Good. 229 out of 1006 reviews
Rating 6 - Okay. 112 out of 1006 reviews
Rating 4 - Poor. 49 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drinks and food were good, not a problem for my trip but property doesn't have elevator. They did ask before just assigning a higher floor
Stayed 3 nights in Sep 2025

10/10 Excellent

Ericka Ruth, Converse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very well taken care of. The rooms were cleaned every day. The staff was wonderful from the house keeping to the security, they were all very friendly and courteous. The beach was exceptionally beautiful. We enjoyed it everyday. The food was great with a great variety. Never boring. We ate mostly at the buffet.
Stayed 8 nights in Sep 2025

4/10 Poor

Bernadette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet in the room clogs up constantly
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, everything felt like a dream. The staff greeted us with genuine smiles and made us feel like family. Our room was spotless, stylish, and had a breathtaking view of the garden —waking up to that every morning was pure magic. The food? Absolutely delicious. Every meal was fresh, flavorful, and served with care. We especially loved the local dishes and tropical cocktails by the pool. Whether we were lounging on the beach, enjoying live music, or just soaking in the sunset, every moment was unforgettable. This hotel made our Jamaican getaway truly special, and we can't wait to come back
Stayed 3 nights in Sep 2025

10/10 Excellent

Funsho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice.
Stayed 3 nights in Sep 2025

8/10 Good

Youness

Stayed 5 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel friendly people. Krystal at the lobby bar the best..allison mike geovane at the beach bar the best....and deboy the lifeguard 👍👍.the resort need more entertainment but is nice
Stayed 7 nights in Sep 2025

10/10 Excellent

Tavia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

MARIA DEL CARMEN FERNANDEZ DE

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Resort! Great all around experience.
Stayed 4 nights in Sep 2025

8/10 Good

Thomas russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilets through out the resort were terrible. Easily clogged and just terrible. Our room toilet clogged day one. Used lobby bathroom, clogged. Spoke with other tourist to hear Clogged. I used the batjroom garbage pail, filled it with water, dumped in toilet to help flush
Stayed 5 nights in Sep 2025

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent resort by the sea for one to vacation and relax.
Stayed 5 nights in Aug 2025

2/10 Terrible

Emilio

Stayed 5 nights in Sep 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities
The best
Stayed 3 nights in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, courteous and helpful. I shall return and bring others.
Stayed 3 nights in Sep 2025

4/10 Poor

Jeremiah

Stayed 2 nights in Sep 2025

10/10 Excellent

Hao

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the best food and entertainment in area.
Stayed 7 nights in Aug 2025

4/10 Poor

Adedayo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude server
Stayed 4 nights in Aug 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2025

8/10 Good

Wayne

Stayed 5 nights in Aug 2025

10/10 Excellent

Mina Nageh Fahmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place
Stayed 4 nights in Aug 2025

8/10 Good

JESSE Q

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Sabita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The beach was crystal clear.
Stayed 7 nights in Aug 2025

10/10 Excellent

Vladimir

Travelled with family, Business traveller
Liked: Amenities
Great facilities and food. Beach was amazing. Quiet bay with great views
Stayed 4 nights in Aug 2025

10/10 Excellent

Syeeda

Travelled with family
Liked: Amenities
Our room was very close to the beach. Easy access. Service was excellent! Did not like the solicitors walking up and down the beach trying to sell you their products or services.
Stayed 3 nights in Aug 2025